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Essentials
Video Tour
A series of videos covering various aspects of MyClient..
Contact Us
Please let us know if you require any assistance.
MyClientGlobal.com Service
Custom Domains
MyClient supports using your own domain or subdomain to complete the branding experience.
Extended Support Options
MyClient offers increased support packages providing you with various benefits.
How to pay your MyClient invoice
MyClient currently allows you to pay your account using the following methods.
MyClient Dedicated
This plan provides you with the very best that MyClient has to offer as well as being cost effective.
Plan Comparison
See which features are available in different MyClient plans, to determine the best plan for your company.
SSL Certificate information and CSR generator
Information about SSL certificates and online CSR generation.
Statement on CVE-2014-0160 "Heartbleed"
MyClient is not currently vulnerable to the Heartbleed issue.
Statement on CVE-2014-3566 "POODLE"
This article discusses protections against certain weaknesses in SSLv3.
Terms & Conditions of Service
Use of our services is subject to our standard Terms & Conditions of Service.
Translating MyClient
Help translate MyClient into your own language.
Other MyClient products and services
obsintercept
: Password forensics frontend
A transparent proxy to intercept OBM/ACB client password requests.
obs-ldapd
: LDAP password integration frontend
A transparent proxy to synchronise LDAP passwords, beyond AhsayOBS's own support.
Sethost: Change backup server without reinstalling
If you need to change customers between AhsayOBS servers without inconveniencing the customer, it is possible to modify the config.sys file.
Workaround for OBS 6 / Java 7 Web Restore Applet error
AhsayOBS web restore applet up to 6.15.0.2 is not compatible with Java version 7u51 or newer.
zorder
: Pack files in repeatable order to minimise delta size
Zip a folder using a repeatable file order to minimise delta size.
Technical Documentation
Documentation (PDF)
MyClient Technical Documentation - Download PDF
1. Getting Started
Getting Started Guide
2. MyClient Basic and above
Monitoring Priorities
Security Features
Two-factor Authentication
Using the Event Log effectively
Using URL Rewrite for API connections
Search and column selection
Notes
MyClient Ticket System
Sync and Refresh
Bandwidth Schedules
Backupset Shelf
Operator Passwords
3. MyClient Small Business and above
Backup Reports
Email Deliverability
Moving accounts between AhsayOBS servers
MyClient Resellers vs AhsayOBS Subadmins
New Account Plans
Reseller Soft Quota
Mail Queue
Search Widgets
Server Health Monitor
Nesting Customers
4. MyClient Enterprise and above
Automatic Trial Conversion (Ahsay v6 and below only)
Configuration File Decoder
Configuring Caller ID Support
Configuring SMS Support
Customer Portal
Embedding MyClient into your own website
Event Handler examples
External Forms and API
Accounting features in MyClient Enterprise
Price Formula Syntax
AhsayRDR support
Secure Login Form
Tags, Custom Fields, and Billing Properties
Dashboards
Pricing setup guide
5. Add-ons for MyClient Enterprise and above
Bannersync (Automatic AdGroup Management)
Brandsets and Multiple URLs
LDAP (Active Directory) Support
StorageCraft ShadowProtect support in MyClient
Dell Appassure support in MyClient
Asigra support in MyClient
6. Troubleshooting
Infrequently Asked Questions
Troubleshooting alert emails
Troubleshooting backup job statuses
Timezones
Troubleshooting the Restore Applet
7. Appendix - MyClient reference material
Permissions Matrix
Accessing private servers
MyClient Historic Q&A Archive
8. Appendix - AhsayOBS reference material
AhsayOBS SSL certificates with multiple SubAdmins
Extracting AhsayOBS Wildcard SSL certificate
Implementing AhsayRDR
Importing AhsayOBS SSL certificate
Workaround for AhsayOBS 6.x - 6.9.x.x vulnerability
Workaround for AhsayOBS 6.x - 6.17.x.x vulnerability
Branding AhsayOBM/AhsayACB software
Timezone Reference