Changelog

MyClient has been in use and in development since 2008. This page contains a weekly summary of changes made to MyClient by the continuous integration systems, from the time leading up to the public beta programme.

Week ending 2012-03-24

• Feature: Allow access via multiple hostnames for an installation
• Feature: Background synchronisation task
• Feature: Introduce green and grey variants on the 'Modern' display template
• Feature: Introduce default text for system messages
• Feature: Disable automatically adding backupsets to the watchlist on initial import
• Feature: Allow configuring whether MyClient or OBS sends welcome emails
• Feature: Allow configuring whether resellers can modify user quotas
• Feature: Add a note to an account when a quota is rolled back
• Feature: Server Connectivity Tester
• Feature: Automatically register new servers with all primary resellers
• Feature: Allow clicking on reseller names on 'Customer Detail' pages
• Feature: Allow hiding installation summaries on the homepage
• Feature: Prevent closing the 'Edit Server' dialog with unsaved changes
• Feature: Prevent progressing through the Setup Wizard without first configuring a server
• Feature: Disable showing the 'Bug Report' link to resellers
• Feature: Provide SSL automatically to all new licensees
• Add macro substitutions to the 'Email Welcome (reseller)' and 'Email Report Footer (reseller)' pages
• Introduce consistent error messages for dialog boxes
• Fix an error where the page title does not display correctly
• Fix an error where in-page dialogs display with the wrong width
• Fix an error where some non-customisable messages refer to our demo branding
• Fix: Update the Google Maps and Google Earth API versions to v3
• Fix: Replace mail processing switch with button for internationalization
• Fix an issue where mails might be queued with mail processing disabled
• Fix an issue where it was possible to remove the last primary reseller
• Fix an issue where the background synchronisation task did not verify server connectivity
• Fix an issue where backupsets could be missing on the initial import if no jobs had run
• Fix an issue where 'more detail' links were invalid in Watchlist emails
• Fix an issue where the 'temporary downtime' maintenance page displayed incorrect branding
• Fix an issue where errors were generated if no mail-to-ticket POP3 server was configured
• Fix the size of small OBM and ACB logos to more closely match the aspect ratio of large OBM and ACB logos
• Fix an issue where 'MyClient' was displayed instead of the branded name on some internal pages
• Fix an issue where system users could not be saved with no available servers
• Fix an issue where the Refresh image button on the 'Customer Detail' page would not update the last job status

Week ending 2012-03-31

• Feature: Structure for international translations
• Feature: German translation for backup messages (Thanks R.R.)
• Feature: German translation for backup reports (Thanks R.R.)
• Feature: Option to ignore invalid SSL certificates for AhsayOBM servers
• Feature: Improve AhsayOBM API error logging support
• Feature: Introduce extra customisable fields for all backup report email warnings, to allow further translation
• Feature: Introduce API workarounds for known AhsayOBS API issues on 6.5.4.0, 6.5.2.0, 6.3.0.0
• Feature: Introduce history thermometers on the Event Log and Watchlist
• Feature: Update the refresh image button to rewrite the data usage table on 'Customer Detail' pages
• Refactor the dynamic mini watchlist to reduce memory usage
• Greatly improve speed for generating backup report previews
• Fix an issue where some AhsayOBM warnings were treated as fatal
• Fix an issue causing double-escaping in the ticket system
• Fix an issue causing a divide-by-zero error with the quota bars
• Fix an issue where download links and editor were displaying the incorrect product name
• Fix an issue where the quick customer find drop-down would not work for account names containing underscores
• Fix an issue where tickets displayed with an incorrect character encoding
• Fix an issue where units were not displayed in quota rollback notes
• Fix an issue where special characters did not correctly convert to uppercase
• Fix an issue where the filesystem browser did not support Linux directory separators
• Fix an issue where several dialog boxes displayed with an incorrect character encoding
• Fix an issue where several user-editable fields were displayed unescaped
• Fix an issue where images in bulk mails were not displayed correctly

Week ending 2012-04-06

• Feature: introduce a 'link' icon for Group Policy backupsets
• Feature: Allow deleting resellers
• Fix an issue where certain inputs could cause incorrect character encoding on ticket subjects and comments
• Fix an issue causing invalid links for backupset names containing ampersands
• Fix an issue where backupset names could be reported as 'null'
• Fix an issue where the upload size of a backupjob was reported as 'B'
• Fix an issue where incorrect backupsets were reported for certain Group Policy backupsets
• Fix an issue where incorrect backup reports were generated for certain Group Policy backupsets
• Fix an issue where resellers were able to rewrite a saved password
• Fix an issue where backupjobs were reported multiple times in the history thermometer
• Fix an issue where basic features were available to installations with insufficient permission
• Fix an issue preventing the creation of resellers without the ability to monitor backups
• Fix an issue where reseller email addresses could be exposed to other resellers
• Fix an issue where the backup history thermometer could display an incorrect username
• Fix an issue where duplicate backupsets appeared in the watchlist
• Fix an issue where a certain class of emails could be sent while mail processing was disabled
• Fix an issue where default monitoring priorities caused no backups to appear on the Event Log by default

Week ending 2012-04-13

• Feature: Allow saving backupset and backupjob searches
• Feature: Display a warning when POP3 connectivity is unavailable
• Feature: Support connecting to POP3 servers with invalid SSL certificates
• Feature: Allow customising and disabling the response email to ticket emails
• Feature: Allow searching through Group Policy backupsets
• Feature: Allow searching through 'Consecutive Unchanged' and 'Consecutive Identical Errors' on the 'Search Backupsets' page
• Feature: Allow searching through backupset names on the 'Search Backupsets' page
• Feature: Job Report Overview (available via the 'Report' button on the 'Customer List' page)
• Improve plaintext email detection, fixing an issue where HTML emails were converted to tickets
• Fix an issue where the customised email footer did not display on quota rollback emails
• Fix an issue where experimental pricing support was displayed on installations with insufficient permssion
• Fix an issue where emails with international characters in the subject displayed incorrectly
• Fix an issue where invalid emails were extracted from the body of a ticket email
• Fix an issue when using the refresh image-button on a customer after removing their server from MyClient
• Fix an issue where the 'Find Errors' default search was not matching the displayed filter
• Fix an issue where lengths were calculated incorrectly on the 'Search Backupsets' page
• Fix a cosmetic issue with the module list on 'Customer Detail' pages
• Fix an issue where UNC paths were not displayed in the folder browser

Week ending 2012-04-20

• Feature: Dutch translation
• Feature: 'Unfiltered' event log view
• Feature: Allow graphing load schedules per-server
• Feature: Prefill fields when reprinting an existing installation summary
• Feature: Consolidate all quota rollback emails
• Feature: Allow searching software version on the 'Search Backupsets' page
• Feature: Allow auditing file passwords
• Feature: Include compressed and encrypted debugging information with API error reports
• Feature: Allow clearing the entire Watchlist
• Feature: Allow adding backupsets to watchlist from the 'Search Backupsets' page
• Feature: Allow running backups immediately from the 'Search Backupsets' page
• Feature: Add known warnings to API error reports
• Feature: Redesign the 'Search Backupsets' and 'Search Backupjobs' page
• Feature: Integrate 'Backupsets With No Schedule' into the 'Search Backupsets' page
• Feature: Integrate 'Backupsets With No Changes' into the 'Search Backupsets' page
• Feature: Improvements to the new-licensee provisioning process
• Feature: Display more information on the 'System Communication Settings' page
• Improve German translation
• Improve performance when closing a dialog window
• Improve the server connectivity tester to detect corrupt AhsayOBS profiles
• Improve usability of the 'Edit System Operator' dialog
• Fix an issue where blank reply addresses caused email to not send
• Fix an issue where the wrong caption was displayed for some dialog windows
• Fix an issue where background tasks would not start on certain installations
• Fix an issue where blank quota rollback emails might be sent
• Fix an issue where CSV parsing was not correctly handled with cross-platform line endings
• Fix an issue where several dynamic areas contained incorrect string encoding
• Fix an issue where a server communication issue at a certain point in time could cause user information to be hidden
• Fix an issue where sub-header bars could appear outside the page if the user's session expired

Week ending 2012-04-27

• Feature: Allow searching by reseller on the 'Search Backupsets' and 'Search Backupjobs' pages
• Feature: Allow immediate provisioning of new MyClient licensees
• Feature: Backupset Editor
• Improve page load performance by combining HTTP requests
• Improve Backupset Editor to allow modifying pre/post commands
• Fix an issue where multiple backupsets would not run correctly
• Fix an issue where bug reports could contain invalid characters
• Fix an issue where the subject line of a bulk message was empty when editing an existing message
• Fix an issue where the subject line of a bulk message could contain invalid characters
• Fix an issue where multiple selection on the 'Search Backupjobs' page could behave incorrectly
• Fix an issue where the customer autocomplete box could display invalid characters
• Fix an issue where notes were inaccessible in certain permission structures
• Fix an issue where date-sold and date-started could be overridden
• Fix an issue where notes could contain invalid characters
• Fix an issue with non-compliant HTML on certain pages
• Fix an issue with non-responsive behaviour when dragging or resizing a dialog window
• Fix a cosmetic issue on the run backup dialog
• Fix an issue where password reset emails required mail processing to be enabled

Week ending 2012-05-04

• Feature: Allow searching backupsets by 'Local Copy Enabled'
• Feature: Option to display quota in place of ACB branding on the 'Customer List' page
• Feature: Allow searching backupsets by Customer Tags and Customer Name
• Improvements to internal deployment systems
• Improvements to the Backupset Editor
• Update the design of the 'Seed Load' page
• Update German translation
• Update Dutch translation
• Fix an issue where communication with OBS would fail in certain scenarios

Week ending 2012-05-11

• Improvements to the Backupset Editor
• Fix an issue with displaying the customer name on backupset searches
• Fix an issue with searching for backupsets skipping offsite backup

Week ending 2012-05-18

• Feature: Look up in-progress jobs to view current filename and expected total upload size
• Feature: Allow searching for backupsets by data size and/or retention size
• Feature: Graphical customer overview by data size, retention size, and billing amount
• Feature: Graphical overview of customer's quota usage
• Feature: Allow creating custom reports from a backupset search
• Feature: Create a new branding template for new MyClient installations
• Feature: Apply sensible default textual branding when an installation is unbrandable
• Feature: Allow restoring backups directly from customer detail pages
• Feature: View historical server latency (select 'Ping Monitor' on 'Manage Servers' page)
• Improve the speed of calculating a user's billing amount
• Improve memory usage of certain background tasks
• Improve restore dialog authorisation to fall back to customer's encryption key if the password is not securely stored within MyClient
• Improve visual consistency of run-backup dialogs by merging internal systems
• Improve page load performance of the backupset editor
• Improve distinction between multi-operator support and reseller support
• Fix an issue where the backupset editor allowed a filter to apply to neither files nor directories
• Fix an issue where tickets could appear multiple times in a ticket summary email report
• Fix an issue where the file browser could not recurse into a directory with an apostrophe in the name
• Fix an issue where data size and retention size could be confused under certain situations
• Fix an issue where 'Working Directory' and 'Command' were incorrectly labeled in the backupset editor
• Fix an issue where 'missing parameter' would be displayed in the backupset editor
• Fix an issue where pre/post commands would disappear from the backupset editor in OBS versions prior to 6.9.0.0
• Fix an issue where incorrect branding could be displayed on an alert sent by the ping monitor
• Fix an issue where Outlook Calendar support would be erroneously included into certain licensees
• Fix an issue where full MyClient pages could be loaded within the mail history dialog window
• Fix an issue causing scripts to not load on certain pages
• Fix an issue regarding the granularity of enabling thermometer support

Week ending 2012-05-25

• Feature: Support provisioning MyClient installations with restricted featuresets
• Feature: Allow viewing backup schedules aggregated over weeks
• Feature: Automatically select server port from transport
• Feature: Allow searching for backupsets where the source does not contain a certain word
• Improve error detection in 'Test Connections' for issues caused by IPFilter configuration
• Improve the default User-Agent to use no characters that would be treated specially by a regular expression
• Improve the scheduling of background tasks to more evenly distribute load on each MyClient node
• Fix an issue where ACB accounts could be created with incorrect quota in certain situations
• Fix an issue where the web-based login form would not allow legacy passwords under 6 characters in length
• Fix a cosmetic issue with the Setup Wizard on a restricted feature set
• Fix a cosmetic issue that occurred while attempting to provision a hostname already in use

Week ending 2012-06-01

• Feature: Allow setting an OBS User Group for each custom plan
• Feature: Allow toggling module counts on Customer List page
• Feature: Allow user-specific overrides for Thermometers and Module-count features
• Feature: Allow choosing the time of day to roll back temporary quota allocations
• Feature: Hide product from download page if product name is blank, for single-product licensees
• Improve failure conditions when node is undergoing system maintenance
• Improve the 'refresh' image button to handle more classes of server error
• Fix an issue causing some images on certain emails to be displayed with the wrong dimensions
• Fix an issue where the customer's username could be cleared while creating a new account
• Fix an issue causing graphical repetition while editing Monitoring Priorities for certain types of Group Policy Backupsets
• Fix an issue preventing users with certain permissions from editing Monitoring Priorities
• Fix an issue causing users to not be removed from untracked servers
• Fix an issue causing reports to link incorrectly with certain types of Group Policy Backupsets
• Fix an issue causing repeated untracking of certain types of Group Policy Backupsets
• Fix a cosmetic issue relating to the hover arrows on graph displays
• Fix a cosmetic issue relating to scrolling through historical data in the Ping Monitor
• Fix a cosmetic issue while searching for backupsets
• Fix a cosmetic issue causing the 'Refresh' warning to not appear on the 'Manage servers' page

Week ending 2012-06-08

• Feature: Add per-user options to control sending backup reports
• Feature: Hit a web URL on new customer signup
• Feature: Allow searching historical emails by subject line
• Improve the quota-modify dialog to not refresh the entire page upon incorrect password
• Improve the run-backup dialog to automatically close on success
• Improve the stylistic integration of the Edit-Operator dialog
• Improve workflow for migrating licensees between server nodes
• Fix an issue causing removed servers not to be unlinked from attached resellers
• Fix an issue with autocomplete causing an error under certain conditions on the customer-dialog page
• Fix an issue causing exposure of debug information in very rare conditions
• Fix an issue where a user's information could be lost if the server was uncontactable when pressing the image-refresh button
• Fix an issue regarding contacting backup servers for unknown 0000-00-00-00-00-01 backupjobs
• Fix an issue with the server connectivity tester if the server responds correctly but contains no users
• Fix an issue with the in-progress-lookup dialog when no backupsets are present for a given username
• Fix a cosmetic issue showing incorrect customer count in certain conditions on the manage-resellers page
• Fix a cosmetic issue causing arrows to disappear when looking into future graphical histories
• Fix a cosmetic issue by removing redundant Reseller filters for reseller operators on the Watchlist, Event log, and Search pages
• Prevent reseller operators from searching by Server on the Search Backupsets and Search Backupjobs pages

Week ending 2012-06-15

• Feature: Allow specifying VAT / GST level
• Feature: Allow removing, forwarding and re-sending items in the mail queue
• Feature: Allow re-sending a day's backup reports
• Feature: Allow using a comma as the decimal separator in billing fields
• Improve the mail-to-ticket linked-account detection to incorporate the email sender
• Improve the cosmetic integration of advanced account search feature, and move editing options into a dialog window
• Improve deployment processes to further minimise interference and improve performance
• Fix an issue where not specifying a date on the schedule lookup page did not return an error
• Fix an issue where characters would appear incorrectly on the customer information slide panel
• Fix an issue regarding contacting backup servers for unknown 0000-00-00-00-00-01 backupjobs in certain situations
• Fix an issue with disabling backup reports for specific customers
• Fix an issue where deleted backupsets would still appear in the backupset editor
• Fix an issue retreiving information for customers whose usernames use different byte representations between ISO-8859-1 and UTF-8
• Fix an issue with the clickable area on column names in the advanced account search
• Fix a cosmetic issue with hover tips that loaded remote data
• Replace the plan-autocomplete field in the System Behaviour settings with integration with custom plan support

Week ending 2012-06-22

• Feature: Allow toggling plan visibility
• Feature: Introduce the option to allow signing in to MyClient from multiple locations
• Feature: Allow restricting access to the Downloads page and the 'View All' section
• Improve performance by removing certain unnecessary database calls
• Fix an issue where case sensitive components could cause delays in new deployments
• Fix an issue where the backupset editor could report 'null' on failure
• Fix an issue with displaying the user home location on Windows servers
• Fix an issue saving changes to a backupset on OBS version 6.5.x.x
• Fix an issue displaying plans that require the exclusive flag set
• Fix an issue with default billing types and frequencies not being propagated to new installations
• Fix a cosmetic issue by updating certain cached data immediately after using the backupset editor

Week ending 2012-06-29

• Feature: Allow disabling sending API credentials in favour of URL rewriting on a per-server basis
• Feature: Allow selecting AdGroups from the server in dialogs on the 'Manage System Users' page
• Feature: Allow selecting UserGroups from the server in the 'System Behaviour' and 'Custom Plans' pages
• Feature: Allow using block objects for merge fields in the template editor
• Feature: Allow resellers to own customers
• Feature: Introduce a more flexible system for client software download URLs, allowing per-reseller URLs
• Feature: Introduce the option to allow resellers to create additional system users under their own company
• Feature: Update the version of TinyMCE used in the template editor
• Feature: Display total allocated storage and aggregated modules for a reseller on the 'Manage System Users' page
• Improve disk performance on server nodes by modifying logging systems
• Improve tooltip system by allowing multiple simultaneous tooltips
• Fix an issue preventing uploading image branding from certain browsers
• Fix an issue preventing use of the Backupset Editor in certain older browsers
• Fix an issue preventing browsing through graphical history in certain older browsers
• Fix an issue with displaying error messages when no monthly billing frequency could be determined
• Fix an issue with displaying operators from incorrect companies in the 'Owner' list on a customer dialog
• Fix an issue displaying reseller behaviour settings on the 'System Behaviour' page on installations without reseller support
• Fix an issue with unclear text regarding recieving emails on new account signups
• Fix an issue where company notes over a certain length would display a blank note
• Fix an issue where backupset notes could appear multiple times when unhiding them in a certain order
• Fix an issue where dynamically loaded tooltip content could appear in the wrong place via content overwriting
• Fix an issue that allowed operators to delete their own account or their own reseller company
• Fix a cosmetic issue with text escaping on the event log
• Fix a cosmetic issue with text overflowing its parent container on the Customer Confirmation page
• Fix a cosmetic issue with text escaping and spacing on the customer dialog
• Fix a cosmetic issue where the ticket summary email overrode certain common styles

Week ending 2012-07-06

• Feature: Detect replies to ticket emails and attach them to the appropriate ticket
• Feature: Allow converting mails to tickets from encrypted mailboxes
• Feature: Allow preventing resellers from CC-ing customers on a ticket, for branding reasons
• Feature: Allow customising all ticket emails via the 'Manage Static Pages' interface
• Feature: Allow a separate return mail address for ticket emails
• Feature: Allow hiding the plan-selection screen if only one plan is available
• Feature: Allow adding new backupsets
• Feature: Allow deleting backupsets, and the option for resellers to use this feature
• Feature: Allow deleting backup accounts, and the option for resellers to use this feature
• Feature: Allow allocating new customers to the selected server with lowest user count or lowest total quota
• Improve page load performance by replacing certain images with CSS sprites
• Improve ticket display by listing operators from other companies
• Improve the cosmetic design of the deleted-backupsets email report
• Display the original note in the notification email when attaching users to a ticket
• Prevent an operator adding a note to a ticket from recieving an email notification about it
• Fix an issue preventing the 'From' field being populated in the mail queue
• Fix an issue preventing part of the login page being editable
• Fix an issue preventing default text being initialised for certain licensees on certain system text areas
• Fix an issue where the 'Refresh' button would not correctly detect a certain class of removed backupset
• Fix an issue where tickets created by email would not notify any attached operators
• Fix an issue where a message with no subject could not be selected in the mail queue
• Fix an issue allowing the same objects to be attached multiple times to a ticket
• Fix an issue causing incorrect dates to appear when regenerating installation summaries
• Fix an issue causing no error message to appear in certain dialogs if no customers were selected
• Fix a cosmetic issue where incorrect characters could appear on several pages
• Fix a cosmetic issue where the Add / Delete backupset buttons on the backupset editor were visible for ACB accounts
• Fix a cosmetic issue where gradient patterns would not appear in certain web browsers
• Fix a cosmetic issue where the ticket-create interface could overflow its parent container

Week ending 2012-07-13

• Feature: Allow viewing graphical backup history by last 30 / 365 days or averaged over the year
• Feature: Increase data available via exporting from the customer list page
• Feature: Require reauthentication via password to erase a backupset
• Improve the speed of random password generation
• Display an error if the first backupset was unable to be created
• Display a warning in the Server Connectivity Tester when attempting to connect to AhsayRDR instead of AhsayOBS
• Fix an issue preventing resellers from creating backupsets
• Fix an issue where graphical backup history would not appear for certain customers
• Fix an issue disclosing the primary reseller's name in a reseller-branded email
• Fix an issue where additional unnecessary inline images were sent as part of a branded email
• Fix an issue where deleted customers could still be accessed in certain situations
• Fix a cosmetic issue where special characters would not appear correctly on several pages
• Fix a cosmetic issue by obscuring the names of inline images
• Fix a cosmetic issue with the bulk mail preview that could occur in certain situations

Week ending 2012-07-20

• Feature: Allow making bulk changes to backupsets
• Feature: Allow editing raw backupset profiles by regular expression
• Improve internal deployment and migration processes
• Fix an issue preventing logged-out operators from searching downloads by account name

Week ending 2012-07-27

• Feature: Deployment on UK servers
• Feature: Convert links in tickets to hyperlinks
• Feature: Allow configuring whether resellers can use notes
• Feature: Allow removing all messages or all unsent messages from the mail queue
• Feature: Allow searching for months by a relative offset in the 'View Accounts' page (replaces some system searches)
• Feature: Allow showing the AhsayOBS license key on the 'Server Status' dialog
• Improve internal deployment and migration processes
• Add the erase-data permission to new licensee templates
• Fix a cosmetic issue where icons were not displayed for modules in an account dialog
• Fix a cosmetic issue that could be caused by editing the system brand name

Week ending 2012-08-03

• Feature: Temporary bandwidth rollbacks
• Feature: New unified account editor, to edit bandwidth and modules
• Feature: Display historical quota changes on graphical history, when available
• Feature: Allow overriding 'synchronisation in progress' on the 'Synchronise Backupsets' dialog
• Feature: Allow searching tickets by subject, ID, and mail reference numbers
• New Template: Reintroduce the Alpha MyClient template
• New Template: Embeddable iframe template
• Improve the reseller permission structure for editing account options
• Improve the Custom Modules page to show module usage and not require page refreshes
• Fix an issue where changing the number of rows per page could cause no rows to display
• Fix an issue preventing quotas from rolling back under certain situations
• Fix an issue preventing use of the VMWare module under certain situations
• Fix an issue preventing use of MyClient in a cross-domain environment
• Fix a cosmetic issue displaying upload sizes over 1 GB on historical graphs
• Fix a cosmetic issue related to ticket and backupset names
• Fix a cosmetic issue displaying quotas under 1 GB
• Fix a cosmetic issue with line breaks on ticket emails

Week ending 2012-08-10

• Feature: Allow searching backupsets by customer having mail reports enabled
• Feature: Allow searching backupsets by total storage and days since last job or successful job
• Feature: Warn on leaving the Backupset Editor with unsaved changes
• Feature: Widen fields and display daily schedule time in the Backupset Editor
• Feature: Option to add a note to a backupset when calling it to happen
• Feature: Allow using enter to submit fields for the Customer Password Storage, and re-lock on completion
• Feature: Allow using the 'Manage Communication' page to enable receiving server communication errors
• Improve performance of the 'Search Backupjobs' view with large number of jobs
• Improve performance of the final 'Add Customer' phase
• Improve Customer OBS Login API
• Improve accuracy of server latency monitor
• Fix an issue where bandwidth settings would not be applied to new accounts
• Fix an issue where servers without Ping Monitoring enabled could be displayed in the Ping Monitor
• Fix an issue where an invalid SSL certificate could prevent the latency monitor from working correctly
• Fix an issue where the 'Run Backup' dialog could be submitted multiple times
• Fix an issue where the account name was not displayed on the quota change notification email
• Fix an issue with broken links to customer ticket view
• Fix an issue where hover tooltips would not disappear in certain situations
• Fix an issue with mixed content warnings using Google Maps integration
• Fix an issue with one-day offsets in the Upload and Storage graphs
• Fix an issue where authors were not recorded for certain ticket actions
• Fix a cosmetic issue with the bulk backupset editor
• Fix a cosmetic issue with the Backupset Editor on certain versions of Firefox

Week ending 2012-08-17

• Feature: Backupjob history graphs
• Feature: Upgrade support portal software to WHMCS 5.1
• Feature: Allow searching backupjobs by elapsed duration
• Feature: Allow sorting the Event Log and Watchlist by company name
• Feature: Allow filtering the Event Log by server
• Feature: Show suspended accounts as struck out in the customer list
• Feature: Add link to dismiss response bar
• Feature: Add link to external view on Backup Report pages
• Feature: Set the default timezone for newly added OBS servers to be the system timezone
• Improve the print display for the Event Log and Watchlist pages
• Improve the reseller summary in the 'Manage System Users' page to account for suspended accounts
• Improve performance of the Backupjob history graphs by caching schedule hosts
• Fix an issue allowing zero rows per page in table views
• Fix an issue where thermometer bars and the 'Run Backup' link may not be present in revealed sections of the Event Log
• Fix an issue preventing use of certain cross-domain actions
• Fix an issue where disabled companies could be automatically attched to mail tickets
• Fix an issue where disabled companies could appear on the homepage
• Fix an issue where invalid backup reports could display internally
• Fix a cosmetic issue where certain waiting throbbers would disappear too early on the Customer Detail page
• Fix a cosmetic issue with a trailing bottom border on the mini Watchlist view
• Fix a cosmetic issue with response bars on the 'View Accounts' page
• Fix a cosmetic distinction between the 'Manage Download URLs' and 'Manage Menu Items' pages
• Fix a cosmetic issue with status displays on the Event Log
• Fix a cosmetic issue with the account history graphs on certain versions of Firefox
• Fix a cosmetic issue where loading animations would not appear on the latency monitor

Week ending 2012-08-24

• Feature: Support trial accounts
• Feature: Support trial accounts within Custom Plans, and reseller permissions around this feature
• Feature: Change concentric quota- and bandwidth-rollback behaviour to preserve old values
• Feature: New report to search backupsets by Operating System
• Feature: Allow searching backupsets by monitoring priority
• Feature: Allow searching backupjobs by backupset name or software version
• Feature: Replace dropdown menus in the Account Editor with text fields to support large quota values
• Feature: Display the filtered total quota and usage on the 'View Customers' page
• Improvements to the Customer Portal
• Improve default province list for Canada, Australia and the UK
• Improve heuristics for displaying unknown historical quota values on account graphs
• Fix an issue preventing invalid customers appearing on customer dialogs
• Fix an issue where trailing spaces would prevent email validation on customer dialogs
• Fix an error with the restore dialog that could occur for unencrypted backupsets
• Fix an issue with the Login link on the 'Manage Servers' page if the MyClient API feature is disabled
• Fix an issue with the thermometer's display order for multiple jobs in quick succession
• Fix an issue where the Account Editor could be inable to adjust an account quota
• Fix a cosmetic issue where certaing waiting throbbers would not appear on the account graphs
• Fix a cosmetic issue where the deleted-accounts email did not match the deleted-backupsets email
• Fix a class of cosmetic escaping issues

Week ending 2012-08-31

• Feature: Customer Portal
• Feature: Allow sending email alerts for successful and failed operator logins
• Feature: Retrieve additional information for incomplete jobs lasting beyond 48 hours
• Feature: Allow searching backupsets by on-watchlist and currently-ignoring
• Feature: Display aggregate reseller statistics on the company dialog for resellers
• Feature: Rearrange page titles for legibility when multiple browser tabs are open
• Feature: Force HTTPS connections if the feature is enabled for an installation
• Improve internal translation backend
• Improve performance of background tasks by breaking out of erroring situations earlier
• Improve design of the Alpha template
• Fix an issue where totals on the Customer List page would not be affected by searches
• Fix an issue where deleted companies would remain attached to tickets
• Fix a series of script alerts appearing in IE8
• Fix a cosmetic issue with box sizing in Firefox
• Fix a cosmetic issue with long ticket names in IE8
• Fix a cosmetic error where 0000-00-00 dates might be displayed on the backupjob list for incomplete jobs
• Fix an issue where quota changes might not be applied

Week ending 2012-09-07

• Feature: Danish translation (Thanks J.J.)
• Feature: Allow restricting operator logins to IP addresses
• Feature: Allow selecting what features are available in the Customer Portal
• Feature: Allow sending bulk mail from the Search Backupsets page
• Improve internal translation backend
• Improvements to the Customer Portal
• Improve visibility of warning messages in the backupset editor
• Fix an issue where the 'software version' column would not be displayed in the backupjob search
• Fix a cosmetic issue where graph arrows would not appear in IE8

Week ending 2012-09-14

• Feature: Spanish translation (Thanks O.P.)
• Feature: Schedule recurring bandwidth changes
• Feature: Single-use logon codes
• Feature: Attachments cached in mail queue
• Improve internal translation backend
• Improve performance of generating installation summaries
• Update Danish translation
• Update minifying software to reduce page load times
• Fix an issue with rule precedence for download URLs
• Fix a cosmetic issue with trailing linebreaks in exported reports

Week ending 2012-09-21

• Feature: One-way synchronisation between Ahsay SubAdmins and MyClient Resellers
• Feature: Allow setting expiry duration for single-use codes
• Feature: Improve detection of orphaned AhsayOBS accounts
• Feature: Allow sorting file lists on backup reports
• Feature: Update website, including documentation for Customer Portal
• Improve internal translation backend
• Sanitise watchlists when migrating a customer between resellers
• Strip trailing slashes on server hostnames
• Add API, Customer Portal and External Login features to the Premium template
• Fix an issue with timezone offsets in the Bandwidth Schedule editor
• Fix an issue when converting an account to Trial without Auto Trials enabled
• Fix an issue with rule precendence when viewing all available downloads
• Fix an issue where deleted backupsets would be visible in certain scenarios
• Fix a cosmetic issue when using single-use codes on an installation with no SMS support

Week ending 2012-09-28

• Feature: Support multiple branding domains per installation
• Feature: Support nested resellers
• Feature: New 'Muted' Template
• Improve internal translation backend
• Update Danish translation
• Update Spanish translation
• Fix an issue where schedules might not be able to be created for certain times
• Fix an issue where customer notes might not appear for a reseller
• Fix an issue where the thermometer would link to a blank report for missed backups
• Fix an issue where certain modules were unavailable to search via the View Accounts page
• Fix a cosmetic issue in the Alpha template where the top bar would be offset in certain browsers
• Fix a cosmetic issue where SMS support would be mentioned when the feature is unavailable
• Fix a cosmetic issue where large images might overflow a hover tooltip
• Fix a range of cosmetic issues relating to element overflow

Week ending 2012-10-05

• Feature: Automation Events Framework
• Feature: Event Framework: Create a custom API for MyClient
• Feature: Event Framework: Initial event sources and 14 event handlers
• Feature: Plan Groups
• Feature: Extend brute force protection to direct logins to the Customer Portal
• Feature: Assign new accounts to the correct AhsayOBS SubAdmin
• Feature: Monitoring Priorities Dialog
• Feature: Allow setting Monitoring Priorities from the Backupset Search and Event Log
• Feature: Customise homepage widgets (including per-operator and system access controls)
• Feature: Allow customising text on the homepage
• Feature: Access controls to restrict resellers from creating bandwidth schedules
• Feature: Add extra information to the 'Customer List' export report
• Feature: Allow exporting reseller information from the 'Manage System Users' page
• Feature: Propagate changes immediately upon account suspension
• Feature: Apply local language setting to the AhsayOBS Restore Applet
• Change Server and API email alerts to the Administrative Alerts address
• Change automatically generated names for new accounts to lower-case
• Change algorithm used to generate ticket counts, improving performance for primary tickets and accuracy for reseller tickets
• Improve default settings for custom plans
• Improve internal translation backend
• Update Spanish translation
• Fix an issue that could prevent plans from being edited
• Fix an issue that could prevent using the Seed Load wizard following an Installation Summary
• Fix an issue where the 'export' button on the 'Customer List' page did not force a download
• Fix a cosmetic issue where the title for a bulkmail template might not be displayed
• Fix a cosmetic issue with the 'Refresh' warning bar on the 'Manage System Users' page
• Fix a cosmetic issue with spacing surrounding the fieldset when creating a new ticket for a backupset
• Fix a cosmetic issue displaying sub-1G quotas in a range of locations
• Fix a range of cosmetic issues relating to text escaping

Week ending 2012-10-12

• Feature: Instant feedback when choosing usernames for new accounts
• Feature: Option to merge or discard previous partial record for username
• Video: October 2012 Highlights
• Improve internal translation backend
• Fix an issue with export links not downloading correctly
• Fix an issue displaying certain fields when exporting reseller statistics
• Fix an issue preventing the 'Group Policy' field from loading properly
• Fix an issue saving custom modules in the backup account editor
• Fix an issue preventing loading user data when creating a new account with an Owner
• Fix a cosmetic issue with the 'Refresh' warning bar on the 'View Leads' page
• Fix a cosmetic issue with overlapping text on the Reseller Statistics area

Week ending 2012-10-19

• Feature: 17 new Event Sources for the Automation Events Framework
• Feature: Allow selecting columns to view on the Customer List page
• Feature: Allow viewing Data-only and Data+Retention size on the Customer List page
• Feature: Add additional columns to the 'export' report on the Customer List page
• Update Danish and Spanish translations
• Improve internal licensee backup procedures
• Phase out separate 'owner company' field in favour of the primary office name
• Prevent disabled operators from recieving ticket update notifications
• Fix an issue requiring pages to be refreshed twice for certain information to be updated
• Fix an issue sending server failure notifications when SMS support was unavailable
• Fix an issue that could cause geocodes to be repeatedly recalculated
• Fix an issue preventing image upload on the System Branding page
• Fix an issue allowing disabled operators to be attached to a ticket
• Fix an issue with unload handlers triggering too early on certain browsers
• Fix an issue causing events to not fire for newly created backupsets and backupjobs
• Fix a cosmetic issue using out-of-date cached information in certain locations
• Fix a cosmetic issue with ordering multiple backupset notes created in the same second

Week ending 2012-10-26

• (Custom Development)
• Feature: Option to prevent all access to AhsayOBS servers once MyClient is configured
• Feature: Allow running backups or suspending / enabling users by server and user home directory
• Improve internal translation backend, and update German and Spanish translations
• Fix minor cosmetic issues with restoring user profiles and the bulk backupset editor

Week ending 2012-11-02

• (Custom Development)
• Feature: Allow resellers to have their own reply address for daily backup report emails
• Feature: Option to temporarily defer server monitoring alerts during a maintenance period
• Feature: Option to show counts for Exchange and VM modules in the Customer List page
• Feature: Allow showing custom reports from the Customer List page
• Improve performance of calculating ticket counts on the Customer List page
• Fix an issue preventing displaying a report for a backupset search when the criteria is filtered by watchlist
• Fix an issue displaying stale cached information in certain server settings dialogs
• Fix an issue displaying stale cached information immediately following new account creation
• Fix an issue preventing the use of certain special characters in the tag system
• Fix a cosmetic issue causing certain entries in the mail queue to be displayed as 'not yet sent'

Week ending 2012-11-09

• (Custom Development)
• Feature: Prevent options being visible in new account plans
• Feature: Option to add a warning to the daily report emails if user has a temporary quota extension
• Feature: Option to add to watchlist when running a backup
• Feature: Dismiss items from the Activities Widget on the homepage
• Feature: Display attached accounts on the Ticket Widget on the homepage
• Feature: Add an Automation Event to set the Monitoring Priority for a backupset
• Feature: Save original email and attachments when recieving an email to the ticket inbox
• Feature: Option to automatically strip quoted text from emails recieved to the ticket inbox
• Feature: Option to add markers to ticket emails, and strip text between markers from emails recieved to the ticket inbox
• Feature: Option to automatically add a sender identifier to the subject of an email recieved to the ticket inbox
• Feature: Default subject for new company tickets
• Feature: Option to Quick Search over leads
• Feature: Alert administrative contact if the backup server fails to create an account for a reseller
• Improve performance by improving cache behaviour for a range of queries
• Improve performance for a variety of database queries
• Improve performance of searching for leads, and loading the Event Log
• Unify behaviour of the Leads and Accounts views
• Fix an issue preventing the use of certain special characters when searching through leads
• Fix a performance issue where POP3 connectivity would be retested even if the settings were not modified
• Fix a cosmetic issue where certain modules would not appear on the Customer Detail display
• Fix a cosmetic issue with clickable areas on the Billing tab
• Fix a cosmetic issue with line spacing on certain translated areas

Week ending 2012-11-16

• Feature: Full Unicode Support
• Feature: Automatic Module Management and Allocation
• Feature: New Settings Page
• Improve the Server Connectivity Tester and Server Status view
• Improve performance by reducing memory usage of database queries
• Fix a cosmetic issue with mail header images in the mail queue
• Fix a large class of cosmetic issues
• Fix a large class of escaping and encoding issues
• Fix an issue causing one-month offsets with custom schedules in the backupset editor
• Fix an issue preventing the use of long phone numbers
• Fix an issue causing mail header images to be out of date
• Fix an issue causing an error message when creating a ticket note in IE 8

Week ending 2012-11-23

• (Upgrade USA Server)
• Fix a minor cosmetic issue with the backup report's external view
• Fix a minor cosmetic issue with the Password Reset page

Week ending 2012-11-30

• Fix an issue preventing use of certain features on AhsayOBS 6.11
• Fix a class of specific javascript errors

Week ending 2012-12-07

• Update danish translation
• Update design of graph arrows
• Add website documentation regarding extracting SSL certificates from AhsayOBS keystores
• Fix an issue when saving long customer or backupset notes
• Fix an issue using special characters when creating an installation summary
• Fix a cosmetic issue with extra 'nbsp' messages appearing in certain email clients
• Fix a cosmetic issue with the setup wizard not appearing on the Muted template

Week ending 2012-12-14

• Feature: External Customer Signup Form
• Feature: API keys for resellers
• Feature: New Events to assign resellers and billing agents
• Feature: Allow searching backupsets by backupset type
• Feature: Ability to remove all server customisation options from a MyClient installation once all configuration is complete
• Feature: Allow redirecting to custom pages after external customer signup
• Feature: Multiple options for quota bar styles + Four new Quota Bar themes
• Feature: Transparent external customer signup form
• Feature: Option to add source information to emails sent by automated events
• Feature: Option to filter 'Backupjob Completed' events by reseller
• Feature: Allow sorting event log and watchlist by quota and data usage
• Feature: Quota Event sends notification emails and notes including source information
• Feature: Always monitor server latency, the option now controls sending notifications
• Fix an issue causing 'Every Day' automated events drifting by 5 minutes per day
• Fix an issue preventing creating events in certain versions of Internet Explorer and Firefox
• Fix an issue creating tickets for backupsets where the name contains an apostrophe
• Fix an issue with ticket links on Customer Detail pages
• Fix a cosmetic issue with missing line breaks on certain ticket emails
• Fix a cosmetic issue by using the system name as the responsible operator for automated events
• Fix a cosmetic issue with invalid UTF-8 codepoints
• Fix a cosmetic issue with the Event page when not logged in
• Fix a cosmetic issue with mail logos on quota and signup emails
• Fix a cosmetic issue with padding layout on the Mail Queue page

Week ending 2012-12-21

• Feature: Separate backup report header customisation for reseller customers
• Feature: Allow rearranging schedules and pre/post commands in the Backupset Editor
• Feature: Substantially improve performance of simultaneous API connections
• Feature: Update timestamp and author when editing a company note
• Feature: Display all modules on the Restore User Profile page, and restore additional modules + bandwidth settings
• Feature: Allow customising certain single-line text messages on the Customise Branding page
• Improve design of the Customise Branding page
• Improve usability by making custom reports appear in a new window
• Fix an issue causing new accounts to be created with no reseller office set
• Fix an issue with library conflicts causing javascript errors in Internet Explorer 8
• Fix an issue with the Backupset Editor not alerting on unsaved changes with created filters
• Fix an issue preventing the use of special characters in backup server credentials
• Fix a cosmetic issue with missing header text on the Password Reset page
• Fix a cosmetic issue with erroneous labels on the signup page

Week ending 2012-12-28

• (no changes)

Week ending 2013-01-04

• (no changes)

Week ending 2013-01-11

• Feature: Option to use Unicode fonts in generated PDF documents
• Feature: Option to apply custom or full two-way synchronisation on Company Aliases
• Feature: Significantly improve performance of the Operating System summary report
• Feature: Allow viewing reports at any time on the Search Backupsets page
• Feature: Automated event handler to convert accounts between paid and trial
• Improve internal statistics collection
• Improve internal email report infrastructure
• Update vendor libraries surrounding the Installation Summary
• Fix an issue causing HTTP Error 500 on certain pages
• Fix an issue causing missed backups to appear as 'Unknown' on the Operating System summary
• Fix an anachronism causing unusual rules governing when the Report button is available on the Search Backupsets page
• Fix an issue preventing associating the specific backupjob with a note created on the Run Backup dialog
• Fix a cosmetic issue causing the Markers section to appear on the System Behaviour tab even if Markers are disabled
• Fix a number of minor cosmetic issues surrounding the Installation Summary

Week ending 2013-01-18

• Feature: Automated event handler to send a custom backup report based on a search query
• Feature: Automated event sources for every day / week / month
• Feature: Allow configuring template used by Backup Report and Watchlist emails
• Feature: New compact grid-style report template
• Feature: Allow searching backupsets by User Home directory
• Feature: Allow searching backupset properties using a 'Starts With' clause
• Feature: Allow searching backupsets by uncompressed data or retention usage
• Feature: Allow searching backupsets by their retention policy options
• Feature: Organise and display total counts on the Operating System Summary Report page
• Feature: Automated event handler to tag and untag accounts
• Feature: Option to display Uncompressed data usage on the Data Usage grid on the Customer Detail page
• Document the options for Metadata Sync on the System Behaviour page
• Improve internal reporting infrastructure
• Improve cohesion of settings options on the Manage System Behaviour page
• Improve performance of displaying User Home directories
• Improve accuracy of backup reports regenerated from the option on the System Maintenance page
• Deprecate the Run-By-User-Home dialog on the System Maintenance page (replaced by the Search Backupsets page)
• Fix a cosmetic issue with spacing in the Watchlist emails
• Fix a cosmetic issue displaying the Reseller Statistics data when creating a new reseller
• Fix a cosmetic issue with operator names on company notes as created by automated events
• Fix an issue preventing the use of system searches to generate reports
• Fix an issue with identically-named tags created by resellers and primary companies
• Fix an issue allowing an on-tag event handler to create a tag, causing an HTTP 500 error by excessive recursion

Week ending 2013-01-25

• Feature: Significantly improve speed and quality of generated Installation Summary PDFs
• Feature: MyClient API - Allow creating resellers via HTTP POST requests
• Feature: MyClient API - Allow restricting requests by IP addresses
• Fix a cosmetic issue displaying '-1' instead of 'Unlimited' for the number of deltas on Installation Summary PDFs
• Fix a cosmetic issue with page-break placement in Installation Summary PDFs
• Fix a number of performance issues when using unicode characters in Installation Summary PDFs
• Fix a number of performance issues when using custom HTML in Installation Summary PDFs
• Fix an issue with newly attached AhsayOBS servers not sending credentials by default

Week ending 2013-02-01

• Feature: Allow disabling automatic watchlist attachment on new backupsets / quota exceeded
• Feature: Allow selecting multiple resellers on the Event Log
• Feature: Allow setting reseller permissions per-reseller using Reseller Permission Groups
• Feature: Allow setting required fields for new customers per-plan
• Feature: Add French translation (thanks!)
• Update Dutch translation (thanks!)
• Remove deprecated installer/reseller settings
• Fix a cosmetic issue sorting the backupset display on the Event Log and Customer Detail pages
• Fix a cosmetic issue with international characters on the Customer Portal
• Fix an issue allowing removing primary permissions from the last primary office

Week ending 2013-02-08

• Feature: Option to allow resellers to use Monitoring Priorities
• Feature: Allow redirecting multiple hostnames to a canonical URL
• Feature: Allow searching Accounts page by Data / Retention / Uncompressed sizes
• Update Dutch translation (thanks!)
• Fix an issue handling invalid OBS reports
• Fix a number of issues relating to invalid characters in OBS account names

Week ending 2013-02-15

• Feature: Option to allow resellers to export their customer data
• Feature: Option to exclude operators from company tickets
• Feature: New event handler for new backup account detected on server
• Feature: Display uncompressed data sizes on exported customer data report
• Feature: Display total uncompressed data usage on customer list page
• Feature: Automatically apply requested MyClient plan upgrades
• Feature: Replace browser dialogs with custom dialogs to prevent the URL being displayed in certain web browsers
• Update Dutch translation (thanks!)
• Improve the extent of translation support to more completely include certain pages
• Fix a cosmetic issue with inconsistent use of British vs American spelling in certain pages
• Fix a cosmetic issue with progress bar animations
• Fix a cosmetic issue displaying certain ticket options if ticket support is unavailable for the installation
• Fix a cosmetic issue where an error was not displayed upon visiting an invalid ticket
• Fix a non-critical security issue by modifying the webserver configuration
• Fix a data synchronisation issue by applying a workaround when AhsayOBS provides a backup report containing malformed XML
• Fix a data synchronisation issue in the case where 'ignore invalid SSL certificates' option was used

Week ending 2013-02-22

• Feature: Option to require customer password to view backup reports from email links
• Feature: Allow overriding customer password requirement per customer
• Feature: Operators can select their own system language for the portal
• Feature: Display ACB / OBM counts in the Reseller Statistics sections
• Feature: Display Exchange Server version number in the Backupset Editor
• Feature: Allow setting Backup Type for non-file backupsets in the Backupset Editor
• Feature: System option to set the display order of ticket notes
• Update Dutch translation (thanks!)
• Fix a cosmetic issue distinguishing between enabled and disabled operators
• Fix a cosmetic issue with option names on the View Accounts search dialog
• Fix a cosmetic issue where an unsaved-changes dialog would not be disabled for certain actions in the Backupset Editor
• Fix a cosmetic issue with the CDP and Backup Filter tabs for non-file backupsets in the Backupset Editor
• Fix an issue preventing editing Lead names if the sync mode was set to Backup Server Authoritive
• Fix an issue preventing use of the Remove button on the watchlist page
• Fix an issue preventing editing existing account plans
• Fix an issue preventing saving a new Lead
• Fix an issue that could occur when changing backup report recipients
• Fix an issue accessing the company dialog for a disabled reseller
• Fix an issue allowing accounts to automatically attach to a disabled reseller
• Fix an issue allowing using the Backupset Editor to create non-weekly schedules for ACB clients
• Fix an issue allowing using the Backupset Editor to create more than one schedule for ACB clients
• Fix a number of issues with the Lead Import system

Week ending 2013-03-01

• Feature: Allow specifying menu items and download URLs per-branding domain
• Feature: Allow searching backupsets by OBM / ACB ClientType
• Feature: Allow displaying OBM / ACB ClientType on the View Customers page
• Feature: Reseller soft quotas
• Feature: Reseller custom mail template options
• Feature: New event handlers to connect per-account event sources to per-backupset event handlers for every backupset
• Feature: New event handler to email a customer
• Feature: Option to use customer's own language on the Customer Portal and on detailed backup reports
• Feature: Generate PDFs directly from the 7-day customer report
• Update SSL certificate for all servermanagerpro.com domains
• Update cosmetic style of hover tooltips
• Improve page load performance by updating minifying software
• Improve database performance by removing certain unnecessary caches
• Improve compatibility with 6.11 server versions
• Improve performance of loading the Reseller Statistics overview
• Mitigate an issue allowing POP3 ticket monitoring to cause an infinite loop if the monitor mailbox is the same as a system operator
• Mitigate a potential clickjacking issue by adopting X-Frame-Options headers outside the Embeddable template
• Accept customer portal authorisation as sufficient to view a restricted customer backup report
• Fix an issue preventing new installations from being correctly provisioned
• Fix an issue preventing adding notes from the run-backup dialog
• Fix an issue preventing sending custom backup reports
• Fix an issue preventing toggling Exchange module support on certain server versions
• Fix a cosmetic issue with layout overflow in the Customer Portal
• Fix a cosmetic issue with international characters on the Storage and Upload graphs
• Fix a cosmetic issue causing duplicate months to appear on the Storage and Upload graphs
• Fix a cosmetic issue with the print layout of the 7-day customer report

Week ending 2013-03-08

• Feature: New interface template 'Carbon'
• Feature: Portuguese translation (thanks!)
• Feature: Notifications page - an auditable history of certain system events
• Feature: Customisable Secure Login Form
• Feature: Reseller Soft Quota set by quota allocated
• Feature: Event handler for billing details changed, send billing alert
• Feature: Event handlers for permanent quota and bandwidth changes
• Feature: Event handlers for adding and removing system modules, option to send billing alert
• Feature: Event handler for backup accounts deleted on the backup server, option to send billing alert
• Feature: Event handler for backup accounts deleted within MyClient, option to send billing alert
• Feature: Sort pending accounts first when searching for leads or pending accounts to convert
• Update Dutch translation (thanks!)
• Adjust relationships between leads and pending accounts
• Detect module quota changes in the system module event handlers
• Fix a cosmetic issue with right-aligned tooltips in certain browsers
• Fix a cosmetic issue with the customer CSV export while logged in as a reseller
• Fix a cosmetic issue with center-aligned content in user-created footers
• Fix a cosmetic issue with double-escaped text in certain automatically added company notes
• Fix a cosmetic issue preventing translation of the password-reset email
• Fix an issue with case-sensitivity that could cause backup accounts to incorrectly merge
• Fix an issue where a reseller could have other customers on their watchlist in certain situations
• Fix an issue with special characters in certain background tasks
• Fix an issue with incorrect history steps on the 30- and 365-day graph views
• Fix an issue with remote requests in certain versions of Internet Explorer
• Fix an issue preventing changing user quota while Auto Trials was enabled
• Fix an issue preventing deleting leads in Firefox
• Fix an issue preventing triggering event handlers when a customer activates bruteforce protection

Week ending 2013-03-15

• Feature: Option to force enable backup reports for certain customers
• Feature: Include operator's office name in quota change emails for changes made by non-primary operators
• Improve performance by more evenly balancing background tasks
• Improve performance by rearranging certain database structures
• Improve translation support
• Update support portal software
• Fix a cosmetic issue preventing the Reseller Mail Logo image from displaying
• Fix a cosmetic issue causing an alert for an invalid or deleted custom module
• Fix a cosmetic issue not displaying the account name in quota, bandwidth and billing notification logs
• Fix a cosmetic issue preventing loading an AdGroup list from the backup server
• Fix a cosmetic issue with XML entities in the server connectivity tester
• Fix an issue with the Ignore monitoring priority not covering certain system-generated error messages
• Fix an issue related to case-sensitivity
• Fix an issue allowing resellers to see their own configuration tab under certain circumstances
• Fix an issue with special characters in certain parts of the system

Week ending 2013-03-22

• Feature: Allow toggling between compressed and uncompressed data usage on the Account Usage grid
• Feature: Option to select whether primary operators default to viewing all customers
• Feature: Option to prevent deleting files via the Restore applet
• Feature: Option to prevent reseller-created customers from recieving welcome emails
• Feature: Option to prevent reseller operators from toggling between compressed and uncompressed data usage
• Feature: Option to prevent reseller customers from recieving daily backup report summary emails
• Feature: Option to display data compression ratio on the Customer List page
• Improve performance of producing daily backup report summary emails
• Improve performance of searching accounting data
• Fix a cosmetic issue with the System Behaviour page
• Fix a cosmetic issue causing office names to not appear in notifications when creating new accounts via an API token
• Fix a cosmetic issue with the Quota Bar Style description list
• Fix an issue when using decimal commas on the Billing tab
• Fix an issue preventing reseller operators selecting child resellers on the Event Log
• Fix an issue preventing using the Restore dialog for ACB customers
• Fix an issue causing script errors in older versions of Internet Explorer

Week ending 2013-03-29

• Feature: Allow merging multiple accounts into one customer
• Feature: Allow optimising module allocations from the System Maintenance page
• Cosmetic changes to reseller operator display, monthly invoice report, and customer detail page
• Fix a number of issues affecting the Event Log page

Week ending 2013-04-05

• Feature: Dashboard view
• Feature: Ahsay Configuration File Decoder (supports .obm/conf/config.sys and others)
• Feature: Option to allow customers to add and remove backupsets from the customer portal
• Feature: Display backup status as light-green when backup job completed with no changes
• Feature: Allow hiding the 'Installation Summary' and 'Date Added' columns on the Customer List page
• Feature: Additional backup report template that does not display 'Your Backup Storage' section
• Feature: Allow searching and filtering the Notifications page
• Feature: Allow setting the retention period for system Notifications
• Improve support for 6.13.0.0 (strongly reccommend using with the latest hotfix)
• Improve performance of company alias synchronisation
• Improve diagnostic utilities for determining which API fallbacks are being used
• Improve performance of automatic module optimiser
• Fix a cosmetic issue not correctly displaying error messages in the backupset editor
• Fix a cosmetic issue with Watchlist emails displaying incorrect consecutive error count
• Fix an issue affecting company alias synchronisation
• Fix an issue affcting the monthly Invoice Report

Week ending 2013-04-12

• Feature: Advanced Search pane for the View Customers page
• Feature: Advanced Search pane for the Mail Queue
• Feature: Summary display for all Advanced Search panes
• Feature: Event handlers for connecting through selected customers
• Feature: Event handler for immediate trigger
• Feature: Allow selecting the default reseller for new customers found on a server
• Feature: Allow searching backupsets by meeting monitoring priority, by total uncompressed size, by customer quota, by server-is-not
• Feature: Allow searching customers by server, by number of backupsets
• Feature: Allow automatically allocating new customers onto the server with lowest provisioned storage
• Feature: Preview automatic allocation decisions on the Server Status dialog
• Feature: Support importing resellers from custom systems, preserving ASP.NET format passwords (contact Support)
• Improve support for AhsayOBS 6.13 series
• Improve performance of automatically determining target backup server for new accounts
• Improve performance of certain backup search queries
• Improve performance of background tasks
• Improve cosmetic display if there are no plans in a plan group
• Remove plan visiblity option in favour of removing from all plan groups
• Increase maximum upload size for mail merge templates
• Decrease animation delay when folding detail panes
• Fix a cosmetic issue not sorting backupsets alphabetically in the Backupset Editor
• Fix a cosmetic issue viewing sent mails in the Mail Queue page containing custom reseller images
• Fix a cosmetic issue with the Mail Queue page displaying a warning when it was not necessarily applicable
• Fix a cosmetic issue with page titles not applying translation in all cases
• Fix a cosmetic issue causing zero-width autocompletion dropdown boxes on search panes
• Fix a cosmetic issue not consistently displaying error messages on the Google Earth dialog
• Fix a cosmetic issue not consistently displaying error messages on failed file uploads
• Fix an issue allowing added pre/post commands to an ACB backupset
• Fix an issue not triggering events for new customers detected on server
• Fix an issue with searching backupsets by uncompressed storage sizes
• Fix an issue managing leads and pending-accounts from the Customer Detail page
• Fix an issue with PDF export on the 7-day customer report when used with custom searches
• Fix an issue with zombie Pending Accounts remaining post-conversion
• Fix an issue with searching backupsets by mail backup reports enabled
• Fix a number of issues with the 'Login' link on the Manage Servers page

Week ending 2013-04-19

• Feature: Invoice support
• Feature: Allow sending Daily Eventlog to operators
• Feature: Custom fields on customers
• Feature: 'Minimum Subscription' charge for reseller operators
• Feature: Allow customising Watchlist email header text
• Feature: Display last refresh timestamp on hover of Refresh button on Customer Detail pages
• Feature: Allow restricting the 'Search and Replace Backupsets' page by backup server
• Improve performance of generating Watchlist and Event Log emails
• Improve performance of loading the Reseller dialog with many backup servers attached
• Improve performance of loading the Plan dialog with many backup servers attached
• Fix a cosmetic issue displaying the 'Add Customer' link if no plans are available
• Fix a cosmetic issue with the Reseller dialog
• Fix a cosmetic issue displaying invalid 00:00:02 dates on Watchlist emails if a backupset has never ran
• Fix an issue allowing 'Run Backup' on customers on sub-6.3 backup servers
• Fix an issue with customers created with no default reseller office
• Fix an issue with cookie lifetimes causing early signout
• Fix an issue with formatting currency values
• Fix an issue not displaying certain customers with particular properties on the View Customers page

Week ending 2013-04-26

• (Custom Development)
• Feature: Import resellers from SubAdmins (experimental)
• Feature: New Watchlist / Eventlog / Custom Report mail template: 'Modern multi-customer'
• Feature: Allow searching billing records by reseller's direct parent
• Feature: Allow filtering billing records by having custom items or having a backup account
• Feature: Allow toggling Event Log emails from the Account page
• Feature: Improve access to the Event Handler page
• Feature: Support importing resellers from custom systems, preserving AhsayOBS password format (contact Support)
• Feature: Reseller Permissions Set option to hide the systemwide footer on Watchlist / Event Log emails
• Feature: Reseller Permissions Set separate options for Customer notes and Backupset notes
• Reduce user profile archiving frequency
• Sort connected events together on the Event Handler page
• Document the SubAdmin Sync feature on the Setup Wizard
• Short URLs for customers and tickets
• Deprecate disabling resellers in favour of disabling all operators
• Fix a cosmetic issue with the 'Any / All Servers' display on the Event Handlers page
• Fix a cosmetic issue with the Manage System Users page when a large number of backup servers are attached
• Fix a cosmetic issue with displaying invalid or deleted resellers / plans / modules on the Events page
• Fix a cosmetic issue with immediate-triggered events
• Fix a cosmetic issue with filtering the Manage Servers page
• Fix an issue automatically tagging accounts from an Event Handler
• Fix an issue that could cause images to be multiply-attached to emails
• Fix an issue with inconsistent server connection timeout durations
• Fix an issue with cached subscription values for deleted accounts
• Fix an issue with the Tag bar on the View Accounts page
• Fix an issue with editing notes
• Fix an issue causing duplicate results in the View Accounts page
• Fix an issue allowing background tasks to be run multiple times simultaneously from the System Maintenance page
• Fix an issue causing slow performance while processing the mail queue
• Fix an issue with cached result performance on servers where no AdGroups, UserGroups or SubAdmins are present

Week ending 2013-05-03

• (Custom Development)
• Feature: New customer mail template: 'Modern single-customer'
• Feature: Allow changing backup account timezone
• Feature: Search customers by user status, user home directory, installation summary completed
• Feature: Search backupjobs by days since start
• Feature: Event source for quota change detected on server
• Feature: Bulk reseller office editor
• Feature: Bulk erase customer records with no backup accounts
• Feature: Option to select fallback branding template for reseller
• Feature: Support PBKDF2-based password formats for compliance options (contact Support)
• Feature: New updated presentation of invoice report
• Feature: New short URLs for backup reports
• Feature: Display Subadmin Sync column on reseller office list page if Subadmin Sync is in use
• Improve consistency of user profile archiving
• Improve performance of database access layer
• Improve Missing Installation Summaries page by replacing it with a standard customer search
• Fix a cosmetic issue not requiring confirmation when removing event handlers
• Fix a cosmetic issue not displaying the system administrator Owner
• Fix a cosmetic issue with backupset scaling on the Dashboard
• Fix a cosmetic issue with the Dashboard not hiding widget bar if no widgets present
• Fix a cosmetic issue with phone number display
• Fix a cosmetic issue with reseller company names on the invoice report
• Fix a cosmetic issue with 404 pages when accessing invalid URLs
• Fix an issue with Subadmin import enabling watchlist / eventlog emails by default
• Fix an issue with cached subscription amounts of customers with deleted backup accounts
• Fix an issue with the immediate backup user profiles link
• Fix an issue allowing resellers to search backupsets by user home directory
• Fix an issue re-importing subadmins from backup server
• Fix an issue separating multiple email recipients with commas

Week ending 2013-05-10

• (Custom Development)
• Feature: Update Portuguese translation
• Feature: Event sources for permanent changes to account quota / bandwidth, within MyClient or server-side
• Feature: Apply reseller custom logo image to reseller customers' detailed backup report view
• Feature: Search system notifications by system operator
• Feature: Event source for single scheduled event
• Feature: Option to send a custom note on the Event Log if no backupsets are present
• Custom stack-based interpreter for evaluating user-supplied logic
• Significantly improve performance of bulk customer suspend system
• Fix a cosmetic issue with custom reseller logos in the Modern Single-Customer email template
• Fix a cosmetic issue with custom reseller logos in installations with large numbers of resellers
• Fix a cosmetic issue with backup report URLs
• Fix a cosmetic issue preventing searching system notifications by certain event types
• Fix a cosmetic issue with the System Behaviour page after enabling multiple branding domains for the first time
• Fix an issue where Quick Search for account names was case sensitive
• Fix an issue with cached subscription totals for customers with multiple services
• Fix an issue that could occur trying to delete an already-removed account
• Fix an issue that could occur if the backup server times out attempting to delete a backup account

Week ending 2013-05-17

• (Custom Development)
• Feature: Update Portuguese translation
• Feature: Option to suggest resellers raise tickets to primary office instead of direct parent
• Feature: Option to prevent making quota changes to below current usage
• Feature: Option to restrict reseller quota changes to certain discrete values
• Feature: Option to include backupsets of child offices on event log emails
• Feature: Option to display office + child office backupsets on the Event log
• Feature: Display backupset information in the ticket dialog upon hover
• Feature: Display last operator to make a note on the ticket summary page
• Feature: Allow searching backupsets by last job's elapsed duration, and where account username contains text
• Feature: Allow searching customers and backupsets by quota remaining
• Feature: Allow searching customers by AhsayOBS Subadmin (Primary only)
• Feature: Allow making bulk changes to reseller parent office and reseller default download servers
• Feature: Allow sorting the Manage System Users page by number of allowed servers
• Feature: Allow creating first backupset from the Customer Portal if no backupsets exist
• Feature: Update support portal software
• Maintenance task to regenerate all cached billing subscription values
• Improve the 'Attempt to strip quotes' ticket option to strip errant HTML tags
• Customer export respect current search
• Simplify certain backend caching systems
• Fix a cosmetic issue when changing schedule times on the backupset editor
• Fix a cosmetic issue with note ordering on the View Ticket page
• Fix a cosmetic issue with the Run Backup button on the Search Backupsets page
• Fix a cosmetic issue with the Storage History graph for accounts with sub-GB quota
• Fix a cosmetic issue displaying displaying times less than 24 hours ago on the View Tickets page
• Fix an issue applying quota change restrictions to the primary office
• Fix an issue that could cause manually triggered events to fail
• Fix an issue not being able to log into a backup server in a new tab
• Fix an issue sending spurious 'Module Removed' alerts
• Fix an issue with incorrect backup report URLs in emails for installations with multiple brandsets
• Fix an issue with the monitoring priorities dialog for large (approx. 1000+) numbers of backupsets
• Fix an issue with the bulkmail link for large (approx. 1000+) numbers of customers on the Search Backupsets, View Customers and View Accounts pages
• Fix an issue searching backupsets for strings containing certain characters
• Fix an issue searching backupjobs by username
• Fix an issue with server timeouts while erasing a backup account
• Fix an issue with the Account page for operators without Technician permission
• Fix an issue with redirection causing an error message on the Monitoring Priority dialog
• Fix an issue with the backupset dropdown autocomplete options
• Fix an issue adding default download URLs to the first brandset instead of the current one
• Fix an issue loading backup reports for certain customers
• Fix an issue loading backupset lists when a username criteria was added

Week ending 2013-05-24

• (Custom Development)
• Feature: Price plan editor
• Feature: Multiple Subadmin Sync
• Feature: Allow customising text templates per-brandset
• Feature: Separate invoice email address for customers
• Feature: Audit logins to the backup server
• Feature: Option to prevent a reseller's customers from using the Backupset Editor in the Customer Portal
• Feature: Option to allow resellers to ignore backupsets
• Feature: Option to automatically import AhsayOBS SubAdmins to MyClient reseller offices
• Feature: Backupset Editor warn when saving a backupset with trailing slashes on sources, or a blank filter pattern
• Feature: Automated Event system support ticket-based events
• Feature: Event source for new ticket recieved by email
• Feature: Event handlers to add ticket note, attach operator and office to ticket, assign account to AhsayOBS user group
• Feature: String search by does-not-contain
• Feature: Highlight backupsets on the Watchlist that do not belong directly to your operator office
• Restrict the Import Contact Details spreadsheet to customers with active backup accounts
• Allow Technical Managers as well as Administrators to view all systemwide tickets
• Fix a cosmetic issue displaying 'unknown' for certain reseller names
• Fix a cosmetic issue displaying reseller branding images on mail preview windows
• Fix a cosmetic issue with duplicate loading images on backupset notes
• Fix a performance issue displaying the name of the last operator to make a ticket note on the My Tickets page
• Fix an issue with inconsistent treatment of system notes on tickets
• Fix an issue exporting spreadsheets with spaces in the name
• Fix an issue updating cached backupjobs that had changed status after a certain time period
• Fix an issue forwarding Customer Portal support requests to primary office instead of customer's reseller office
• Fix an issue importing AhsayOBS subadmins to resellers that could occur
• Fix an issue importing AhsayOBS subadmins to resellers where the same email address is shared between servers

Week ending 2013-05-31

• (Custom Development)
• Feature: File attachments on tickets
• Feature: Store original emails recieved as ticket attachments
• Feature: Allow searching customers and backupsets by customer trial status
• Feature: Move 'Backupjobs in Progress' to 'Live Status' on backupjob report to support selecting specific jobs
• Attempt to prevent referrer URL leakage across HTTPS domains via HTML5 meta tag and noreferrer rel attribute
• Improve performance by precalculating certain application constants
• Improve security of stored customer account passwords by applying a transparent upgrade
• Improve consistency of internal application routing
• Fix a cosmetic issue displaying 'None (system default)' as '(unknown)' on AdGroup and SubAdmin selection boxes
• Fix a cosmetic issue attempting to use the monitoring priority dialog on a customer with no backupsets
• Fix a cosmetic issue with case insensitivity for filetype icons
• Fix a cosmetic issue with the View Tickets page having clickable header and footer rows
• Fix a cosmetic issue using the system brand name for ticket attachments on a multi-brandset installation
• Fix a cosmetic issue with layout element widths on the Billing tab of a customer dialog
• Fix a cosmetic issue with the displayed Seedload method name on installation summaries
• Fix an issue viewing extended periods of time with no backupjobs on the History dialog
• Fix an issue when saving a customer password that used certain special characters
• Fix an issue not displaying the plan group list when creating a new operator office
• Fix an issue allowing invalid email addresses to be added on the Backup Report Recipients section
• Fix an issue loading storage history graphs for a deleted backup account
• Fix an issue incorrectly overwriting a customer's operator office if no subadmin sync rules were set
• Fix an issue not early-bouncing emails sent to recipients at example.com
• Fix an issue with 'Session Expired' error messages when generating an installation summary using the Seedload services

Week ending 2013-06-07

• (Custom Development)
• Feature: Event action to send a customer's daily backup report, action to connect to customers by backupset search
• Feature: Event source for every-hour
• Feature: Allow filtering Backupjob Complete event source by Any/All statuses
• Feature: Allow searching backupsets by hours since last job
• Fix an issue searching for backupsets by company tags
• Fix an issue using the Restore dialog for customers owned by a SubAdmin
• Fix an issue that could cause time drift on certain time-based events
• Fix a cosmetic issue on the Muted and Embeddable templates if there are no tickets or items on watchlist

Week ending 2013-06-14

• (Custom Development)
• New plans: Beginner, Small Business, Enterprise
• New plans: Allow signing up for addons via the support portal
• Documentation: Information about SSL Certificates, with online CSR generator
• Improve diagnostic behaviour by adding additional information to signup failure notifications
• Support switching brandsets partway through a background process
• Support removing the custom fields and configuration decoder features for an installation
• Support removing the automatic modules and bandwidth schedule features for an installation
• Fix a cosmetic issue with inconsistent display of mail previews
• Fix a cosmetic issue by adding more filetype icons for ticket attachments
• Fix a cosmetic issue allowing backup servers to be added without an alias
• Fix an issue that could cause the default header image to be displayed instead of a custom one
• Fix an issue that could occur if a server was added without an alias
• Fix an issue displaying the server list in the external signup form
• Fix an issue overwriting available servers for a reseller when using the Import Resellers feature

Week ending 2013-06-21

• Documentation: Backup Reports
• Documentation: Embedding MyClient into your own website
• Feature: Option to allow customers to edit their own backup report recipients on the Customer Portal
• Feature: Option to require consecutive failures before sending ping/user monitor email
• Feature: Option to add note on billing change
• Feature: Separate Hyper-V and VMWare columns on Customer List export page
• Refactor ticket system
• Fix a range of potential issues identified by HHVM static analysis
• Fix a cosmetic issue with inconsistency with the operator list presented on the Installation Summary page
• Fix a cosmetic issue with the backupset editor displaying a daily time summary for Periodic schedules
• Fix a cosmetic issue that could cause invalid 1970 dates to display for certain backupjobs
• Fix an issue affecting the Synchronise Users task on the System Maintenance page
• Fix a minor security issue with ticket action authorisation
• Fix a minor security issue that may affect mail link display
• Fix a security issue that may affect the Ping Monitor

Week ending 2013-06-28

• Feature: Support OR and bracketed clauses in all standard search panes
• Feature: Display Customer Portal and backup reports in customer's own timezone
• Feature: Display single-customer email report templates in customer's own timezone
• Feature: Hover mouse over backupset on the Search Backupsets page to view Event Log information
• Feature: File Browser improve detection of base paths to support browsing filter-only backupsets
• Feature: Browse Tickets use standard search system
• Feature: Allow using the bulk reseller editor to prevent resellers from changing plans
• Feature: Display User Home information on the Server Status dialog
• Feature: Improve and unify server diagnostic information
• Feature: Display server diagnostic information on the Sync Backupsets dialog
• Feature: Event source for Operator logged in to backup server
• Feature: Event source for backupset deleted in portal or on backup server
• Feature: Event source for customer logged in to Customer Portal
• Feature: Allow searching by file counts, timezone, and enabled system modules on the View Customers page
• Feature: Allow searching by customer ID on the View Accounts page
• Support translated interface in standalone MyClient installations
• Display timestamps on the thermometer in server's timezone
• Improve cosmetic design of the summarised search pane to better highlight intent
• Improve performance of sorting rows on a backup report page
• Fix a cosmetic issue not deduplicating doubly-watched backupsets on the Watchlist and Event Log emails
• Fix a cosmetic issue with one-click server login
• Fix a cosmetic issue with default searches not being applied on the View Customers page
• Fix a cosmetic issue with the error detail box on the event log causing jobs to reflow below the watchlist
• Fix a cosmetic issue with Unlimited modules on the Server Status dialog
• Fix a cosmetic issue displaying invalid dates
• Fix an issue using search pages in certain older versions of Internet Explorer missing JSON object
• Fix an issue where the add-to-watchlist event handler could doubly-watch a backupset
• Fix an issue that could occur when the AhsayOBS server returns malformed XML
• Fix an issue with browsing UNC and Unix-style paths in the upgraded file browser
• Fix an issue causing infinite redirection on the View Leads page
• Fix a range of issues related to timezone handling
• Fix a range of consistency issues in the standard search framework
• Fix a minor security issue with XSS injection on a certain administrator-controlled legacy dialog
• Fix a minor security issue by replacing session IDs to help avoid targeted session fixation attacks
• Fix a minor security issue returning the real password on the server edit dialog

Week ending 2013-07-05

• Feature: Support Two-factor Authentication (OATH TOTP)
• Feature: Named groups for event handlers
• Feature: Enforce auto-trial conversion at all times, rather than only on account size change
• Feature: Display backupset sizes on the customer portal
• Feature: Display warnings on the View Servers page if an insecure version of AhsayOBS was detected
• Feature: Option to restrict module values for Exchange Mailboxes / VMs in new account plans
• Feature: Upgrade ticket search
• Feature: Allow searching tickets by created, modified, hours/days since modified, content of most recent update
• Feature: (Primary) Allow searching tickets by last operator/reseller
• Feature: Event sources/handlers to connect across all results of a ticket search
• Feature: Audit log / event source for erasing customer record
• Feature: Audit log / event source for temporary quota change and temporary quota rollback
• Feature: Event handler to change ticket status
• Feature: Allow searching resellers / billing-agent by reseller is visible to (looking up parent chain)
• Feature: Add 'refresh' link to Live Status view on backup job report
• Feature: Cache billing information for pending accounts
• Feature: Add 'new' link to mail template options when configuring an event handler
• Feature: Cache plans used to create new accounts
• Display ticket IDs on the ticket browse page
• Display current plan image on the new account plans page
• Improve cosmetic design of table grids
• Improve cipher for reversible encryption formats
• Unify operator information used for system notifications on tickets
• Strip trailing whitespace on new account names to prevent a class of server warnings
• Fix a cosmetic issue with customer timezones on a range of pages
• Fix a cosmetic issue with account history graphs early in the month
• Fix a cosmetic issue with inconsistent note/ticket widths
• Fix a cosmetic issue with certain private integration targets
• Fix an issue preventing closing the dialog window when creating a new office followed by creating a new operator
• Fix an issue with invalid Stop By System Error backup job statuses sent by the backup server
• Fix an issue still sending ticket summary reports if ticket system had been removed from an installation
• Fix an issue with certain warnings being sent even if server monitoring is deferred
• Fix an issue enabling the user monitor with no users configured
• Fix an issue with identifying the sender when receiving tickets by email
• Fix an issue not refreshing cached subscription amounts when removing / adding new backup accounts
• Fix an issue with inconsistent restrictions on applying a ticket search from a background task
• Fix a number of issues with the Google Maps view
• Fix a number of issues with timezone display for customers on a range of pages and views
• Fix a security issue that could lead to cross-reseller information disclosure

Week ending 2013-07-12

• Feature: Upgrade Lead search
• Feature: Billing rate plans
• Feature: Reconfigure backup account plan within plan constraints
• Feature: Password policies - option to suggest or require a password change after a number of days
• Feature: Primary account allow using extra ticket statuses: Answered / Awaiting Customer / In Progress
• Feature: Option to change a ticket status immediately when adding a note
• Feature: Configure whether Auto-trials rules are enforced in foreground or background
• Feature: Assert that Remove User After and Suspend Trial settings are disabled when Auto Trials is in use
• Feature: Include module information on new account notification emails
• Feature: Maintenance task for repairing all adgroup associations
• Feature: Separate reseller permissions for erasing backup accounts and deleting customer records
• Feature: Allow clicking on email addresses mentioned within a ticket note body
• Feature: Allow selection and bringing up a customer dialog from the View Customers page
• Restrict Auto Trials limit to 5GB to match current Ahsay limits
• Improve page load performance of the View Customers page
• Non-primary ticket users always set a ticket to Open or Closed instead of other statuses
• Link pricing plans to new account plans
• Fix a cosmetic issue with misleading names of some event handlers
• Fix a cosmetic issue with short captions on the Search Backupjobs page
• Fix a cosmetic issue with inconsistent ticket status messages
• Fix a cosmetic issue with default ticket searches for non-primary users
• Fix an issue with creating new plans refreshing the page causing a new plan to be created
• Fix an issue with mail-to-ticket not always re-opening a ticket
• Fix an issue displaying the oldest instead of the newest installation summary on the View Customers page
• Fix an issue with inconsistent search behaviour of the Search Backupjobs page
• Fix an issue incorrectly allowing search accounts by lead category
• Fix an issue preventing use of lead export
• Fix an issue not correctly matching ticket reference numbers in receieved email communications

Week ending 2013-07-19

• Feature: Update price plan editor
• Feature: Customer enter their own password during account signup
• Feature: New backup account editor mode to reconfigure plan
• Feature: Multi-account editor
• Feature: Fast bulk suspend/enable accounts by search
• Feature: Option to display new account pricing during signup
• Feature: Allow concurrent pageloads in a single session
• Feature: Log operator IP addresses in audit notifications
• Feature: Administrators click through to operator detail pages
• Feature: Allow searching mail queue by mail has attachment
• Feature: Display attachment information for historical mail in the mail queue
• Improve performance of background systems by significantly simplifying logged information
• Improve performance of parallel API requests by avoiding a full response scan during prefilter
• Fix a cosmetic issue with default viewports on mobile devices
• Fix a cosmetic issue with incorrect header image being displayed when previewing a bulk mail message
• Fix a cosmetic issue with an invalid redirect error message when uploading a mailmerge template
• Fix a cosmetic issue with padding used on the dashboard view
• Fix a cosmetic issue with doubly-escaped characters on the Search Backupsets page
• Fix a cosmetic issue when erasing a single customer
• Fix a cosmetic issue preventing the bulk office editor dialog from closing correctly under certain circumstances
• Fix an issue not preserving attachments when re-sent from the mail queue
• Fix an issue that prevented large numbers of accounts being viewed on the Map and Earth dialogs
• Fix an issue allowing the same password when forced to change it
• Fix an issue accessing the reset-password view via an invalid state transition
• Fix an issue always adding In-file Delta, Shadow Copy, and Delta Merge modules to new account signups even if unchecked
• Fix an issue with server usernames not transparently upgrading to newer encryption format
• Fix an issue with non-idempotency of certain mail merge requests
• Fix an issue with reassigning adgroups
• Fix an issue with inconsistent application of permissions to certain administrator dialogs
• Fix an issue with inconsistent permissions around nested resellers

Week ending 2013-07-26

• (Custom Development)
• Feature: Support modules on billing rate plan editor
• Feature: Event handler to assign billing of account to expected value
• Feature: Event source when server health alerts are deferred
• Feature: Allow setting backup account editor to reconfigure-plan mode per-reseller
• Feature: Allow refresh-adgroups from bulk account editor
• Feature: Allow setting target User Home directory per-plan
• Feature: Allow select all-on-page/none/invert on Customer and Manage System Users pages
• Feature: Set reseller/billing-agent from bulk account editor
• Feature: Set max deltas to unlimited when enabling in-file-delta for the first time on the backupset editor
• Feature: Search system notifications by hour of day, day of week, actions occurring outside business hours
• Feature: Search tickets by has-attachment
• Feature: Search customers by bandwidth speed-limit
• Feature: Option to always show the last refresh time on a customer detail page
• Feature: Add confirmation dialog when removing form API keys
• Improve performance of loading system modules
• Refactor certain internal class structures
• Document lookup-table example on billing rate plans page
• Fix a cosmetic issue with inconsistent naming of certain related Event Sources
• Fix a cosmetic issue with the account plan dialog
• Fix a cosmetic issue with the System Behaviour page
• Fix a cosmetic issue with the mailmerge dropdown option on the Leads and Accounts pages
• Fix a cosmetic issue with overflowing text in ticket notes
• Fix a cosmetic issue with inconsistent inline vs dialog actions on the System Maintenance page
• Fix an issue not completely refreshing all AdGroups when using the System Maintenance task
• Fix an issue with using certain search terms in the dashboard while not logged in to the portal
• Fix an issue with price plans not respecting temporary quota changes
• Fix an issue with the file browser for backup servers older than version 6
• Fix an issue with internal redirection when multiple branding domains are in use

Week ending 2013-08-02

• (Custom Development)
• Feature: Update billing portal software
• Feature: Custom list of 'ignorable' backup errors
• Improve performance of loading historical day/week/month change information
• Internal process for demonstrating the portal using artificially generated data
• Internal process for demonstrating the backupset editor, backup reports, 'backup now', restore dialog, file browser
• Refactor certain background tasks
• Refactor storage/upload graph calculations
• Allow users with no permissions set to see basic quota, storage-size values
• Fix a cosmetic issue displaying 'monitor api' as checked even if no usernames are selected
• Fix a cosmetic issue with missing backup plan names on plan reconfigurator dialog
• Fix a cosmetic issue with CSS warnings on certain pages
• Fix a cosmetic issue with day/week/month changes all being identical on backup reports and in the customer portal
• Fix a cosmetic issue displaying absurd percentage changes for new accounts
• Fix a cosmetic issue with the progress bar when verifying server connectivity pre server sync
• Fix a cosmetic issue with editability of custom fields
• Fix a cosmetic issue with internal URL routing for backup job reports
• Fix a cosmetic issue with incorrect Hyper-V / VMWare column titles on the Customer List page
• Fix a cosmetic issue with ordering of items on backup job reports
• Fix a cosmetic issue with spurious space removal on backup job reports
• Fix a cosmetic issue with dialog location bars in certain versions of Internet Explorer
• Fix an issue with incorrect EOL characters preventing certain monitoring activities
• Fix an issue not clearing users from unknown servers when re-syncing data
• Fix an issue causing double-notes to be generated
• Fix an issue with double-escaping characters on backupset notes under certain situations
• Fix an issue preventing operators with no permission bits from editing a customer's details even if enabled for their reseller
• Fix an issue not preserving a customer's last known operating system when a missed backup occurs
• Fix a range of consistency issues between company and backupset notes

Week ending 2013-08-09

• Feature: New graph style
• Feature: Custom SMTP support
• Feature: Allow skipping ignorable errors in Event Log / searches, as part of Monitoring Priority configuration
• Feature: Sanity check server port in Connectivity Tester
• Feature: Support running MyClient on Debian Wheezy
• Increase storage duration for archived user profiles
• Replace QR-code engine to facilitate license compliance when distributing standalone MyClient installations
• Improve sync performance by reducing redundant work in main loop
• Improve sync performance for recent AhsayOBS versions by taking advantage of additional API response information
• Merge certain sync procedures to prevent rare cases that could result in stale data
• Suppress spurious 'No Backup Job on that day' errors for lightly-loaded backup servers
• Fix a cosmetic issue with misaligned text when displaying an error message in image graphs
• Fix a cosmetic issue with the default image used for installation summary logos on new installations
• Fix a cosmetic issue with rotated label axis titles on certain versions of Internet Explorer
• Fix a cosmetic issue with module images on the price plan page in certain versions of Firefox
• Fix a cosmetic issue with incorrect day/week/month change values being displayed
• Fix a cosmetic issue with loading animations on the Event Log page
• Fix a cosmetic issue with legacy page names on certain email alerts
• Fix a cosmetic issue with inconsistent result ordering for monitoring-priority-based backupset searches
• Fix a cosmetic issue with displaying an internal message when removing a backup server from MyClient
• Fix an issue not tracking status for backup jobs with significant consecutive incomplete statuses
• Fix an issue preventing re-sending items from the mail queue
• Fix an issue with white-screens when generating an installation summary
• Fix an issue with incorrect sort items being selected on the Watchlist page
• Fix an issue with no results appearing for certain sort options on the Watchlist page
• Fix an issue not correctly inferring MIME types for user-submitted content
• Fix an issue with inconsistent behaviour of certain types of API keys

Week ending 2013-08-16

• (Custom Development)
• Feature: Automatically manage server AdGroups based on MyClient reseller branding
• Feature: Click through to operator detail from admin notifications page
• Feature: Reseller permission option to prevent viewing any backup job status or history
• Feature: Allow adjusting quota colour thresholds
• Feature: Allow searching customers by company custom fields
• Feature: Increase number of company custom fields to 5
• Increase default text box size when adding a ticket note
• Refactor internal permission system
• Fix an issue not retrieving a backup job's operating system from an incomplete job report
• Fix an issue with the mail queue failing to process certain large HTML emails
• Fix an issue with the folder browser in certain situations of nested empty subfolders
• Fix an issue with the login process, restoring login failure messages and improving login speed
• Fix a cosmetic issue with incorrectly sized text boxes when creating a new note
• Fix a cosmetic issue with backup job statuses not changing after certain incomplete transitions
• Fix a cosmetic issue with retention values on the storage graph
• Fix a cosmetic issue with inline mail images
• Fix a cosmetic issue using primary branding instead of generic branding on multi-brandset installations
• Fix a cosmetic issue with graph hover tips obscuring graph navigation arrows

Week ending 2013-08-23

• (Custom Development)
• Feature: Event handler Custom Backup Report option to not send if no backupsets appear in result
• Feature: Option to prevent resellers from suspending/enabling their customers
• Feature: Allow customising warning thresholds for notes added to customer backup report emails
• Feature: Option to allow resellers to see server names
• Feature: Option to display customer's UserType on customer detail page
• Expand scope of reseller permission option to prevent viewing any backup job status or history
• Improvements to demonstration system
• Viewing account's User Home directory now requires Technical Manager permission
• Display progress bar when rebuilding AdGroups on the System Maintenance page
• Fix a performance issue with the default Search Backupjobs view
• Fix a performance issue early-aborting sync tasks on a certain type of resumable connection error
• Fix a performance issue with job sync on certain blacklisted AhsayOBS versions
• Fix an issue with incorrect Consecutive Error counts for certain backupsets
• Fix an issue retrieving User Home details
• Fix an issue when redirecting URLs for licensees with custom domain names
• Fix an issue sending mail containing invalid src or href tags
• Fix an issue logging in to the Customer Portal
• Fix a cosmetic issue with custom backup reports in event handlers not defaulting to the systemwide template
• Fix a cosmetic issue with axis labels and area colours on account storage and upload graphs
• Fix a cosmetic issue displaying a blank server name when refreshing a user whose server has been removed
• Fix a cosmetic issue missing suffix on installation summary quota area
• Fix a cosmetic issue with warnings around refreshing the adgroup banner for a reseller
• Fix a cosmetic issue with inconsistent password entry dialogs for System Maintenance tasks
• Fix a cosmetic issue with URLs displayed by worker dialogs
• Fix a cosmetic issue caused by updating customer UserType or Timezone in an event handler
• Fix a cosmetic issue with the start time displayed for Missed Backup jobs
• Fix a cosmetic issue not immediately updating customer's bandwidth on change

Week ending 2013-08-30

• Feature: WHMCS support (ongoing)
• Feature: Allow searching backupsets by customer bandwidth
• Feature: Allow searching tickets by number of update notes and number of attachments
• Feature: Maintenance worker task to repair consecutive error counts
• Documentation: Automatic Trial Conversion
• Adjust style for storage and upload graphs
• Adjust Maintenance page style
• Improve performance of sync tasks
• Improve performance of pages with multiple Thermometer bars
• Fix an issue with job ordering for both blacklisted and whitelisted AhsayOBS versions
• Fix an issue with the 'Account created in portal' event source not respecting the Plan filter
• Fix an issue with small backup servers that have only a few backup jobs per day
• Fix an issue not immediately logging out disabled operators
• Fix an issue not preserving SubAdmin relationships when backfilling historically incomplete backupjobs
• Fix an issue unable to save changes on the Manage System Behaviours page if modifying server details is disabled
• Fix a cosmetic issue with the hover notes on the View Leads page
• Fix a cosmetic issue when unable to retrieve AhsayOBS server version
• Fix a cosmetic issue when unable to determinine backup server for account
• Fix a cosmetic issue with the consecutive error count display in certain browsers

Week ending 2013-09-06

• Feature: MyClient builds dynamic custom backup clients
• Backupset editor no longer display trailing-slashes warning for root drive paths
• Fix an issue with duplicate backupsets appearing for certain customers with certain job histories
• Fix an issue with backup job ordering
• Fix an issue accomodating invalid responses from AhsayOBS servers
• Fix an issue with consecutive error counts for backup jobs reported out of order
• Fix an issue with backup job reporting for AhsayOBS servers with the 'yesterday missed' bug
• Fix an issue adding group policy backupsets to the Watchlist
• Fix an issue not immediately clearing deleted backupsets
• Fix an issue with duplicate backupsets appearing in custom backup reports for certain customers
• Fix a cosmetic issue using an incorrect timezone offset for installations using at least three different timezones
• Fix a cosmetic issue displaying incorrect results when searching customers by number of backupsets
• Fix a cosmetic issue with hiding backupsets on the Watchlist
• Fix a cosmetic issue with the layout of the System Maintenance page on certain interface templates

Week ending 2013-09-13

• Feature: Support embedding temporary credentials into backup client for zero-click client installation
• Feature: Upload Rate graphs
• Feature: Allow searching backup jobs by backup server
• Feature: Allow attaching download URL rule to 'any server' or autoclient
• Feature: View document storage size for current installation
• Feature: Unify numeric search queries, allow searching numeric fields by less-than
• Feature: Option to disable pruning deleted backupsets (mitigation for unsupported split-server user configuration)
• Enhancement: Significantly increase speed of Server Connectivity Tester for installations with many backup servers
• Enhancement: Allow setting RDR details on backup server (optional, used for zero-click client installations)
• Enhancement: Refactor custom search system to improve extensibility
• Enhancement: Improve server SSL compatibility by updating trusted CA certificates to latest Mozilla ca-bundle
• Enhancement: Update graph style for server latency graphs
• Documentation: Document PayPal payment process
• Documentation: Document troubleshooting steps for determining MyClient backup job statuses
• Fix a number of issues with inconsistent filtering of available search options
• Fix an issue with the backupset editor allowing filter types other than 'Ends With' for ACB backupsets
• Fix an issue with reported timezones for event-generated backup reports
• Fix an issue with server SSL verification for certain types of API requests
• Fix an issue with weak keys used in ID obfuscation
• Fix an issue with inconsistent treatment of download URLs
• Fix an issue with saving Mail Queue searches
• Fix an issue with decrypting large encrypted profile.sys / config.sys files
• Fix an issue with the option to require consecutive errors for server monitor email alerts
• Fix an issue with using a blank TCP port when configuring a backup server
• Fix an issue with saving the behaviour page if modifying server details is disabled for installation
• Fix an issue with not reporting on certain types of network communication errors
• Fix an issue with server latency graph and schedule distribution graphs with special characters in server names
• Fix an issue with server restrictions on the schedule distribution graphs page
• Fix a number of cosmetic issues with the Compact Grid backup report template
• Fix a cosmetic issue displaying full report for backup reports with no Info entries
• Fix a cosmetic issue not substituting invalid UTF-8 codepoints in user-generated text
• Fix a cosmetic issue with downloaded file names for MyClient-generated backup client installers
• Fix a cosmetic issue displaying MyClient interface timezone where backup server timezone was expected
• Fix a cosmetic issue with displaying server connectivity errors, and for errors with invalid SSL certificates
• Fix a cosmetic issue not applying local time formatting to the 'Last Success' column on a Backupset search
• Fix a cosmetic issue with the server status page if the server is uncontactable

Week ending 2013-09-20

• (Custom Development)
• Feature: Support file attachments on customers (includes Reseller Permissions and Events)
• Feature: Column selection for the View Customers and Search Backupsets pages
• Feature: Full search support on the Manage Servers and Browse Installation Summaries pages
• Feature: Backup job reports
• Feature: Allow searching customers by has temporary bandwidth/quota extension, has bandwidth schedule
• Feature: Allow searching backupsets by last job contained only ignorable errors
• Feature: Allow searching backupjobs by hours since last start, days/hours since last end
• Feature: Allow exporting report PDF from the Search Backupjobs page
• Feature: Event page support 'trigger now' for all time-based events
• Enhancement: Improve page layout of the Browse Installation Summaries page
• Improve page load performance by batching certain http requests
• Fix an issue with previewing a plan rate formula that involved a module calculation
• Fix an issue with re-using old usernames when creating an account via certain API methods
• Fix an issue with missed backup timestamps if the customer is in a different timezone to the backup server
• Fix a cosmetic issue with inconsistent display of Allow/Prevent on the Reseller Permissions page
• Fix a cosmetic issue with inconsistent display of search options / search links
• Fix a cosmetic issue with displaying negative file counts on the usage grid on a Customer Detail page
• Fix a cosmetic issue with ununified street/postal address naming
• Fix a cosmetic issue with clicking outside a dropdown menu to defocus it
• Fix a cosmetic issue with overcommitted user home display on the Server Status page
• Fix a cosmetic issue with displaying failure periods on the Latency Monitor graphs
• Fix a minor security issue trusting operator-controlled input in certain situations

Week ending 2013-09-27

• (Custom Development)
• Remove legacy ignore system - backupsets with no schedule set and last-status missed now appear on the Event Log
• Feature: File Validation Check
• Feature: Search Backupsets / Backupjobs by operating system
• Feature: Event handler to initiate backup job
• Feature: Display RSS feed on homepage and login page
• Feature: Option to restrict characters used for new backup account usernames
• Feature: Reseller permission option to hide compressed storage values on Customer/Backupset search
• Feature: Show reseller contact details on the company information tooltip on the Event Log page
• Enhancement: Downgrade email report colour from green to grey if a backup was successful but an alert is present
• Fix an issue with removing deselected backup sources on 6.13 backup servers
• Fix an issue with rebuilding consecutive counts and current statuses for certain backupsets
• Fix an issue with inconsistent restrictions on username, server name, and other field lengths
• Fix an issue with using an immediate-triggered event with certain provided data sources
• Fix an issue with the restore dialog if no first backupset could be retrieved from the backup server
• Fix an issue with the lead import page
• Fix a cosmetic issue with the company information tooltip on the Event Log page
• Fix a cosmetic issue not displaying always-on columns as permanently checked in column selection menu
• Fix a cosmetic issue with sort order for notes and mail queue
• Fix a cosmetic issue with the Search Backupsets page for certain unprivileged users
• Fix a cosmetic issue with the classic/single-quota backup report template

Week ending 2013-10-04

• Feature: RDR Monitor
• Feature: Assign/remove modules in bulk from the View Customers page
• Feature: Search on Manage System Users page
• Feature: Search offices by has accounts on backup server, has operator with email address
• Feature: Support customer upgrades/downgrades from within WHMCS
• Feature: Bulk email reseller staff from the Manage System Users page
• Feature: Allow displaying Reseller on the Search Backupsets page
• Enhancement: Improve error messages displayed for File Validation Check dialog
• Enhancement: Improve table generation performance by repairing a cache miss
• Enhancement: Update support portal software
• Documentation: Improve documentation for Customer Portal, custom domains, embedding MyClient, SSL certificate process
• Fix an issue with missing data fields for CSRs generated on myclientglobal.com website
• Fix an issue with certain backupset sequences resulting in an incorrect skip count
• Fix an issue with mixed active content blocking when using HTTP download URLs in an HTTPS customer portal iframe
• Fix an issue with searching on the Tickets page
• Fix an issue with using certain search terms in a Dashboard
• Fix an issue with watchlist sort order and changed event handler sequence order
• Fix a cosmetic issue with the API User Monitor
• Fix a cosmetic issue with displayed page counts on the Manage System Users page
• Fix a cosmetic issue with sort order for the Manage Download URLs page
• Fix a cosmetic issue with the Customer Portal when embedded at lower widths
• Fix a cosmetic issue with the File Validation Check dialog
• Fix a cosmetic issue with selecting multiple servers on the Bulk Mailer preview page

Week ending 2013-10-11

• Feature: Option to remove installer details from installation summaries
• Feature: Option to send installation summary directly to customer following creation
• Feature: Include total uncompressed storage on reseller statistics frame
• Feature: Allow searching system offices by has at least one account in quota range
• Enhancement: Improve performance of queries on the View Accounts page
• Enhancement: Improve performance of queries on the Manage System Users page
• Enhancement: Primary system operators can submit installation summary on behalf of reseller operator
• Enhancement: Hide schedule section from installation summary if computer name is not present and was not immediately removed
• Enhancement: Improve installation summary consistency, cosmetic improve download URLs
• Enhancement: Hide Login link on Manage Servers page for servers with no supplied credentials
• Enhancement: Refactor mail queue storage system to support increased historical mail storage duration
• Enhancement: Refactor installation summary feature, improve PDF download URLs
• Increase OS X version requirement string to OS X 10.5 as per current Ahsay SCL (KB #2323)
• Fix an issue using MyClient under certain older versions of Internet Explorer
• Fix an issue with searching customers by uncompressed storage size and uncompressed data size
• Fix an issue with autoclients failing to download embedded client configuration in one-click mode
• Fix an issue with autoclients under RDR
• Fix an issue with the Test Connections feature
• Fix an issue not automatically retrieving uncompressed storage or user home information under certain specific circumstances
• Fix an issue with inconsistent API error handling in certain specific circumstances
• Fix an issue not upgrading autoclient netinstall downloads to one-click installers in the customer portal
• Fix an issue not including SUCCESS in subject line for successful customers where one backup is currently running
• Fix an issue with cached installation summary authentication
• Fix an issue not correctly calculating module costs into price plans in certain situations
• Fix an issue with dialog tasks on the System Maintenance page that require password entry
• Fix an issue allowing access to 7-day report for resellers who are prevented viewing backup job statuses
• Fix a cosmetic issue with change values for accounts that have existed for less than the change period
• Fix a cosmetic issue with missing arrows and quota bar indicator embedded email images
• Fix a cosmetic issue with the installation summary generation page
• Fix a number of cosmetic issues with installation summary documents
• Fix a cosmetic issue with WHMCS module download page
• Fix a cosmetic issue with syncing company names between WHMCS and MyClient
• Fix a cosmetic issue with alert messages when removing a backup account via WHMCS
• Fix a cosmetic issue with page titles on Dashboards

Week ending 2013-10-18

• Feature: Public demonstration environment
• Enhancement: Reseller permission select URL instead of brandset
• Enhancement: Improve routing infrastructure for URLs and brandsets
• Enhancement: Improve performance of certain watchlist-related actions
• Enhancement: Improve inline documentation around Customer Portal options
• Enhancement: Update support portal software
• Regroup options on Manage System Settings page
• Fix an issue when creating a new backup account when the reseller and plan's server selections are incompatible
• Fix an issue with server selection conflict resolution in conjunction with automatic server selection
• Fix an issue when a brandset is applied to multiple URLs
• Fix an issue with autoclient 'File Open Error' the first time the backup software is installed on a computer
• Fix an issue when using the bulk mailer with a large number of customers
• Fix an issue with the Compact Grid email template using incorrect report URLs
• Fix an issue with URL routing for installations with multiple combinations of SSL support and brandsets
• Fix a cosmetic issue with the Manage System Branding page not clearly indicating what is systemwide vs per-brandset
• Fix a cosmetic issue with invalid server-supplied backup job statuses
• Fix a cosmetic issue with formatting backupset names for unknown and partially-created accounts
• Fix a cosmetic issue with server names in the bulk mailer
• Fix a cosmetic issue with images in preview mail reports
• Fix a cosmetic issue with missing VMWare logo on the Custom Modules page

Week ending 2013-10-25

• Feature: Allow reseller logo images on Installation Summaries
• Feature: View aggregate statistics of search from the View Customers page
• Feature: Send bulkmail from timeframe lookup
• Feature: Allow searching customers by account registration date and days since account registration
• Feature: Allow searching customers by day/week/month usage change percentage
• Feature: Allow unlocking locked accounts
• Feature: Enhance column availability on the View Customers page
• Feature: Realtime sync option for locally hosted installations
• Feature: Event handler to send result of View Customers search as a report
• Feature: Allow restricting Backupjob Completed With Change Over Amount event by reseller
• Feature: Allow viewing server name column, file count columns, average data filesize columns on the View Customers page
• Feature: Allow reset column selection to default
• Feature: Option to restrict automatic AdGroup management from a single server
• Security: Prevent manipulating session cookies from any potential javascript-based attack
• Enhancement: Worker dialogs use fast server connectivity tester
• Enhancement: Update support and billing portal software
• Enhancement: Use AhsayOBS's own registration date on the View Customers page
• Enhancement: Separate bulkmail-templates editor from other system text and custom page editor
• Enhancement: Update the New Account Plans and the Account page to use the new tabbed style
• Enhancement: Improve error messages for certain network errors
• Fix an issue with allowing ACB accounts to create multiple Filters, potentially causing profile corruption
• Fix an issue with the automatic AdGroup manager
• Fix an issue with a range of URL handlers having non-idempotent consequences
• Fix an issue with searching for user suspended status if automatic trial conversion is disabled
• Fix an issue with changing plans and suspending accounts via the support portal
• Fix an issue with automatic registration domain checking incorrectly using case sensitive search
• Fix an issue with inconsistent treatment of the Ping Monitor
• Fix an issue with searching for negative percentage values on the View Customers page
• Fix an issue with adding additional people to a company record
• Fix a cosmetic issue with no tab selected after uploading an image on the Manage Branding page
• Fix a cosmetic issue with unclear inline documentation on the Account page
• Fix a cosmetic issue with switching between multiple brandsets when sending backup job reports via event handlers
• Fix a cosmetic issue with large images on the Reseller tab
• Fix a cosmetic issue with the View Customers page when displaying zero values

Week ending 2013-11-01

• (Custom Development)
• Feature: Event source for user trial status changed on backup server
• Feature: Search reseller offices by plan group and permission group
• Feature: Allow resellers to set file password for existing accounts
• Feature: Allow CC customer directly from new ticket created on customer detail page
• Feature: Allow renaming plan groups
• Enhancement: Indicate user trial/paid status on deleted user billing alert email
• Enhancement: Allow separate ACB and OBM module handling
• Enhancement: Display necessary IP for whitelisting on the Manage Servers page
• Enhancement: Display operating system logo on manage download URLs page
• Enhancement: Move new ticket creation from customer detail page to popup dialog
• Fix an issue with inconsistent module handling
• Fix an issue with searching backupsets or backupjobs by backupset type
• Fix an issue with using reseller restrictions on the permanent quota change detected on backup server event
• Fix an issue with sending large emails
• Fix an issue with timezone offsets when the watchlist or event log reports are set to a single-customer template
• Fix an issue creating accounts when no backup servers are available
• Fix an issue creating accounts when certain incompatible combinations of backup and plan settings are used
• Fix an issue with 'Invalid reseller URL' error messages on new installations when using the Manage System Behaviour page
• Fix an issue with using the Reconfigurator-mode to change backup account modules
• Fix an issue not preventing doubly-submitting the new account form
• Fix a cosmetic issue with module images when signing up new accounts
• Fix a cosmetic issue not correctly emphasising mitigation when server communication fails by web.xml IP filter
• Fix a cosmetic issue with incorrect redirection on certain invalid requests
• Fix a cosmetic issue with certain invalid backup job statuses reported by the backup server
• Fix a cosmetic issue not automatically focusing password entry fields on the reconfigurator and the delete customer dialog

Week ending 2013-11-08

• Feature: All Customers email report, for reseller operators (alongside Event Log and Watchlist email reports)
• Feature: Graphical backupset query interface page
• Feature: Reseller operators allow overriding reseller's daily email report style on a per-operator basis
• Feature: New option for more conventional Excel-style formula syntax when writing a price plan formula
• Feature: Allow selecting ALL/NONE adgroups in all cases
• Feature: Allow setting a specific adgroup from the bulk customer editor
• Feature: Allow renaming billing types and reseller permission sets
• Feature: Event source for customer renamed
• Feature: Display plan names when hovering over plan group plan count
• Feature: Pass through specific usernames, backupsets, backupjobs to the Event Handler API
• Feature: Send password reset email directly from operator dialog on the Manage System Users page
• Enhancement: Prevent deleting saved searches if they are used for an event handler or dashboard
• Enhancement: Update backupset history chart
• Enhancement: Reseller permission sets confirm deletion, sort alphabetically
• Fix an issue with inconsistent division by zero behaviour in price plan formulas
• Fix an issue with price plan formulas in certain versions of Internet Explorer
• Fix an issue with modules on the backup account reconfigurator
• Fix an issue with 'Unknown URL for reseller' errors when creating additional reseller permission sets
• Fix an issue with inconsistent URL handling
• Fix an issue with processing dependent modules in the automatic module allocation optimiser
• Fix an issue with map marker images on Google Maps and Google Earth views
• Fix an issue with resepcting option for displaying nested reseller customers on reseller daily email reports
• Fix a cosmetic issue with hover display plan names on the backup account reconfigurator
• Fix a cosmetic issue with web interface shuddering when page height changes, by forcing scrollbar on
• Fix a cosmetic issue with blank quota bars appearing in certain email reports
• Fix a cosmetic issue with invoice support
• Fix a cosmetic issue with plan group link numbering if plans were deleted while still in use

Week ending 2013-11-15

• (Custom Development)
• Feature: Support Twilio as SMS gateway
• Feature: Allow searching servers by hostname, default reseller, server options, sync options, monitor options
• Feature: Group server monitor email/sms alerts if multiple server monitor alerts fail near the same time
• Feature: Event source for RDR monitor failure
• Enhancement: Add warning message to time-based event sources on the Manage Event Handlers page
• Enhancement: Display warning symbol when the API or RDR monitors are incorrectly configured
• Enhancement: Remove old 'reassign customers to resellers' page, replaced by select multiple and 'edit' on the View Customers page
• Documentation: Bannersync - Automatic AdGroup management
• Documentation: Server Health Monitor
• Documentation: Configuring SMS support
• Documentation: Troubleshooting backup job status display
• Allow invalid certificates for the RDR monitor
• Fix an issue enabling RDR montior for servers where RDR is not in use
• Fix an issue accessing installation summary PDFs for certain customers
• Fix a cosmetic issue with the support and billing portal
• Fix a cosmetic issue with the Manage Servers page

Week ending 2013-11-22

• (Custom Development)
• Website: New demo video, homepage layout, public demo installation
• Feature: Apply Permission Groups to Primary office, allowing customising staff experience
• Feature: Allow separately enabling the reconfigurator and classic plan editor
• Feature: Allow selecting the default URL used in all background notifications
• Add more inline documentation to the Manage System Behaviour page
• Fix two issues with the new-syntax price plan editor
• Fix a cosmetic issue not applying the 'view server names' permission to the erase backup account dialog
• Fix a cosmetic issue with the Permission Groups management interface

Week ending 2013-11-29

• (Custom Development)
• Feature: Increase sensitivity of sync failure alerts
• Feature: Aggregate multiple sync failure alerts into a single email
• Feature: Send Now button on customer email report preview
• Feature: Increase mail queue retention period
• Feature: Improve tools for bulk management of software download URLs
• Feature: Search offices by office visible to
• Feature: Allow renaming price plan formula
• Feature: When adding a new server, option whether or not to automatically register download URLs
• Fix an issue preventing removing the last user from a backup server
• Fix an issue searching for resellers with duplicate names
• Fix an issue with inconsistent handling of the reseller available servers list
• Fix an issue with an edge case in the relation between reseller servers and new account plan servers
• Fix an issue with browsers using cached javascript resources
• Fix an issue with being alerted for timeout errors in child sync routines
• Fix a cosmetic issue using inconsistent help text on sync alert emails, improve help text for certain errors
• Fix a cosmetic issue preventing RDR settings from appearing
• Fix a cosmetic issue with dialog panes on the Manage Servers page
• Fix a cosmetic issue with cluttered and unclear options on a reseller dialog
• Cosmetic change style of download software links

Week ending 2013-12-06

• Feature: Option to automatically reassign adgroups when moving a customer between resellers
• Feature: Option to automatically generate adgroups on the backup servers
• Feature: Option to exclude reseller from having automatic adgroup created
• Feature: New account plans allow setting 'any quota'
• Feature: Bulk reseller editor allow specifying adgroup behaviour setting
• Feature: Hover mouse to see exact time on the Server Latency graphs
• Feature: Option to allow customers to change their contact details from the Customer Portal
• Feature: Autoclients support multiple base URLs
• Feature: Autoclients option to hide OBM/ACB options in web-based installer, option to launch after installation
• Feature: Windows Software Rebrander no longer requires restarting explorer.exe
• Feature: Automatically generate autoclient profile, branding, and all necessary software images for a single reseller
• Feature: Add diagnostic information to sync error alert email when recieving 'null' during a user lookup
• Feature: Option to allow invalid SSL certificates on RDR servers
• Enhancement: New searches now preserve any custom column selection
• Enhancement: Display customer statistics on the Manage Servers page
• Enhancement: Automatic adgroup creation now impacts only the minimum number of servers
• Enhancement: Improve performance of sorting rows in backup job reports
• Remove the partial ability to have a backup server attached to MyClient but not syncing
• Fix an issue with typing into a date field
• Fix an issue downloading customised icon and EULA documents from an Autoclient configuration page
• Fix an issue preventing sorting the 'Moved Files' column in a backup job report
• Fix a cosmetic issue displaying modules at the new account confirmation step if they were hidden during account creation
• Fix a cosmetic issue using special characters when adding multiple People to a customer
• Fix a cosmetic issue with option arrangement on the Manage System Behaviour page
• Fix a cosmetic issue displaying automatically generated adgroups in the Adgroup list
• Fix a cosmetic issue with unclear wording on the Permission Groups page
• Fix a cosmetic issue with inconsistent layout of several dialog panes
• Fix a cosmetic issue with minimum height of horizontal tab panes
• Fix a number of cosmetic issues with the Reseller dialog

Week ending 2013-12-13

• (Custom Development)
• Feature: Support reconstructing Profile.xml from Profile.sys in configuration file decoder
• Feature: Support viewing and modifying windows network passwords in backupset editor
• Feature: Aggregate customer search page supporting heterogenous services
• Feature: Norwegian translation (thank you!)
• Feature: Primary operators do not see all plans on reconfigurator by default
• Enhancement: Cosmetic improve the Server Connectivity Tester dialog, sort failures first then alphabetically
• Fix an issue with incorrect upload size for backupsets that were first detected by the refresh button
• Fix an issue with erasing unused adgroup images from backup servers
• Fix an issue with event history in the public demonstration site
• Fix an issue with incorrect plan availability on the reconfigurator page
• Fix an issue with the reconfigurator incorrectly preventing modifying module count for always-on modules
• Fix an issue with inconsistent treatment of search panes on certain pages
• Fix a cosmetic issue with no progress bar displayed while regenerating AdGroups on backup servers
• Fix a cosmetic issue with horizontal judder on search pages with unfold panes
• Fix a cosmetic issue with confusing option layout for automatically creating AdGroups
• Fix a cosmetic issue with the Removed Users alert email

Week ending 2013-12-20

• (Custom Development)
• Notes prevent reown on null edit

Week ending 2013-12-27

• (no changes)

Week ending 2014-01-03

• (no changes)

Week ending 2014-01-10

• Enhancement: Automatically hide notes if more than 40 notes are in default-visible state on a customer or backupset
• Fix some of the issues that arise when using the same account username across multiple servers or subadmins
• Fix an issue displaying old backupset selection on the monitoring priority dialog if accessed in a certain order
• Fix a cosmetic issue when one customer has multiple backup accounts
• Fix a cosmetic issue with the warning message displayed when deleting a reseller with active billing relationships

Week ending 2014-01-17

• (Custom Development)
• Feature: Dedicated support for AhsayRDR, check whether user is currently logging in to AhsayRDR
• Feature: Find all users not currently logging in to AhsayRDR
• Feature: Use your MyClient installation as a CNAM caller ID source
• Enhancement: Catch and send email alerts for more classes of API error
• Enhancement: Remove legacy operating system report - replaced by Search Backupsets integration and a separate OS sync dialog
• Enhancement: Improvements to the public demonstration installation
• Enhancement: Update MyClientGlobal.com website with new video tour, homepage, support pages
• Fix some of the issues that arise when using the same account username across multiple servers or subadmins
• Fix an issue not preserving RDR sync error messages into the System Notifications log
• Fix an issue when merging multiple accounts
• Fix an issue that might prevent use of the Restore dialog
• Fix a cosmetic issue with the number of customers on the Watchlist
• Fix a cosmetic issue with the order of customers on the Dashboard
• Fix a cosmetic issue that could cause thermometer bars to not appear
• Fix a cosmetic issue that could cause duplicate backupsets to appear
• Fix a cosmetic issue with the compact grid template

Week ending 2014-01-24

• Feature: Free SetHost.exe to remotely change the backup server a customer connects to
• Feature: Save common filter patterns for the backupset editor
• Feature: Include OBM/ACB counts on reseller export spreadsheet
• Feature: Add reseller name macro option to new account welcome email subject
• Documentation: SetHost.exe, Configuration File Decoder
• Enhancement: Smooth background sync queue to avoid impacting interactive web server performance
• Enhancement: Improve performance of loading history thermometers for licensees with large number of customers
• Enhancement: Improve performance of generating watchlist / event log emails
• Fix an issue with servers using only numeric names
• Fix an issue that could cause PGP email encryption to fail
• Fix an issue with reseller details on new account welcome emails
• Fix an issue with new account welcome emails not respecting reseller return address setting
• Fix an issue with repeatedly deleting and recreating an account
• Fix a cosmetic issue with backupsets with long unbroken names
• Fix a cosmetic issue with table layouts
• Fix a cosmetic issue not displaying certain backupsets for customers with duplicate usernames
• Fix a potential security issue processing input from a malicious AhsayOBS server

Week ending 2014-01-31

• Update website, new MyClient Dedicated plan
• Feature: Allow downloading mail from the Mail Queue as .eml files
• Feature: One-click login to AhsayRDR servers (including event source and audit log)
• Feature: Option to decrease request parallelism to support weak or high-latency AhsayOBS servers
• Enhancement: Improve performance of certain API requests
• Enhancement: Add explanation tooltip for (U) text on View Customers page
• Fix a number of issues handling customers who have duplicate usernames across servers
• Fix an issue loading sync dialog windows
• Fix an issue not clearing removed accounts from removed servers readded with the same server name
• Fix an issue resolving relative timezones for customers with missed backups who have duplicate usernames across servers
• Fix an issue with the import resellers option not rebuilding parent/child relationship caches
• Fix an issue with the Customers Missing Installation Summaries search for reseller operators
• Fix an issue not reporting issues presented by the Module Optimiser if it was set to run in the background
• Fix an issue with the Search And Replace Backupsets page
• Fix an issue with supporting multiple dashboard layout templates
• Fix a cosmetic issue displaying duplicate backupsets for customers with duplicate usernames across servers
• Fix a cosmetic issue with system operator dropdown options
• Fix a cosmetic issue with the homepage under certain layout templates

Week ending 2014-02-07

• Feature: MyClient has signed the web restore applet to solve the current Java 7 Update 51 issue - learn more at http://www.myclientglobal.com/java_restore_applet/
• Feature: Support using the Restore applet on old 5.2 servers
• Feature: Allow toggling the Quota column on the Search Backupsets page
• Feature: Add warning on the Manage Servers page if server version is known to have bad restore applet
• Enhancement: Support workaround for OBS servers where a certain error preventing normal backupjob sync
• Enhancement: Improve background task queueing system
• Enhancement: Improve load performance of homepage
• Fix an issue with insufficient permission to resolve company names while submitting tickets from the Customer Portal
• Fix an issue not using the correct time offset on the mini watchlist view on the Homepage and Event Log pages
• Fix an issue with certain last backup job size caches being clamped to 2 GB
• Fix an issue that could cause PGP email encryption to fail
• Fix an issue clearing users not present on the backup server
• Fix an issue incompletely clearing local caches when a user is explicitly removed
• Fix a cosmetic issue with fatal error messages in cascaded sections causing broken layout
• Fix a cosmetic issue with stuttering animations on the Customer Detail page
• Fix a cosmetic issue with defaulting new MyClient installations to the 'Display ACB instead of quota' setting

Week ending 2014-02-14

• Feature: MyClient can sign OS X installers to support Gatekeeper - learn more at http://www.myclientglobal.com/osx_gatekeeper/
• Feature: Backupset Shelf - copy and paste backupset settings between accounts
• Feature: Option to allow resellers to create sub-resellers and manage their reseller branding
• Feature: Monitoring priorities support Unchanged As Failure
• Feature: Allow updating saved search (save a new search with identical name)
• Feature: Allow adding menu items per-reseller
• Feature: Search customers by quota used percentage
• Feature: Add relative-change support to event handler for permanent quota change
• Feature: Option to require an operator to change their password on first login
• Feature: Option for stricter interpretation of Monitoring Priority rules
• Documentation: MyClient Resellers and AhsayOBS Subadmins
• Documentation: MyClient Enterprise billing features
• Documentation: Event handler example page
• Fix an issue with rebranding ACB software when both OBM and ACB are installed
• Fix an issue with loading the Server Status dialog
• Fix an issue with certain fallback sync methods on certain specific server versions
• Fix an issue with searching customers by day/week/month percentage changes
• Fix an issue with not enforcing PRG routine in certain failure cases, causing nonidempotent page loads
• Fix a cosmetic issue with the Monitoring Priorities and Manage Custom Menu Items pages
• Fix a cosmetic issue with the default Event Log view not sorting by only-visible maximum consecutive errors
• Fix a cosmetic issue with input prompts within a popup dialog
• Fix a cosmetic issue with the Installation Summaries search page if no summaries have been submitted
• Fix a cosmetic issue with click handlers on the Installation Summaries search table
• Fix a security issue that could allow cross-reseller reseller name disclosure by using a crafted URL parameter

Week ending 2014-02-21

• Feature: Automatically generate branded software installers now supports OS X
• Fix an issue that could prevent new MyClient installations from being created immediately
• Fix an issue linking through to backupsets from the tickets and Search Backupsets pages
• Fix an issue with supplied iframe template code under certain older web browsers
• Fix a number of issues affecting server versions prior to 5.2.5.0
• Fix a cosmetic issue that could cause unnecessary URL parameters
• Fix a cosmetic issue with certain pages missing specific page titles

Week ending 2014-02-28

• Feature: Custom billing properties
• Feature: New calendar-style backupjob report template
• Feature: New backupsets prompt for backupset type, encryption settings
• Feature: Backupset Editor allow setting encryption key
• Feature: Backupset Editor allow modifying connection settings for Oracle/MySQL/Lotus/MS SQL/VMWare backupsets
• Feature: Add reseller filter to the 'Backup account created' event source
• Feature: Search customers, backupsets pages by billing properties
• Feature: Search customers page by customer tag, by backup report recipient
• Enhancement: Customer detail dialog commits tag when tag field loses focus
• Enhancement: Convert 'Payment Terms', 'Credit Hold', 'Requires Invoice', 'Billed On' billing fields to customizable properties
• Enhancement: Improve naming consistency of event handlers, billing fields, and backupset types in search panes
• Enhancement: Upgrade the Billing Properties page
• Enhancement: Upgrade the Manage Mailmerge Templates page
• Enhancement: Upgrade the State/Province Options page
• Enhancement: Persistent image link to backupset editor on customer detail page
• Enhancement: Option to disable ticket system
• Fix an issue with MyClient Sethost loading certain configuration files (update 1.3)
• Fix an issue that could prevent managing newly created MyClient installations
• Fix an issue that could cause historical backup reports not to be refreshed
• Fix an issue managing historical data when removing backup accounts
• Fix a cosmetic issue with inconsistent layouts on the Manage Reseller API Keys page and the Manage Custom Modules page
• Fix a cosmetic issue with long user home directories on the Customer Detail page
• Fix a cosmetic issue with warning notes on event sources
• Fix a cosmetic issue with element layout in the Backupset Editor in certain edge cases
• Fix a cosmetic issue with Exchange Database Availability Group in the Backupset Editor
• Fix a cosmetic issue with inconsistent PDF icons
• Performance: Improve page load performance of the Manage Event Handlers page
• Performance: Improve search performance for queries involving tags
• Performance: Replace task queueing system to reduce contention within certain systems

Week ending 2014-03-07

• Feature: New Quota Bar style (Default + uncompressed-bar)
• Feature: Option to prevent resellers exceeding soft quota from creating new accounts
• Feature: Once-only billing items
• Feature: Search backupsets by reseller watchlist
• Feature: Search RDR servers, search servers by RDR, transport
• Feature: Report to find all customers requiring File Validation Check (has limitations for large licensees)
• Feature: Search customers by account size discrepancy
• Enhancement: Use proper columns for 5.2 servers not correctly supporting per-backupset sizes
• Enhancement: Alert administrative contact on SMTP failure using builtin mailer
• Enhancement: Apply search system to more views, improve search system, improve Quick Search system
• Fix an issue with unencrypted SMTP mailer
• Fix an issue loading the restore applet on 5.5 servers prior to 5.5.3.0
• Fix an issue loading the restore applet on certain combinations of server-version and restore-applet-version
• Fix an issue not displaying excluded paths for non-FILE-type backupsets in the backupset editor
• Fix an issue with custom menu items set to always-display
• Fix an issue with the Invoice Report
• Fix a cosmetic issue with day/week/month statistics on reseller reports (Event Log, Watchlist, All Customers)
• Fix a cosmetic issue with deleting a reseller who is the billing agent for active customers
• Fix a cosmetic issue with billing properties display and management
• Fix a cosmetic issue with loading saved searches
• Fix a cosmetic issue with delete icons on saved searches

Week ending 2014-03-14

• Documentation: Reseller Soft Quota
• Documentation: Troubleshooting Alert Emails
• Documentation: MyClient Resellers vs AhsayOBS SubAdmins
• Documentation: Using the Event Log effectively
• Documentation: Monitoring Priorities
• Documentation: Updates to 'Troubleshooting Backupjob Statuses', 'Backup Reports', and 'Event Handler Examples' pages
• Feature: Translations - Hebrew translation
• Feature: Translations - Updated Spanish translation
• Feature: Add 'advanced' link to connect Event Log to custom search
• Feature: Always show monitoring priority in job status displays
• Feature: Event handler to send ticket report
• Feature: Load some common backupset filters onto the Saved Filter Patterns page
• Feature: New Tag Management page
• Feature: New maintenance task to check for SubAdmin Sync rule errors
• Feature: Option to restrict maximum length of temporary rollback
• Feature: Option to prevent resellers from using quota increases or new accounts to exceed their allocation-based soft quota
• Feature: Prompt for custom fields during new account signup
• Feature: Search Manage System Users via SubAdmin Sync rules
• Feature: Search new account plans, find all plans in plan group
• Feature: Search for tickets visible/not visible to any member of a specific office
• Enhancement: Update Java Restore Applet warnings to mention the release of 6.17.0.0
• Enhancement: Reduce connection timeout interval
• Enhancement: Mail preview open all links in new window
• Enhancement: Set default installation date of Installation Summaries to the creation date of oldest backupset if one exists
• Enhancement: Alert and drop credentials when POP3 ticket retrieval fails
• Enhancement: Security enhancement for blink-based browsers (Google Chrome, Opera, Chromium)
• Fix an issue not being able to click through to backup reports when previewing a report on the Mail Queue
• Fix an issue that could occur with loading backupjobs on 5.2 servers prior to 5.2.5.0
• Fix an issue with potential race condition causing early abort for parallel requests inflight
• Fix an issue with inconsistent permissions required for custom plan management
• Fix an issue with SubAdmin sync rules when the backup server has been removed
• Fix a cosmetic issue with tooltips on the System Maintenance page
• Fix a cosmetic issue with item ordering on the Backup Account Schedules tab
• Fix a performance issue with new account plans for licensees with a large number of resellers
• Cosmetic enhancements, corrections, and mobile view for MyClientGlobal.com website
• Cosmetic unify support and billing portal with MyClientGlobal.com website

Week ending 2014-03-21

• (Custom Development)
• Documentation: New Account Plans
• Feature: Search download URLs
• Feature: Search plans by base product
• Feature: Search resellers by branding options (mail logo allowed, installation summary logo allowed, custom reply address present)
• Support portal: Fix an issue with missing attachments
• Support portal: Fix an issue with resetting passwords
• Mitigate an issue potentially causing blank page load under certain conditions
• Fix an issue clearing job statuses when certain incorrect information was supplied from the AhsayOBS server
• Fix an issue not processing certain specific private event handlers

Week ending 2014-03-28

• (Custom Development)
• Feature: Search resellers by parent office
• Feature: Preview operator watchlist / event log / all-customers email reports
• Documentation: Moving accounts between AhsayOBS servers
• Documentation: Security Features
• Enhancement: Restore password section in original position of Operator dialog
• Enhancement: Better error message when using https connector to an http-only server
• Enhancement: Add warning to 'Start backup job' event regarding limitations on database-type backupsets
• Enhancement: Cosmetic update list of supported VMWare backupset types to match 6.17
• Enhancement: Cosmetic upgrade for the File Browser
• Enhancement: Cosmetic upgrade for the Contacts table in a customer dialog
• Only send quota change email to operator making change if operator is primary
• Fix an issue preventing using the File Browser on certain backupsets
• Fix an issue with the File Browser on accounts with duplicate usernames
• Fix an issue using the File Browser on Hyper-V and VMWare ESX backupsets
• Fix an issue with spurious backupjob-completed events for AhsayOBS servers supplying incorrect information
• Fix an issue with the Advanced Event Log with duplicate usernames
• Fix an issue with available network protocols
• Fix an issue with single-use code expiry
• Fix a cosmetic issue preventing the 'not logged in' error message from appearing on the Quick Search
• Fix a cosmetic issue with wording the System Default Send Daily Backup Reports option
• Fix a cosmetic issue with propagating the system brand name in certain emails
• Fix a cosmetic issue with creating a new operator
• Fix a cosmetic issue with RDR connectivity error logs
• Fix a cosmetic issue with sorting operators for non-primary resellers with subresellers on the Advanced Event Log page

Week ending 2014-04-04

• (Custom Development)
• Feature: Clone permission group
• Feature: Event source for new ticket raised in Portal or Customer Portal
• Feature: Allow preventing 'raise tickets to' dialog for reseller tickets
• Feature: Allow searching backupsets by Computer Name, add check to 'Backupsets With No Schedule'
• Feature: Option for operators to toggle receiving email alerts of their own quota changes
• Feature: Set subreseller permission group, maximum temporary quota days per permission group
• Feature: Allow macro fields on email templates specific to primary office
• Feature: Allow removing remaining columns from View Customers and Search Backupsets pages
• Feature: Ticket response emails fall back to reseller return address instead of system return address
• Documentation: Event handler examples page automatically raise tickets
• Enhancement: Cosmetic enhance the My Account page
• Enhancement: Cosmetic enhance the System Settings control panel page
• Enhancement: Cosmetic enhance the Price Plans page
• Enhancement: Remove the 'default server' setting for resellers
• Enhancement: Improve performance of pruning deleted backupsets, increase frequency
• Enhancement: Move 'Permission Groups' to separate page
• Enhancement: Don't restrict subject line length in ticket alert emails
• Fix an issue resetting passwords on support site
• Fix an issue searching the Manage System Users page for Primary permission group
• Fix an issue adding a reseller office to a ticket if the reseller office has no operator staff
• Fix an issue causing spurious connection failures where DNS name lookups time out
• Fix an issue that could cause jobs with missed backup -status to not appear
• Fix an issue matching irregular AhsayOBS version numbers (5.5.5.5-4)
• Fix a cosmetic issue with missing aggregate Usage footer on the View Customers page
• Fix a number of cosmetic issues with inconsistent branding elements in non-report emails to staff operators
• Fix a cosmetic issue with option wording on the Manage System Behaviour page

Week ending 2014-04-11

• (Custom Development)
• Feature: Per-backupset backup report recipients
• Video: MyClient Overview Webinar
• Enhancement: Group deleted accounts on server emails
• Enhancement: Remove max-9 limit on backup report recipients for existing accounts
• Enhancement: Optional User Owner column on Customer List page
• Enhancement: Display User Owner on Customer Detail page
• Enhancement: Improve performance of searching backupjobs for users
• Enhancement: Mention outgoing IPv6 address on Manage Servers page
• Fix a number of issues with the public demonstration portal
• Fix a number of issues with accounts with duplicate usernames
• Fix an issue with automatically generated software download URLs for new backup servers
• Fix an issue with temporary rollbacks when the backup server was temporarily removed or unavailable
• Fix an issue with backupset-deleted event sources
• Fix an issue with determining whether backup accounts were moved or reparented
• Fix an issue with Reset Password emails
• Fix an issue with converting leads to new backup accounts
• Fix a number of cosmetic issues with the public demonstration portal

Week ending 2014-04-18

• (Custom Development)
• Feature: Clone new account plans
• Enhancement: Merged plan and permission groups
• Enhancement: Cosmetic enhance the permission group dialog, edit server dialog
• Enhancement: Removing autoclient template now also removes any associated download rules
• Enhancement: Improve performance of Watchlist page
• Enhancement: Improve performance of all table views
• Fix a number of issues related to server/metadata associativity
• Fix an issue displaying the logged-in operator instead of the selected installer on the Installation Summary email
• Fix an issue resending all backup reports
• Fix an issue that could impact creating new accounts using the Embeddable layout template
• Fix an issue adding new download URLs if autoclient support is enabled
• Fix an issue sending response emails to incoming emailed tickets
• Fix an issue with the Watchlist page when duplicate usernames are present
• Fix a number of cosmetic issues with block layout on certain versions of Internet Explorer
• Fix a cosmetic issue with note tooltips on the Leads page
• Fix a cosmetic issue with historical quota change statistics

Week ending 2014-04-25

• Feature: Event source / audit log for revealing a customer's password
• Feature: Welcome emails and customer report header/footer are now customisable per reseller
• Feature: View custom pages without first making them a menu item
• Enhancement: Cosmetic enhance the Autoclients page, the Custom Pages page, and the Text Templates page
• Enhancement: Add tooltips for abbreviations on the Search Backupsets page
• Enhancement: Allow selecting columns on the Search Backupjobs page
• Enhancement: Allow viewing Parent Office column on the Manage System Users page
• Enhancement: Allow searching reseller offices by has custom text templates
• Documentation: Translations
• Documentation: Configuring Caller ID Support
• Documentation: Statement on CVE-2014-0160 'Heartbleed'
• Fix an issue with CNAM support
• Fix an issue with newly saved searches not preserving column selection
• Fix an issue with Total Annual counts when exporting from the View Accounts page
• Fix a cosmetic issue when revealing a blank password

Week ending 2014-05-02

• Feature: New interface template 'figure'
• Feature: Ticket canned responses
• Feature: Split merged accounts
• Enhancement: Allow specifying brandset of new download URLs if installation has multiple brandsets
• Enhancement: Improve performance of 30-day and 365-day storage/upload history graphs
• Documentation: New tool 'zorder'
• Fix an issue with non-VDDK ESX VMWare backupset types
• Fix an issue with timezone conversion (fixes creating new accounts in Denmark DST)
• Fix an issue with loading certain storage/upload history graphs
• Fix an issue with multiple panel areas on a single page
• Fix an issue with caching static assets
• Fix a cosmetic issue when viewing a customer record that has billing items but no backup service
• Fix a cosmetic issue when there are over 1000 tickets in installation

Week ending 2014-05-09

• (Custom Development)
• Feature: Send backup reports only on weekdays (Mon-Fri or Tue-Sat)
• Feature: Permission option to allow resellers to remove their sub-resellers
• Enhancement: Apply customer's reseller's branding to the 'Send Email To Customer' Event Handler
• Enhancement: Full-width table views in 'figure' interface template
• Enhancement: Allow setting 'daily on failure' or 'weekdays' options for system default email report setting
• Enhancement: When deleting a reseller, customers are now reassigned to your reseller instead of primary
• Fix an issue that could prevent email reports being sent if parent office settings were misconfigured
• Fix an issue when saving custom email report footers for resellers
• Fix an issue with new MyClient licensees default reseller permission settings
• Fix an issue with resellers generating Installation Summaries on behalf of installers within their company
• Fix an issue with removing resellers
• Fix a cosmetic issue with plan names on MyClientGlobal.com
• Fix a cosmetic issue with preserving selected pane on save on the Permission Groups and New Account Plan dialogs
• Fix a cosmetic issue with embedded graphs
• Fix a cosmetic issue when viewing a customer record that has multiple services

Week ending 2014-05-16

• Public availability of WHMCS Support
• Feature: Allow renaming backup servers
• Feature: Resync single/selected backup servers
• Feature: Scheduled suspend backup account
• Feature: Read OBS User Log for account
• Feature: Search the Manage Permission Groups page
• Feature: Retrieve error detail from Refresh Operating Systems task
• Feature: Retrieve full report from Audit File Passwords task
• Enhancement: Significantly increase performance of Audit File Passwords task
• Fix an issue with the Refresh Operating Systems dialog
• Fix an issue with reseller detection on the embeddable signup form
• Fix an issue with notifications for operators who have opted out of company tickets
• Fix an issue with company-account relationships causing erroneous queries
• Fix an issue with CSRF Origin checks when using the external login form on certain web browsers
• Fix an issue with still sending first-fail warning alerts when a fallback sync method succeeded
• Fix a cosmetic issue with X-Authentication-Warning mail headers
• Fix a cosmetic issue with first-refresh after creating a new backupset for an account with duplicate usernames
• Fix a cosmetic issue with the bulk reseller editor dialog
• Fix a cosmetic issue with item arrangement on the System Maintenance page
• Fix a cosmetic issue with the 'figure' template on non-expanded views using top menu bar
• Fix a cosmetic issue that could cause wrong server names to appear in error reports
• Fix a cosmetic issue with creating a new ticket from the View Tickets page

Week ending 2014-05-23

• Feature: Bulk set account quota
• Feature: Lodge new ticket directly from backup report
• Feature: Search plans by number of permission groups using plan, to identify unused plans
• Feature: RDR Connectivity Tester, retrieve RDR server versions
• Feature: Option for unrestricted server selection for resellers
• Documentation: Premium Support and SLA options
• Enhancement: Search servers by type, whether they allow AdGroup management
• Enhancement: Set customisable brand name for Ahsay, to match existing customisable OBM/ACB names
• Enhancement: Merge all Manage Server pages
• Enhancement: Ability to edit permission group directly from Manage System Users page
• Enhancement: Add descriptions to RDR servers
• Enhancement: Display current server status when configuring AdGroups
• Fix an issue with restricting account quota settings per permission group
• Fix an issue with saving new download URLs if only one brandset is configured
• Fix an issue with pruning deleted accounts that share details across multiple servers
• Fix an issue caused when an unauthenticated user makes a request connected to an Event Handler search requiring authentication
• Fix an issue with the Presence Check feature if RDR credentials are incorrect
• Fix an issue with search on the View Accounts page
• Fix an issue with using the bulk reseller editor to remove all available servers
• Fix a cosmetic issue with sort order of servers and permission groups in a number of places
• Fix a cosmetic issue with page layout on the Manage Branding page
• Fix a cosmetic issue with selecting columns on table views with lots of available columns
• Fix a cosmetic issue with page resizing on the Manage System Users page under the Figure template
• Fix a cosmetic issue with highlighting rows on the Manage Servers page
• Fix a cosmetic issue with once-only billing items on the Merge and Split pages
• Fix a cosmetic issue with small font sizes in the Customer Portal
• Fix a cosmetic issue with modifying backup report recipients in the Customer Portal
• Fix a cosmetic issue with the Customer Portal when using a tall quota bar style
• Fix a cosmetic issue with uncompressed data display in the Customer Portal
• Fix a cosmetic issue with display hidden server warning count if servers are not configurable

Week ending 2014-05-30

• (Custom Development)
• Feature: Customise global email footers for resellers
• Feature: Live update price in backup account editor
• Feature: Send backup reports weekly on Monday, or weekly on Monday with daily on failure
• Feature: Option to sync AdGroup banners with all servers instead of only minimal covering set
• Feature: Allow searching where billing agent is not set on the View Accounts page
• Documentation: Screenshots of WHMCS integration
• Enhancement: Widescreen view for Customer Detail pages in the Figure template
• Fix an issue with the backupset editor handling corrupt schedule types
• Fix an issue with syncing AdGroup banner images
• Fix an issue with indicative pricing displays for new accounts when certain module combinations are hidden
• Fix an issue with resync dialogs on the Manage Servers page
• Fix an issue with adding tags on a customer dialog
• Fix a cosmetic issue with adding old .eml footers to tickets recieved by email
• Fix a cosmetic issue with hover tooltips for backupsets of suspended/locked accounts
• Fix a cosmetic issue with the New Account Plans page
• Fix a cosmetic issue with time intervals on server outage SMS notifications
• Fix a cosmetic issue with loading the Reconfigure Plan backup account editor
• Fix a cosmetic issue with field grouping when creating search clauses
• Fix a security issue with potential XSS vector in certain automatically generated note fields

Week ending 2014-06-06

• (Custom Development)
• Feature: Support CEIL and FLOOR functions in price plans
• Feature: 30-day Overview column on Search Backupsets page
• Feature: Quota Threshold Alerts
• Feature: 7-day backupjob status graph homepage widget
• Feature: Allow a custom reseller branding field that will not be inherited by sub-resellers
• Video: MyClient Webinar 2014-06-05
• Documentation: Implementing RDR
• Documentation: Update SetHost and Premium Support documentation
• Enhancement: Merge Reseller 'Parent Office' into Reseller
• Enhancement: Sort all resellers and parents first when selecting Billing Agent
• Enhancement: Clarify Event Handler naming for creating a new ticket
• Enhancement: Allow editing email templates directly from the Manage Event Handlers page
• Fix an issue with forwarding new installation summaries to customers
• Fix an issue linking through to email templates from the Manage Event Handlers page
• Fix an issue updating total subscription when automatically adjusting price plan
• Fix an issue searching by MB or GB
• Fix a cosmetic issue with text tooltips on soft quota values on the Manage System Users page
• Fix a cosmetic issue that could cause missing plans on the New Account Plans page
• Fix a cosmetic issue with logo branding for external backup report and customer portal views
• Fix a cosmetic issue with watchlist count on homepage statistics widget

Week ending 2014-06-13

• Feature: Hide off-topic ticket notes
• Feature: Event sources (+ audit logs) for backupset added/removed from watchlist
• Feature: Disable Two-factor authentication from any other operator with lesser or equal permission
• Enhancement: Reconfigure Plan editor no longer modifies account trial status. Original behaviour can be restored via a new option
• Enhancement: Two-factor authentication requires valid code to enable for the first time
• Documentation: Email Deliverability
• Documentation: Infrequently Asked Questions
• Documentation: Two-factor Authentication
• Documentation: Improvements to the 'Implementing RDR' documentation
• Website: Allow signing up for MyClient newsletter
• Website: Changelog available by RSS
• Fix an issue with selection popups in certain versions of Internet Explorer
• Fix an issue that could affect RDR Presence Check when an incorrect username is present
• Fix an issue with scheduled account suspensions
• Fix an issue with the server sync popup dialog
• Fix a cosmetic issue with company name displayed in embedded signup forms
• Fix a cosmetic issue with re-sending backup reports for a single backup account
• Fix a cosmetic issue that could impact email deliverability
• Fix a cosmetic issue with selecting parent offices in Billing Agent dropdown
• Fix a cosmetic issue with x-axis labels on Storage and Upload history graphs
• Fix a cosmetic issue with frame borders in certain versions of Internet Explorer

Week ending 2014-06-20

• (Custom Development)
• Feature: LDAP / Active Directory integration
• Feature: Set homepage text per-brandset
• Feature: 90/180-day views for Storage and Upload history graphs
• Feature: Option to set ticket mail references (TKT- number) equal to ticket ID
• Enhancement: Display backup duration on 'Modern (single-customer)' email reports in place of 'Updated Permissions'
• Enhancement: Additional icon images on the System Settings page
• Enhancement: Improve heuristics for auto-hiding quoted text in ticket notes received from email
• Enhancement: Send alert email to system-wide technician when new account creation will occur on unexpected server
• Documentation: AhsayOBS SSL certificates with multiple SubAdmins
• Documentation: Importing AhsayOBS SSL certificates
• Fix an issue with creating new ticket notes from incoming base64-encoded email
• Fix an issue with updating cached server versions
• Fix an issue with the RDR Access Log scan searching for deleted accounts
• Fix an issue with blank page when browsing customer list with no permissions set
• Fix an issue with searching accounts by server
• Fix a cosmetic issue that could impact ticket note ordering
• Fix a cosmetic issue with ordering server names in search clauses

Week ending 2014-06-27

• Feature: Italian Translation
• Feature: Click to browse from homepage graph widget
• Feature: Ticket due dates
• Feature: Assign ticket to operator
• Feature: Add notes to server
• Feature: BCC all outgoing email
• Feature: Edit existing download URL rules
• Enhancement: Option to popup dialog to set reseller after new account creation
• Enhancement: Include full module counts on Customer Export page
• Enhancement: Allow searching System Notifications page by exact time range
• Enhancement: Default Tickets search for all system open tickets
• Enhancement: Redesign ticket page
• Enhancement: Allow searching tickets by due date, has due date set, has assigned operator set
• Documentation: Download PDF documentation
• Documentation: Timezones
• Fix an issue with numeric-named files or folders in the Browse Files page
• Fix an issue with sort order in the Browse Files page
• Fix an issue with non-primary users using the Run Backup dialog and the ticket system
• Fix an issue not pruning the mail queue if mail queue processing was disabled
• Fix a number of rare issues with duplicate usernames
• Fix a cosmetic issue highlighting rows when editing a download URL rule
• Fix a cosmetic issue with certain versions of Internet Explorer
• Fix a cosmetic issue redirecting to incorrect page when ticket search has expired
• Fix a cosmetic issue with reflection when removing an item from a ticket

Week ending 2014-07-04

• (Custom Development)
• Feature: Set language for new backup accoutns in account plan template
• Feature: Search tickets by assigned-to-me, primary allow searching by assigned-to
• Enhancement: Update Italian translation
• Website: Search
• Fix an issue viewing backup job reports for customers with invalid reseller relationships
• Fix an issue using the Restore dialog for customers with no encrypted backupsets
• Fix a cosmetic issue with the new account welcome email
• Fix a cosmetic issue with available operator names for ticket assignment
• Fix a cosmetic issue with the storage/upload history graphs default offset when changing view period
• Fix a cosmetic issue with the System Notifications page

Week ending 2014-07-11

• (Custom Development)
• Feature: Support new AhsayOBS 6.19
• Enhancement: Update Italian translation
• Website: New website layout
• Website: Q & A Portal http://qa.myclientglobal.com/
• Website: Infrastructure upgrade
• Fix an issue with replacing a reseller's branding images
• Fix an issue with the default subject line template used for welcome emails
• Fix a cosmetic issue with global-text items on the Manage Branding page
• Improve performance of refreshing consecutive counts

Week ending 2014-07-18

• (Custom Development)
• MyClient Autoclients are now available for all users - http://www.myclientglobal.com/autoclients/
• MyClient Bannersync is now available for all users - http://www.myclientglobal.com/bannersync/
• Feature: Allow including username, password in new account welcome emails
• Feature: Allow setting Quota Threshold Alerts by GB
• Enhancement: Warn if using AhsayOBS before 6.19 with URL Rewriting enabled
• Enhancement: Increase sync rate 2x for all AhsayOBS servers
• Enhancement (Security): Enable HSTS pinning on all HTTPS endpoints
• Documentation: Autoclients, Bannersync, Brandsets and Multiple URLs
• Documentation: 6.x - 6.17.x.x Vulnerability
• Documentation: Mail Queue, MyClient Dedicated
• Fix an issue with provisioning new accounts on MyClientGlobal.com
• Fix an issue with More Detail links in certain email report templates
• Fix an issue with job repair causing erroneous Incomplete (running) statuses
• Fix an issue with ticket selectivity
• Fix an issue with the bulk monitoring priority dialog causing Set All to not appear
• Fix a cosmetic issue with swapped warnings for certain known-bad AhsayOBS server versions
• Fix a cosmetic issue with not showing macro buttons editing a reseller welcome email
• Fix a cosmetic issue with the Email Customer Installation Summary feature
• Fix a cosmetic issue with quota bars displayed in certain email clients

Week ending 2014-07-25

• Feature: Remote run command on any end-user computer
• Feature: Popup watchlist from any page
• Enhancement: Improve performance of browsing backupjobs by date on large installations
• Enhancement: Support file attachments when CC'ing ticket update
• Enhancement: Autocomplete any specific customer or backup-account selection on the Event Handlers page
• Fix an issue receiving ticket from an HTML-only email
• Fix an issue with immediate ticket update notifications for new ticket creation
• Fix an issue not including TKT reference number on CC'd ticket emails, preventing correctly tracking replies
• Fix an issue using autocomplete or quick search with certain special characters
• Fix a number of issues with linking events by backup account or by customer record
• Fix a cosmetic issue with displaying primary office name in error messages to nested sub-resellers
• Fix a cosmetic issue with the homepage ticket widget and the daily-ticket email not respecting the include-in-company-tickets filter
• Fix a cosmetic issue with overdue tickets in the Browse Tickets page
• Fix a cosmetic issue with unnecessary refresh-consecutive and refresh-operating-system items on the System Maintenance page
• Fix a cosmetic issue with the embeddable interface template in certain versions of Internet Explorer
• Fix a cosmetic issue with the quick-links footer for no items on watchlist or no tickets
• Fix a cosmetic issue with not loading page favicons

Week ending 2014-08-01

• (Custom Development)
• Feature: New homepage layout
• Feature: Log events when changes made to system settings
• Feature: Event handler to send email to customer's company-contact email
• Feature: Saved-search for My Missing Installation Summaries
• Fix an issue with the backupjob-completed event source
• Fix an issue hiding warnings on the Manage Servers page
• Fix a cosmetic issue with 'credentials present but rewriting in use' warnings on the Manage Servers page
• Fix a cosmetic issue with missing usernames in 'Started Watching' notification-log events
• Fix a cosmetic issue with certain event handlers

Week ending 2014-08-08

• (Custom Development)
• Enhancement: Select columns on the My Tickets page, including mail-reference and assigned-to
• Documentation: Overview of OBM/ACB branding options
• Documentation: Troubleshooting the Restore Applet
• Improve performance of migrating MyClient licensees between infrastructure nodes
• Improve performance of background sync tasks on certain MyClient infrastructure nodes
• Fix a cosmetic issue with documentation for the WHMCS Plugin
• Fix a cosmetic issue with 'detail' and 'show hidden backupsets' links
• Fix a cosmetic issue with error messages when creating new Autoclient profiles by the wizard
• Fix a potential security issue with the Customer Portal (thanks G.B.!)

Week ending 2014-08-15

• (Custom Development)
• Feature: Inherit Watchlist/Event Log branding from parent reseller
• Feature: Searchwidgets - search backupsets to make pie graph widgets on homepage
• Feature: Reseller Soft Quotas - option to include subresellers in count
• Feature: Commission billing support - set, calculate, and export
• Feature: Hide 'more detail' links in email reports per-permission group
• Feature: Allow setting default Upload/Storage graph history width per-operator on the My Account page
• Feature: Search backupsets by delta merge settings, custom columns for delta merge settings
• Feature: Search Mail Queue by sender name/email, custom columns for sender name/email
• Feature: Set custom text for Quota Threshold Alert warning
• Feature: WHMCS Module support setting Username, Password, Bandwidth options
• Feature: WHMCS Module downloadable from the 'External Forms and API Methods' page (v1.3)
• Enhancement: Draggable widgets on homepage
• Enhancement: Warn when creating Autoclient with base URL not set
• Documentation: Improve documentation bundled with the WHMCS module
• Documentation: Autoclients Video
• Fix an issue using Quota Threshold Alerts for GB values over 100
• Fix an issue saving updated reseller branding images
• Fix an issue with database connections
• Fix an issue with tag searches on the View Accounts page
• Fix an issue affecting setting new plan images and setting new customer files
• Fix an issue with the 'Connect to selected backup accounts by customer search' Event Handler
• Fix an issue with creating download URLs for Autoclients in certain circumstances
• Fix a cosmetic issue with compressed usage bars on Watchlist and Event Log reports
• Fix a cosmetic issue with permission group options
• Fix a cosmetic issue with certain report templates displaying 'more detail' links when no report exists
• Improve performance of removing large number of tags

Week ending 2014-08-22

• (Custom Development)
• Feature: Problem/Solution system
• Feature: 31-day popup view for the homepage Graph widget
• Feature: Option to cap formatting size displays to GB
• Feature: Option to remove wrapper HTML from new account welcome emails
• Feature: Set default Retention Policy for all new backupsets
• Feature: Event Handlers to add commission, remove commission
• Feature: Display estimated speed on the View Live Status dialog
• Feature: Allow setting Show Offline Backup Reminder in backupset editor for customers on 6.17.0.0 or later server version
• Feature: Allow converting New Account Plans between OBM- and ACB-based
• Feature: Allow embedding Searchwidget as iframe into other solution (see Dashboards page)
• Feature: Support setting Searchwidgets for other resellers
• Feature: Add customer-name and account-quota macros for new account welcome emails
• Feature: Search backupsets by Extra Backup Enable Offline Backup
• Feature: Add warning to backup job reports containing multiple Start lines
• Feature: Add Brandset column to the Manage Download URLs page, allow column selection
• Change: Always show 'manage backup account' popup on the View Accounts page even if no backup account present
• Fix an issue affecting the bulk emailer, searching on the View Accounts page, and exporting resellers from the Manage System Users page
• Fix an issue bulk reassigning plans from the View Customers - Edit multi-editor
• Fix an issue with poor sync completion for certain customers on certain sync tasks
• Fix an issue affecting loading detail dialogs for resellers, and saving detail dialogs with no Primary Contact
• Fix an issue with custom query generation when clicking on segments from homepage search widgets
• Fix an issue with searching for customers containing underscores
• Fix an issue with timezone detection on backup job reports
• Fix a cosmetic issue with billing-changed notifications generated from custom fields
• Fix a cosmetic issue with the View Live Status dialog
• Fix a cosmetic issue with a large number of toolbar items in template macros
• Fix a cosmetic issue with operator dropdowns - correct sort order, display DISABLED suffix on disabled operators
• Fix a cosmetic issue with backupset search and dropdowns - correct sort order, display REMOVED suffix on removed backupsets

Week ending 2014-08-29

• (Custom Development)
• Feature: Server-licenses widget
• Feature: Option to link all phone numbers using sip: or tel: protocol links
• Enhancement: Display ticket items due today separately from overdue ticket items
• Enhancement: Autoclients always use a white background for top-left client logo
• Fix an issue that could occur when the same backup account is deleted and recreated multiple times
• Fix an issue with editing commission items
• Fix a cosmetic issue with event handlers impacting certain web browsers
• Fix a cosmetic issue with unhiding backupsets on the advanced Event Log page
• Fix a cosmetic issue with using long titles on a homepage searchwidget
• Fix a cosmetic issue with timezone display on the classic and modern multi-customer email report templates
• Fix a cosmetic issue with setting module amounts and updating price display during new customer signup
• Fix a cosmetic issue with setting module amounts on the Reconfigure Plan editor
• Fix a cosmetic issue with date and time display on the short error detail area
• Fix a cosmetic issue with panel selection on the Edit Server dialog

Week ending 2014-09-05

• (Custom Development)
• Feature: New 24-hour backup report template
• Feature: Option to adjust backup quotas by alternative method for reliability
• Feature: Event Handler to unwatch backupset
• Enhancement: Improve support for uploading multiple files to a ticket
• Enhancement: Include user-registered errors on backup job reports
• Fix an issue with sending a Company Report via Event Handler
• Fix an issue with setting modules on the Reconfigure Plan editor
• Fix an issue that could impact price calculation on the Reconfigure Plan editor
• Fix an issue not copying images when cloning a New Account Plan template
• Fix an issue not verifying SSL certificates in certain conditions and in the Test Connections dialog
• Fix an issue with the Mail Queue
• Fix a cosmetic issue that could impact module display on the Customer Detail page
• Fix a cosmetic issue with the standard backup account editor in certain web browsers
• Fix a cosmetic issue with dropdown operator selection
• Fix a cosmetic issue with detail areas for backupsets that have never ran
• Fix a cosmetic issue with layout on the homepage and the Mail Queue
• Fix a security issue

Week ending 2014-09-12

• (Custom Development)
• Feature: Display full backupjob report for Failover Cluster backupjobs
• Feature: Search tickets by note content
• Enhancement: Display DB/VM/Public Folder status on Backupjob reports if present
• Enhancement: Allow row-select on the My Tickets page
• WHMCS plugin: Fix a number of issues related to server connectivity (Release 1.4)
• Fix an issue incorrectly accepting invalid SSL certificates in some situations
• Fix an issue with not finding results for certain string queries
• Fix a cosmetic issue with inconsistencies with certain dialogs, and with row selection in grids
• Fix a cosmetic issue with searchwidgets for users with insufficient permissions
• Fix a cosmetic issue when passing custom searches to users with insufficient permissions to view them

Week ending 2014-09-19

• MyClientGlobal.com now accepts payment by Credit Card
• (Custom Development)
• Feature: Allow exporting current view of Customer, Backupset, and Backupjob search pages
• Feature: Display backupset creation time on hover
• Feature: Allow selecting all columns on table grid views, allow selecting rows on the Search Backupjobs page
• Feature: View restore log from the Manage Servers page
• Feature: Event source for Restore Initiated
• Feature: Bulk update account Timezone from the View Customers page
• Feature: Custom email subjects for backup reports
• Feature: Allow setting account Language on the backup account settings dialog
• Enhancement: The 'set retention policy for new backupsets' option now applies to new backupsets created in OBS or OBM
• Enhancement: Display OBM/ACB product in invoice export if custom plan name is not set
• Enhancement: Edit link on the View Customers page always edits backup account settings
• Fix an issue with overlapped user detection in certain circumstances
• Fix an issue that could cause sub-reseller chains to not load correctly
• Fix a cosmetic issue with row highlighting when clicking a link
• Fix a cosmetic issue with configuring sub-reseller chains
• Fix a cosmetic issue with email to ticket encoding

Week ending 2014-09-26

• (Custom Development)
• Feature: Search through content of Backupjob reports (via System Maintenance page)
• Feature: Backupset Report add 30-day view option
• Feature: Macros on the Bulk Mail page and in email templates
• Feature: Customise the calendar export file from the Text Templates page
• Feature: Display CDP backupjobs in thermometer
• Feature: Search backupsets for CDP-enabled, search backupjobs by is-CDP
• Feature: Export a ticket and all notes to a text file
• Enhancement: Backupset editor hide 'Local Copy: Zip' option for v5.5 and newer, display version warning otherwise
• Enhancement: Backupset editor hide 'Periodically' scheduling mode from ACB clients
• Enhancement: Better graphic symbols for health monitor statuses on the Manage Servers page
• Enhancement: Improve ticket email system's compatibility with other email ticketing systems
• Documentation: Autoclients - new Getting Started guide, mention OEM vs Business license requirement
• Documentation: Customer Portal - reorganise sections for clarity, discuss form target in custom HTML
• Fix an issue with clicking segments on search widgets for clauses that start with WHERE BRACKET
• Fix an issue with asserting permissions for the primary office
• Fix an issue with loading backup report URLs from very old email reports
• Fix an issue with TLS version negotiation against certain versions of Tomcat
• Fix an issue with deferred suspensions
• Fix an issue with accept-encoding for AhsayOBS servers behind transparent http proxies
• Fix a cosmetic issue with missing server names on the Backupset Report
• Fix a cosmetic issue with entity decoding when parsing HTML email into a ticket
• Fix a security issue with bypassing taint detection

Week ending 2014-10-03

• (Custom Development)
• Feature: Event Handler: Send email about customer
• Feature: Event Source / Notification logs for backupsets ignored, accounts suspended or unsuspended
• Feature: Event Source / Notification logs for server settings changed, plan settings changed, modifying saved searches
• Feature: Filter event - connect to supplied account/backupset only if appearing in custom search
• Feature: Commission accounting support $/gb (by quota, compressed usage, or uncompressed usage)
• Feature: Backupsets now ignored per-reseller
• Feature: Option to add custom per-backupset warning to email reports after a configurable number of consecutive errors
• Feature: Option to display user avatars in ticket view (powered by Gravatar)
• Enhancement: Don't send API errors for servers with monitoring deferred
• Enhancement: Allow uploading multiple files at once onto a customer record
• Enhancement: Allow resellers to use the Bulk Account Editor on the View Customers page
• Enhancement: Improve interoperability with other email ticket systems by reordering tags in subject line
• Enhancement: Display software version on thermometer hover tooltip
• Fix an issue with reported backupjob sizes for backupjobs that are still running
• Fix an issue with ACB-only Autoclient web-based installers
• Fix an issue with File Attachment event sources not linking via customer record
• Fix an issue with the Google Maps / Google Earth browsers
• Fix an issue with 'select all on page' on certain table views
• Fix an issue with allowing password resets for disabled staff operators
• Fix a cosmetic issue with the Autoclient settings dialog
• Fix a cosmetic issue with result ordering on the Test Connections dialog
• Fix a cosmetic issue with the loading animation

Week ending 2014-10-10

• (Custom Development)
• Feature: Set custom sender name/email when using the Bulk Mailer
• Feature: 7-day Backupset Report now supports CSV export
• Feature: Customer Portal now allows switching between merged backup accounts
• Feature: Monthly bandwidth usage report showing total upload + restore size
• Feature: Search backupjob report contents by custom number of occurrences
• Feature: Optional auto-replace price formula
• Enhancement: Display indent and arrow for connected event handler rules
• Enhancement: Display warning on the Backupset Editor's 'show offline backup reminder' option for old server/client versions
• Enhancement: Allow adding servers with the same hostname if they use different ports
• Documentation: 7 new event handler examples (reminder email for trial accounts, retry missed backups, assist with restores, and more)
• Documentation: Fix wrong page reference on the Email Deliverability documentation
• Website: Add RSS icon to Changelog page
• Fix an issue with LDAP event handlers
• Fix an issue with processing certain malformed API responses from 5.2 server versions
• Fix an issue with the bulk mailer if no accounts are selected
• Fix an issue with clearing last-known-operating systems
• Fix an issue with the Backupset Unwatched event source not correctly providing context
• Fix an issue with attaching new backupsets from the View Ticket page
• Fix an issue with duplicate server hostname protection being inconsistently applied
• Fix a cosmetic issue with certain errors not being displayed on the quick detail area
• Fix a cosmetic issue with backupsets on the View Ticket page if multiple backup accounts are attached
• Fix a cosmetic issue with sort order for connected event handlers
• Fix a cosmetic issue with printing the backupjob detail reports and the Customer Detail page

Week ending 2014-10-17

• Feature: Option to autonegotiate best TLS instead of forcing SSLv3 (System Behaviour page - Data Binding tab)
• Feature: Support TLS_FALLBACK_SCSV on all MyClient web interfaces
• Feature: Hover over backupsets in grid to view computer name and highlight backupsets on same computer
• Feature: Hover display company notes on the Event Log (can be disabled on the System Behaviour page)
• Feature: Allow running non-FILE-type backupsets from the 'Start backup job' event handler
• Enhancement: 'Find Errors' system search on the Search Backupsets page now also checks ignore status
• Enhancement: Include FromQuota and ToQuota in Event Details for 'Permanent change to account quota detected on backup server' event
• Enhancement: Include AccountQuota in Event Details for 'Send Email' events that are supplied with customer information
• Enhancement: Alert on more types of SMTP failure
• Enhancement: Better warning when making API connections with an incompatible SSL/TLS version
• Remove mini watchlist from the Event Log page
• Fix an issue with downloading an Autoclient installer immediately after using the wizard
• Fix an issue with connected events execution order not matching the display order
• Fix an issue with 'CSRF Error Mismatched Origin Null'
• Fix an issue with parsing certain malformed XML API responses
• Fix an issue with the Bandwidth Usage report if servers cannot be contacted
• Fix an issue with rolling back temporary quota changes made by certain system-level processes
• Fix a cosmetic issue with hover tips on the Event Log if no Primary Contact has been set

Week ending 2014-10-24

• (Custom Development)
• Feature: Update Portuguese translation (thanks!)
• Feature: Display RPS replication percentage on the Test Connections dialog (experimental)
• Feature: Link tickets together
• Feature: Option to send backup reports 'never unless in event handler context'
• Feature: Search text fields by 'does not start with'
• Enhancement: Display more specific warning messages for SSL / TLS connectivity issues
• Enhancement: Include current job status in Backupjob event sources
• Enhancement: Search Backupjobs new default search for currently running backup jobs
• Enhancement: Don't display due dates for closed tickets
• Fix an issue where Primary offices could disable certain important features for themselves
• Fix an issue with exporting from the Customer List page under certain specific circumstances
• Fix an issue not applying custom User-Agent in certain legacy network requests
• Fix an issue with searching text by 'starts with'
• Fix an issue parsing more types of malformed XML response
• Fix a cosmetic issue with inconsistent timeout error messages
• Fix a cosmetic issue with long paths in the remote-command runner
• Fix a cosmetic issue with backupset information provided from event handlers
• Fix a cosmetic issue with widget alignment on the homepage for the Modern interface templates

Week ending 2014-10-31

• (Custom Development)
• Feature: Option to emphasise smaller fractions on homepage searchwidgets
• Fix an issue sending long email reports
• Fix an issue performing certain type of synchronisation on large installations
• Fix an issue that could cause duplicate backupsets to appear in very specific conditions
• Fix a cosmetic issue the File Validation Check dialog

Week ending 2014-11-07

• Feature: Analyse Backupsets
• Feature: One-click Login button on the Manage Servers page supports IP-whitelisted servers by optionally proxying via MyClient
• Feature: Event handler to set ticket assignee, allow searching tickets by days/hours since creation
• Enhancement: Bigger 'edit' button on customer detail pages
• Enhancement: Reflect download URLs server-side to avoid mixed content warnings if the Customer Portal is embedded into an insecure site
• Documentation: Price plan syntax
• Fix an issue with the Restore Applet if the stored password is incorrect
• Fix an issue with PDF generation on certain servers
• Fix an issue with unblocking failed access attempts
• Fix a cosmetic issue with LOGGING display on the Replication Status Monitor
• Fix a cosmetic issue with sort order on the Manage Servers page

Week ending 2014-11-14

• Feature: Support connecting to ShadowProtect ImageManager servers (contact support for details)
• Feature: File Path Encoder
• Feature: Per-hour monitoring priorities
• Feature: Search backupsets by size of entire account
• Enhancement: Recognise more filetypes in the Browse Files page
• Enhancement: Allow download from the System Notifications page
• Documentation: WHMCS-plugin documentation mention location of further instructions
• Fix an issue with accessing proxied servers over HTTP Authentication
• Fix an issue with email processing compatibility with a recent operating system update
• Fix an issue with invalid invoice email addresses on the Billing tab
• Fix a cosmetic issue with CSV formatting in certain exported reports

Week ending 2014-11-21

• Feature: Allow selecting custom license types on the Server Licenses popup dialog
• Feature: Search backupsets by days/hours since last non-missed job, hours since last successful job
• Feature: Bulk clear email report recipients for backup accounts on the View Customers page
• Enhancement: Increase bcrypt work factor
• Enhancement: Guard against accounts that appear to be temporarily deleted
• Enhancement: Automatically detect high-percent discrepancy with cached data and fall back to live data for customer's Backupset grid
• Enhancement: Warn against more common passwords in password strength meter
• Enhancement: Better support for old Ahsay accounts with less than six-character passwords (improves Customer Portal and WHMCS plugin)
• Enhancement: Allow sorting by Backupset Type on the Search Backupsets page
• Enhancement: 'No backupjobs have run' now displays in Thermometer and email reports as if missed rather than as if error
• Shadowprotect: Search volumes by reseller
• Shadowprotect: Connector 1.6.0.0 with new HTTPS tooling and documentation, new service manager GUI
• Fix an issue with MyClient operator passwords longer than 72 characters
• Fix an issue with too-long emails preventing further mail queue processing
• Fix an issue with timezones for recently provisioned MyClient Dedicated customers
• Fix an issue with cookie detection in cross-origin iframes causing infinite redirection
• Fix an issue with loading iframes in certain versions of Internet Explorer
• Fix an issue using the WHMCS plugin with tokens marked as 'Any API'
• Fix an issue with trying to use certain features after login session expiry
• Fix an issue with 'treat unchanged as failure' Monitoring Priorities on the Event Log
• Fix a cosmetic issue with error messages when logging in from a blocked IP address
• Fix a cosmetic issue with font weighting on the Removed Customers email alert
• Fix a cosmetic issue with ShadowProtect email reports

Week ending 2014-11-28

• Feature: Option to send customers' email reports monthly (on 1st, or first Monday)
• Feature: Display Ahsay Group Policy Shared Quota (disabled for resellers in Permission Group)
• Feature: Search backupsets by number of jobs on file, search customers by server-side note text
• Feature: Support Advanced Retention Policies in the Backupset Editor
• Enhancement: Allow clearing a customer's date sold/started fields
• ShadowProtect: Respect Permission Group options for quota change, recipients edit, folder reassign
• Shadowprotect: Connector 1.6.1.0 with improved HTTPS tooling
• Documentation: ShadowProtect
• Documentation: Nesting Customers
• Documentation: Event Handler example - sending monthly email report to customer about month's backup jobs
• Fix an issue with reseller nesting after using merge/split operations
• Fix a cosmetic issue with the emphasise-smaller feature
• Fix a cosmetic issue with built-in Billing Properties

Week ending 2014-12-05

• Feature: Restore historical settings for individual backup accounts
• Feature: Option to convert new backupsets' default delta type to Incremental (enabled by default)
• Feature: Default Custom Fields and Billing Fields on New Account Plans
• Feature: Option to keep System Notification logs indefinitely (contact Support for details)
• Feature: Support more ShadowProtect settings in the Backupset Editor
• Enhancement: Update Italian translation (thanks!)
• Enhancement: 'Visit URL (POST)' Event Handler also supplies formatted email address
• Enhancement: Direct link to detail page from Manage System Users page
• Enhancement: Enable the Customer Portal by default for all newly added backup servers
• Enhancement: Display warning to clarify sync processes when connecting a new AhsayRDR server
• Enhancement: Display warning when changing reseller relationships if a cyclic relationship exists
• Documentation: About Company
• Documentation: Custom Development
• Documentation: AhsayRDR
• Documentation: Reword 'Secure Login Form' and 'Embedding MyClient' documentation pages
• WHMCS plugin update 1.5: Fix an issue with error message display on invalid username/password
• WHMCS plugin update 1.5: Fix an issue with special character compatibility on recent versions of WHMCS
• WHMCS plugin update 1.6: Fix an issue with creating Custom Fields for Username and Password
• Fix an issue not considering OBS servers with zero accounts as part of automatic server selection
• Fix an issue validating customer records for deletion in certain specific circumstances
• Fix an issue allowing generating single-use codes for disabled operators (login was still prevented)
• Fix an issue with displaying ignored backupsets in the Watchlist email
• Fix an issue that could cause a delay in calculating reseller relationships
• Fix an issue that could cause Custom Fields to not be cleared when removing them from the Manage System Behaviour page
• Fix a cosmetic issue not displaying further error detail when removing customer detail records
• Fix a cosmetic issue with Auto Added reasons not correctly displaying on certain Watchlist email templates

Week ending 2014-12-12

• Feature: Price Plan calculations add support for CurrentUsageGB, CurrentUsageUncompressedGB, NumBackupsets macros
• Feature: Event handler triggered to backupjob if backupset present in backupset search
• Feature: Option to include username in daily email report subject
• Feature: Option to include username in custom email templates (n.b. not available in all contexts)
• Feature: Optional columns for Plan and Plan Name on the View Customers page
• Enhancement: Rearrange items on the Billing tab to clarify relationship of Plan and Plan Name
• Enhancement: Proxied page access: Improve compatibility of certain types of request
• ShadowProtect: Option to hide free space on volume if quota is zero
• ShadowProtect: Cosmetic redesign links on View Reports pages
• Documentation: 'Tags, Custom Fields, and Billing Properties'
• Documentation: Search Widgets
• Fix an issue with loading policy group information
• Fix an issue with the Embeddable template in an iframe using Internet Explorer
• Fix an issue with server names on certain email alerts
• Fix an issue with invalid styles on certain interface templates
• Fix a cosmetic issue with an incorrect warning when configuring new Search Widgets across resellers
• Fix a cosmetic issue not displaying historic account warning on removed customer detail page
• Fix a cosmetic issue with the Restore archived user profiles page

Week ending 2014-12-19

• Feature: Search resellers, customers, backupsets by reseller's tags
• Enhancement: Enhance View Accounts page, experimental conversion to standard search infrastructure
• Enhancement: Allow dragging to reorder columns in certain grid views
• Enhancement: Upgrade libraries, upgrade minification pipeline to reduce asset size
• ShadowProtect: Fix an issue with respecting permission settings for adjusting quota values
• ShadowProtect: Hide Over Quota warning on email reports for zero-quota accounts where zero-quota is not configured to mean free space on volume
• Documentation: Timezone reference
• Fix an issue with overwriting custom fields in new account plan templates if they were also configured for prompt during signup
• Fix an issue with translations for certain date and time elements
• Fix an issue not merging ticket associations with the Split/Merge feature
• Fix an issue changing quota for accounts with corrupt reseller configurations
• Fix an issue with bulk tagging from the View Accounts page
• Fix a cosmetic issue with indented text in ticket note display
• Fix a cosmetic issue with the new View Accounts page
• Fix a cosmetic issue with merged Ahsay accounts
• Fix a cosmetic issue with inconsistent popup buttons off the System Settings page

Week ending 2014-12-26

• (no changes)

Week ending 2015-01-02

• (no changes)

Week ending 2015-01-09

• Feature: Search Backupjob Reports now allows search by custom filters from Backupjob search
• Feature: Search Backupsets by backupjob search
• Feature: Search Backupjobs by customer tag
• Feature: Check ImageManager service health (with new ShadowProtect Connector 1.7 release)
• Feature: Search ShadowProtect volumes by number of errors; optional Folder Status and Errors columns; default Find Errors search
• Enhancement: Significantly improve ShadowProtect error detection (with new ShadowProtect Connector 1.7 release)
• Enhancement: Display full error and emphasise missed status on ShadowProtect email reports
• Fix an issue using the Search Backupjob Reports page with large number of reports
• Fix an issue that could occur when adding multiple servers with the same name but extra trailing spaces
• Fix an issue sending alert notifications on quota change if old and new quota values are equal
• Fix a cosmetic issue with header images in the Customer Portal when not logged in
• Fix a forensic issue with merging company records

Week ending 2015-01-16

• Feature: Export API - create auth token and then turn any saved search into CSV via an API request
• Feature: Express price as a formula on the Billing tab
• Feature: Option to set account's prices to any saved formula, instead of just the formula linked to the account plan
• Feature: Choose in Account Plan whether price is (A) fixed at creation time (B) auto updates from fixed formulas, or (C) auto updates from plan settings
• Feature: Allow reordering account plans
• Feature: Find unused formulas on the Manage Price Formula page
• Rename 'price plans' to 'price formula'
• Documentation: 'External forms and API', 'Backup Reports', 'Getting Started', 'How to pay your MyClient invoice' updated
• Documentation: Search and Column Selection - Notes - MyClient Ticket System - Accessing private servers
• Documentation: Statement on CVE-2014-3566 'POODLE'
• Documentation: Fix some minor cosmetic issues with tables, footers, and viewing historic changelog
• Fix an issue using the Search Backupjob Reports page for certain warning items
• Fix an issue authorising API requests for installations with multiple primary offices
• Fix an issue with logging certain early-stage failures
• Fix an issue that could occur when attempting to send a backupjob report for a deleted saved search
• Fix a cosmetic issue with 'Total Subscription' being one refresh behind price calculations
• Fix a cosmetic issue with price formula names in billing-details-changed notifications
• Fix a cosmetic issue with search buttons on the View Accounts page in certain versions of Firefox
• Fix a cosmetic issue with delete icons on the Manage Menu Items page

Week ending 2015-01-23

• (Custom Development)
• Feature: Allow setting User Home directory per-reseller
• Feature: Event Handler to set quota to formula
• Feature: Event Source for backup account plan changed by reconfigure
• Feature: Option to use macro replacements in External Form redirect URLs
• Feature: Allow using current plan name in email templates
• Feature: Event Sources for merge/split customer records
• Feature: Dialog box to wait until a File Validation Check has completed
• Feature: Attach to external service iframe within the Customer Detail dialog - per customer, per backup account, or per reseller
• Feature: Format BEFORE/AFTER display in the Log Browser into a table, showing highlighted differences, nicer text formatting
• Feature: Display full error message to administrator when failing to suspend/enable a customer or modify their report recipients
• Enhancement: Identify trial accounts on the Billing tab if appropriate, add Trial status column to the View Customers page
• Enhancement: Stronger warning message when creating a cyclic reseller relationship
• Documentation: Updates to SubAdmin Sync and Price Formula documentation
• Fix an issue not applying FREETRIAL coupons to some newly-created MyClient accounts
• Fix an issue with fractional quota values set in any Event Handler
• Fix a cosmetic issue with page selection in the Log Browser
• Fix a cosmetic issue with confusing selection controls in a New Account Plan dialog
• Fix a cosmetic issue with the Quick Search dialog for merged accounts with multiple product types
• Fix a cosmetic issue with the Quick Search dialog ordering for multiple accounts with the same name

Week ending 2015-01-30

• (Custom Development)
• Feature: Display warning on the Manage Servers page for undetected server versions
• Enhancement: Disable autocomplete on form fields, to prevent accidental password insertion into unrelated fields
• Enhancement: servermanagerpro.com URLs now use upgraded SHA256 certificate security
• Documentation: Sync and Refresh
• Documentation: Updated Event Handler Examples
• Fix an issue that could occur when setting quota automatically in an Event Handler
• Fix an issue parsing certain types of malformed XML from the backup server while in the file browser
• Fix an issue displaying wrong server warnings if the backup server's version was not yet detected
• Fix an issue that could occur when removing possible items from a custom billing property
• Fix a cosmetic issue with RSS widgets on the homepage
• Fix a cosmetic issue with managing a large number of Monitoring Priority rules
• Fix a cosmetic issue with needing to refresh the Reseller tab before image upload areas appeared
• Fix a cosmetic issue with ShadowProtect Managed Folder names on Customer Detail pages
• Fix a cosmetic issue where the recipients editor might not appear for Ahsay accounts merged into a non-Ahsay account
• Fix a cosmetic issue with fonts used on the History chart

Week ending 2015-02-06

• Dell Appassure support
• MyClient Free version is no longer available for new customers. Please upgrade to MyClient Basic, or take a free 30-day trial of any MyClient plan, or contact us for more options
• Feature: Option to automatically add new ShadowProtect Managed Folders
• Feature: Daily ShadowProtect Check Folders report
• Feature: Thermometer bar for ShadowProtect, showing previously reported status X days ago
• Enhancement: Sort errors/warnings first in customer backup email reports
• Enhancement: Allow syncing with local and offsite replica containing the same ShadowProtect images
• Fix an issue with commas in prices with the new price editor on the Billing tab
• Fix an issue that could occur when removing all backup report recipients
• Fix a cosmetic issue with built-in alert option layout

Week ending 2015-02-13

• Feature: MyClient ShadowProtect Connector 1.8.0.0 release, with Shuttle for NAT firewall servers and other improvements
• Feature: Identify-errors: Register known-bad report lines that will elevate a bad report from Success to Success+Error
• Feature: Allow new account plan name macro in Welcome email templates
• Enhancement: Improve performance of creating new tickets attached to specific backupjobs
• Enhancement: Display Advanced retention policies and 'no more than X hours' in Installation Summary documents
• Enhancement: Cosmetic redesign the Installation Summary completion page
• Documentation: ShadowProtect (updated)
• Fix an issue not sending Single-Use Codes by email if Mail Queue Processing was disabled
• Fix an issue parsing a certain type of malformed XML that can be sent from the AhsayOBS server
• Fix a cosmetic issue with obscured quota lines in Appassure usage graphs
• Fix a cosmetic issue with Monthly schedules in Installation Summary reports
• Fix a cosmetic issue with backupsets appearing multiple times in the Usage grid on a Customer Detail page
• Fix a cosmetic issue with character set encoding used in certain system messages
• Fix a cosmetic issue with the Test Connections dialog

Week ending 2015-02-20

• (Custom Development)
• Feature: Option to disable sending Single Use Codes (either entirely, or disable solely email/sms)
• Enhancement: Allow downloading SetHost.exe from System Maintenance page
• Enhancement: Add comment to ticket when mail system automatically attaches other account by matched email address
• Documentation: FAQ (updated)
• Fix an issue with the ShadowProtect Connector not registering SSL certificates (update 1.8.1.0)

Week ending 2015-02-27

• (Custom Development)
• Feature: Select backupsets to include in Installation Summary
• Enhancement: Improve fallback sync compatibility under certain additional types of backup server failure
• Enhancement: Link 'view customers' to multiple products on a reseller information area
• Fix an issue saving the System Behaviour page for certain installations
• Fix an issue with Installation Summaries
• Fix a cosmetic issue with Installation Summary generation page
• Fix a cosmetic issue with options on the New Account Plans dialog
• Fix a performance issue affecting the USA shared infrastructure

Week ending 2015-03-06

• (Custom Development)
• Feature: Display warning on the Manage Servers page for recent sync error
• Fix an issue with fallback parsing for invalid XML strings containing more than one invalid XML entity
• Fix an issue with consecutive alerts for ShadowProtect connectors and Appassure cores
• Fix a cosmetic issue with popup-dialog titles

Week ending 2015-03-13

• (Custom Development)
• Feature: Looking Glass - ping, traceroute, dns lookup from MyClient's perspective to help troubleshoot server connectivity issues
• Feature: Enhanced Password Policies - prevent re-using recent passwords, require certain characters, maximum changes in day interval
• Feature: Event handler to erase backup account
• Feature: Blank quota bar style
• Enhancement: Combined sync button for multiple server product types on the Manage Servers page
• Enhancement: Button style for padlocks on the backup account settings editor
• Enhancement: Add ShadowProtect and Appassure statistics and links on the Manage System Users page
• Enhancement: Standardise terminology for 'Microsoft Windows System Backup'
• Enhancement: Cosmetic enhance tab style for Customer Detail pages with multiple merged services
• Enhancement: Error message for invalid SSL certificate point more directly to the resolution procedure
• Enhancement: Hover service title to see detail when splitting account
• Enhancement: Click side detail area on Customer Detail page to switch between multiple merged services
• Enhancement: View Customers link directly to individual service instead of entire customer page
• Documentation: Fix an issue with incorrect percentage charge for CC service on the Payment Methods page
• Fix an issue with split/merge accounts
• Fix an issue with passing through certain errors during second-stage fallback sync procedures
• Fix an issue with alert statuses for warning icons on the Manage Servers page
• Fix an issue with searching for ShadowProtect customers by reseller
• Fix an issue with erasing a reseller office which was set as the default office for a backup server
• Fix an issue with failing to load the Verify SubAdmin Sync Rules page
• Fix a cosmetic issue with allowing column reorder on split/merge pages
• Fix a cosmetic issue with flicker when loading a Customer Detail page that contains many merged services

Week ending 2015-03-20

• Feature: Additional Ping Targets (either HTTP(s) or ICMP)
• Feature: Change menu layout to 'Service-based' on System Settings > Menu Items > 'Base item layout'
• Feature: CAPTCHA for main MyClient login (displayed after configurable failed attempts in configurable time interval)
• Feature: Option to display missed ShadowProtect backups in email reports as red instead of grey after a configurable time threshold
• Feature: Allow resellers one-click access to login to their AppAssure cores
• Enhancement: Display Ahsay version number in red if it is prior to 6.21.2.0
• Enhancement: Display current time on the Bandwidth Schedules page to assist in resolving scheduling issues caused by incorrect timezone
• Enhancement: Ping Monitor respect servers' option for Invalid SSL Certificates
• Documentation: New Articles - Dashboards, Bandwidth Schedules, Backupset Shelf
• Documentation: Pages with minor updates - URLRewrite, Security Features, Search Widgets, Embedding MyClient
• Documentation: Updated Server Health Monitor to discuss Alert on API Error, Additional Ping Target, moved into Small Business chapter
• Documentation: URLRewrite is no longer recommended
• Documentation: More accurate dates on the Changelog
• Fix an issue with alerting certain types of API errors on Ahsay backup servers
• Fix an issue with accessing the Bandwidth Schedules feature
• Fix an issue with scheduling for the 'Every Hour' event source
• Fix a cosmetic issue with hover images not displaying on the View Customers (Ahsay) page
• Fix a cosmetic issue with image alignment on the Manage Servers page

Week ending 2015-03-27

• Feature: Option to not require password when editing backup account settings
• Feature: Option to restrict size of temporary quota extensions (already possible to restrict the duration)
• Enhancement: Display current VAT/GST rate as extra line items in the Billing tab
• Enhancement: Display current System Default for customers with backup report mode set to System Default
• Enhancement: Display theme preview on the System Branding page
• Enhancement: Display more accurate figures on the Document Storage page
• Enhancement: Merge/standardise Ahsay server health monitor events
• Enhancement: Allow linking customers for the 'Billing details changed' and 'Customer renamed' events
• Enhancement: Standardise away from deprecated View Accounts page if there are no legacy saved searches remaining
• Remove last refresh time tooltip from Customer Detail page
• Remove Google Earth plugin as it is no longer supported by Google. The Google Maps view remains available
• Fix an issue setting the final slot of custom fields into New Account Plans
• Fix an issue selecting a ping host server for sync on the Manage Servers page
• Fix an issue syncing non-Ahsay backup servers in the Setup Wizard
• Fix a cosmetic issue with zero-length customer names for AppAssure customers
• Fix a cosmetic issue with an empty Management menu always appearing
• Fix a cosmetic issue with missing detail in error messages
• Fix a cosmetic issue with navigation arrows on the Two-Factor-Authentication and Single-Use Codes pages
• Fix a cosmetic issue with the Figure template for operators without access to the Watchlist

Week ending 2015-04-03

• Enhancement: New MyClient installations default to TLS mode
• Fix an issue with temporary quota increases

Week ending 2015-04-10

• Feature: Office license report
• Enhancement: Simplify wording on the Setup Wizard
• Fix an issue with permissions downloading files from the Mail Queue
• Fix a cosmetic issue with the Setup Wizard using the widescreen Figure template

Week ending 2015-04-17

• (Custom Development)
• Feature: New SEGMENT() function in price plans for easily describing price-breaks
• Feature: Search tickets by attached to customer with X-type service
• Enhancement: Remove old price plan syntax, convert all plans to new price plan syntax
• Enhancement: Apply sort order on commission export report
• Enhancement: Improve clarity of search options on Tickets page
• Enhancement: Minor cosmetic improvement for monitor icons, search clauses on the Manage Servers page
• Enhancement: Remote Command Execution backupsets use reseller's name instead of primary office name
• Fix an issue using the create-reseller-office API call
• Fix an issue making bulk changes to an account's Plan setting
• Fix an issue saving the System Behaviour page on Basic accounts
• Fix a cosmetic issue with available editor panes for certain backupset types on the Backupset Editor

Week ending 2015-04-24

• (Custom Development)
• Feature: Upgrade user password storage system, support updating on-server password (Ahsay)
• Feature: Support multiple ticket inboxes (moved to Manage Servers page)
• Feature: Add company-phone macro option to email templates, standardise naming convention
• Enhancement: Update text for new VMware versions supported in AhsayOBS 6.25.0.0
• Enhancement: ShadowProtect volumes optional reseller column
• Enhancement: Open a customer's detail dialog from Merge screen
• Enhancement: Modify the Test Connections page to better support multiple server product types
• Documentation: Pricing Setup Guide
• Website: Upgrade website to HTTPS
• Website: Rename 'Branding Pack' addon to 'Autoclients + Bannersync' addon
• Remove the legacy 'URL on new customer' feature in favour of event handlers
• Fix an issue with tab dependence using export and mailmerge features from the View Leads and View Accounts pages
• Fix an issue with tag view dialogs on the View Leads and View Accounts pages
• Fix a performance issue loading per-customer views on the 'Search Backupjobs' page with large stored histories
• Fix a performance issue loading large Ahsay backup job reports

Week ending 2015-05-01

• (Custom Development)
• Feature: Upgrade text editor to 4.x (improved internationalisation, browser compatibility and table editor, paste from Microsoft Word)
• Default new MyClient installations to the 'Carbon' interface template
• Fix an issue with HTTPS assertion lifecycle for browsers not supporting HSTS
• Fix an issue with ticket inbox invalid authentication details, support resync on the Manage Servers page
• Fix an issue displaying link-local IPv6 address on MyClient servers without IPv6 support
• Fix an issue with the create-reseller-office API
• Fix a cosmetic issue with per-operator language preferences on the Restore dialog

Week ending 2015-05-08

• (Custom Development)

Week ending 2015-05-15

• Feature: Ticket priorities
• Feature: Set default Owner for new Ahsay accounts created by reseller
• Feature: Event handler to set Owner for a customer record
• Feature: ShadowProtect: option to hide certain folders from the Check Folders report
• Feature: Event handler to set operator permissions
• Feature: Event source for new office/operator created via external API
• Enhancement: Support linking event handlers based on operators and offices
• Enhancement: Ahsay: improve footer calculations on Customer List page, display in more search scenarios
• Enhancement: ShadowProtect: allow clicking on the Thermometer bar
• Enhancement: Display summary sizes on Customer List pages for Appassure and ShadowProtect
• Standardise available operator lists based on reseller visibility
• Fix an issue with the 'Connect to backupjob if backupset present in backupset search' filter event (??)
• Fix a cosmetic issue with loading animation images in certain web browsers
• Fix a cosmetic issue with long reseller names when splitting accounts
• Fix a cosmetic issue with writing footer information into the same footer column as the row or page count

Week ending 2015-05-22

• (Custom Development)
• Feature: Allow setting local copy retention fields in the Backupset Editor (requires 6.23.0.0 or later)
• Feature: Allow bulk modifications of Owner and Default Owner fields for resellers on the Manage System Users page
• Feature: Allow configuring whether each operator is a valid Owner option
• Feature: Allow custom header for the All Customers email report
• Feature: Search customers, accounts, resellers by Customer Owner field; search Installation Summary documents by customer properties
• Feature: New option to set reseller's default owner to inherit from reseller's own owner setting
• Feature: New Permission Group option to configure whether resellers can modify the Owner field via the Customer dialog
• Feature: New Event Handler to set an operator's email settings
• Enhancement: Toggle more field restrictions on the Backupset Editor to better match available ACB capabilities
• Enhancement: Rename 'User Owner' to 'User SubAdmin' on the View Customers page to reduce confusion with Customer Owner field
• Enhancement: Improve error messages on certain types of network failure
• Enhancement: Improve clarity of tooltip when writing custom billing formula on the Billing tab, add example
• Enhancement: Improve consistency of the search system on certain legacy pages
• Enhancement: Improve field layout in the backupset editor to more closely match OBM software
• Enhancement: Allow numbers written with leading decimal period in formula expression parser (e.g. '.5' instead of '0.5')
• Enhancement: Allow searching on the Manage Price Formulas page
• Fix an issue with Firefox applying password autocompletion to wrong fields
• Fix an issue loading saved searches on the View Accounts tab if certain custom product support was present
• Fix an issue that could prevent saving new AppAssure cores
• Fix an issue that could occur with passing record visibility to the 7-day Report and the View Customers export
• Fix a cosmetic issue with table layout when a large number of columns are present
• Fix a cosmetic issue with confusing default search item for the View Tickets page
• Fix a cosmetic issue with billing properties not being ordered alphabetically
• Fix a cosmetic issue with the scrollbar position in the Backupset Editor in Firefox
• Fix a cosmetic issue with the Customer Portal when embedded into an area with small horizontal width
• Fix a minor performance issue with stylesheet files

Week ending 2015-05-29

• (Custom Development)
• Feature: Option to show Province and Owner fields on the Customer Detail page
• Feature: Add additional services to existing customer (replaces lead conversion workflow)
• Enhancement: Add hover explanation to Include In Owner Field option
• Enhancement: Add message to the Secure Storage dialog if a customer's password is stored without the customer's knowledge
• Enhancement: Prevent modifying Encryption Key settings for existing backupsets
• Enhancement: Display backupset Encryption Key setting in a more standard format
• Enhancement: Display load-saved-searches option at all times
• Enhancement: Total untaxed column on the Invoice Report
• Fix an issue with the Backupset Editor
• Fix an issue with certain search clauses
• Fix an issue with astral unicode character support (emoji / non-BMP codepoints)
• Fix an issue that could prevent clearing passwords from the Secure Storage dialog
• Fix a cosmetic issue with inconsistent field selection on customer dialogs after certain workflows
• Fix a cosmetic issue with missing translations for native system errors on certain Dedicated servers
• Fix a cosmetic issue with the Edit Operator dialog
• Fix a cosmetic issue with field visibility on the Backupset editor
• Fix a cosmetic issue with the Quick Links footer when a dialog window is open
• Fix a cosmetic issue with the save link on a search panel if no clauses are present
• Fix a performance issue when searching backupjobs by 'Days since job start'
• Fix a performance issue when large amounts of emails are simultaneously added to the Mail Queue

Week ending 2015-06-05

• Enhancement: Always display the Report feature on the View Customers page
• Enhancement: Alert when waiting for File Validation Check exceeds timeout
• Enhancement: Indicate preference for SHA256 in CSRs generated by https://www.myclientglobal.com/ssl_certificate/
• Move the 'Add services' link to the Customer Detail page out of the dialog window
• Update text editor component, update https://support.myclientglobal.com software
• Fix an issue with performing certain actions
• Fix a cosmetic issue with consecutive spaces on backup reports (Ahsay)
• Fix a cosmetic issue with confusing wording on the File Validation Check and the Check Online Status dialog windows
• Fix a cosmetic issue with scrolling the background while a dialog is open
• Fix a regression preventing changing colours when editing text- and email- templates
• Fix a performance issue when searching backupjobs by 'Hours since job start'

Week ending 2015-06-12

• (Custom Development)
• Feature: Backup report schedules for second, third, fourth Monday in a month
• Feature: Separate permissions for temporary quota increase/decrease
• Feature: Search customers by most recent successful backup job
• Enhancement: Cosmetic redesign the Add Services workflow
• Enhancement: Convert Pending account directly from customer detail page
• Enhancement: Display empty ShadowProtect and AppAssure records in red if no child volumes/machines are present
• Fix a cosmetic issue with inconsistent design for removing ShadowProtect and AppAssure records
• Fix a cosmetic issue with unclear naming for certain fields regarding temporary changes; certain numeric-comparison search conjugations; and certain event handlers for Ahsay
• Fix a cosmetic issue with reseller visibility
• Fix a cosmetic issue with corrupted characters appearing in the password storage dialog if no password was saved
• Fix an issue with the interaction between certain password fields and browser password managers
• Fix an issue with downloading client software from the Customer Portal in an iframe in certain web browsers (Ahsay)

Week ending 2015-06-19

• (Custom Development)
• Enhancement: Easily add first customer contact
• No longer accept support tickets via https://support.myclientglobal.com/ ; support requests should use https://www.myclientglobal.com/enquiry_form/ instead
• Fix an issue with non-HTTPS software download links
• Fix an issue with certain large backupjob result pages
• Fix a cosmetic issue with backupjob reports in Mozilla Firefox
• Fix a cosmetic issue with moving dialog windows
• Fix a cosmetic issue with usernames in support tickets created via the Customer Portal

Week ending 2015-06-26

• (Custom Development)
• Feature: Allow working on backupsets directly from the Search Backupsets and My Tickets pages
• Feature: Callback email notification on tickets
• Feature: Report overview of technician ticket performance
• Feature: Ignore backupset until next job / next successful job
• Feature: 'Search backupjob reports' allow searching by file path
• Feature: Allow export on the View Customers and View Volumes pages (ShadowProtect, AppAssure)
• Feature: Add default saved search for graphical '30-day overview' on the Search Backupsets page
• Feature: Add Permission Group option to allow resellers to see the Trial Status column on the View Customers page
• Feature: Add Permission Group option to prevent resellers from unmasking Windows authentication credentials on the Backupset Editor
• Feature: Add more audit logs for certain operator actions
• Feature: Add up to 17 columns to the View Accounts page, allow searching by total subscription, active-and-unsuspended Ahsay accounts, make all columns optional
• Feature: Add 'created' and 'closed' time columns on the My Tickets page
• Enhancement: Allow searching tags by 'not tagged with'
• Enhancement: Group the Password Audit feature by reseller
• Fix a cosmetic issue with certain generated PDF reports
• Fix a cosmetic issue with -1 licenses appearing on homepage license widget
• Fix a cosmetic issue with field appearance in certain exported views
• Fix a performance issue with default page views on Search Backupjobs views across multiple products
• Fix a performance issue that could impact long-running progress bar dialog windows

Week ending 2015-07-03

• (Custom Development)
• Feature: Option to restrict Custom Pages and Ticket Report to current office
• Feature: Additional columns and search options on the View Accounts page
• Feature: Option for SMTP gateway whether or not to verify remote SSL certificate
• Remove SSLv3 fallback and associated options from all servers
• Fix an issue with embedding MyClient iframes in certain versions of Internet Explorer
• Fix an issue saving the System Behaviour page with invalid SMTP server configuration
• Fix a cosmetic issue with Ahsay backupsets appearing on the Customer Detail page
• Fix a cosmetic issue with the backupset editor in certain versions of Internet Explorer
• Fix a cosmetic issue with printing MyClient pages containing table views
• Fix a cosmetic issue with managing Ahsay servers
• Fix a cosmetic issue with large numbers of saved searches on table views
• Fix a cosmetic issue with overlong backupset names on report views

Week ending 2015-07-10

• Feature: Add new customer email report templates including historical data for the last week, fortnight, month
• Feature: Option to send customer report fortnightly, and on alternating fortnights
• Feature: API to manage Ahsay accounts
• Feature: API to test connectivity to MyClient installation
• Feature: Option to exclude root folders from Potentially Unmanaged Folder Check (ShadowProtect)
• Enhancement: Change XML format for API output. The new format will now parse correctly, but it is incompatible with any old callers that opted in to use the XML format.
• Enhancement: Update terminology used on POP3 Ticket Inbox configuration to better match other product terminology
• Fix an issue that could impact loading long backup job reports (Ahsay)
• Fix an issue loading the Verification Failures dialog window (ShadowProtect)
• Fix an issue with searching customers by usage percent (ShadowProtect)
• Fix a cosmetic issue with overly long reseller or customer names
• Fix a cosmetic issue with the example POP3 Ticket Inbox configuration
• Fix a cosmetic issue that could cause blank names on backupsets (Ahsay)

Week ending 2015-07-17

• (Custom Development)
• Enhancement: New navigation headers throughout the System Settings area
• Enhancement: Functional partity for graphs across products (improves ShadowProtect / AppAssure)
• Fix an issue with scheduling customer email reports for monthly on alternate mondays
• Fix a cosmetic issue with returning to the Customer Detail page from an Ahsay backup job report if multiple services are present
• Fix an security issue with a certain report (thanks R.S. for your responsible disclosure)

Week ending 2015-07-24

• (Custom Development)
• Feature: S/MIME sign outgoing emails
• Feature: Event Source for ShadowProtect quota changed
• Feature: Promote existing customer record to reseller via the Add Service dialog
• Enhancement: Group all Event Handler options by category
• Enhancement: Display event handler's group name in dropdown when selecting source for complex event
• Enhancement: Indent brackets to improve clarity when making a custom search
• Enhancement: Cosmetic enhance the System Maintenance page to use the new style breadcrumb navigation
• Enhancement: Move the 'import resellers' feature to the Manage System Users page, to better accommodate multiple backup server products
• Fix an issue that could exacerbate the ticket system repeatedly creating new tickets for incoming bounce messages, by using Reply-To instead of From on outgoing messages
• Fix an issue creating resellers if an invalid default subreseller permission group is configured
• Fix an issue setting invalid default reseller permission group when converting from a Lead to a Reseller
• Fix an issue tagging customers from the View Accounts page
• Fix an issue with processing removed customers via the Refresh button
• Fix an issue with selecting report email frequencies
• Fix a cosmetic issue with loading storage and upload history graphs in the Customer Portal
• Fix a cosmetic issue with option titles for Monthly reports
• Fix a cosmetic issue with inconsistent page titles on the Manage Event Handlers page
• Fix a cosmetic issue with handling overly long customer names on the Customer Detail page

Week ending 2015-07-31

• (Custom Development)
• Feature: Allow setting email report template on a per-customer basis
• Feature: Save your custom column selection (use tickbox when setting custom columns; configure default on/off via the My Account page)
• Feature: Option in the Reseller Permission Group to prevent making changes with the Backupset Editor
• Enhancement: Display more storage granularity on the 'About This Installation' page
• Enhancement: ShadowProtect event sources provide customer record details to event handler
• Enhancement: Hide misleading 'encryption key' display in the Backupset Editor
• Enhancement: The 'send' button on the 'Reports: Preview' dialog now sends regardless of configured report frequency
• Fix an issue with Monthly report frequencies
• Fix a cosmetic issue with the Backupset Editor on the Schedule tab
• Fix a cosmetic issue with how 'System Default' hierarchies were presented in email report options
• Fix a cosmetic issue with loading saved searches containing closing brackets

Week ending 2015-08-07

• Feature: Allow modifying existing Event Handler rules
• Feature: Send SNMP trap from an Event Handler
• Enhancement: Expose additional VMWare options in the Backupset Editor (Ahsay 6.25.0.0 and later)
• Enhancement: Continue with Bannersync even when unable to prune unused autogenerated AdGroups
• Enhancement: Cosmetic redesign download buttons on the Autoclient page
• Fix an issue that could cause severe slowdowns for searches on the 'Search Backupsets' page for certain specific queries in large MyClient installations
• Fix an issue where certain methods of creating a reseller could result in invalid permission group links
• Fix an issue with the 'My Watchlist' saved search on the 'Seach Backupsets' page if the ability to Ignore backupsets was disabled for the logged-in reseller permission group
• Fix an issue where certain methods of creating an Autoclient could result in invalid Autoclient base URL links
• Fix a cosmetic issue with some tickets appearing twice on the Customer Detail page
• Fix a cosmetic issue with loading invalid search widgets on the homepage (Ahsay)

Week ending 2015-08-14

• Feature: Allow setting multiple per-recipient style and frequency options for customer email reports on the People tab (Ahsay)
• Feature: Replace 'Event Log'/'Watchlist'/'All Customers' reseller email system with flexible reports (Ahsay)
• Feature: Virus scan incoming emailed ticket attachments and all uploaded files. It may take a few seconds longer to upload files on a Customer Detail page.
• Feature: Event handler source for blocked virus
• Feature: Allow hover management system on the Search ShadowProtect Volumes page
• Feature: Search customers by oldest/newest software version in use amongst their backupsets (Ahsay)
• Feature: Search backupsets by number of files (active or in retention) (Ahsay)
• Enhancement: Log more errors on Shuttle failure (ShadowProtect)
• Enhancement: Show virus scanner version and definition update status on the 'About this installation' page.
• Fix an issue using certain MyClient API features from within a legacy HTA context
• Fix an issue overcoming warnings when running Bannersync on a partially uncooperative server (Ahsay)
• Fix an issue with the View Customers page when using multiple 'usage change percent' search clauses (Ahsay)
• Fix an issue with per-volume note permission (ShadowProtect)
• Fix a cosmetic issue with disappearing names for backupsets with backup jobs that had not completed in over 48 hours (Ahsay)
• Fix a cosmetic issue with object placement on the People tab for customer records with both reseller and backup account services (Ahsay)
• Fix a cosmetic issue with the Classic Multi-Customer email report hiding all results in certain cases (Ahsay)
• Fix a cosmetic issue with storage graphs clamping at the top of the Y-axis (ShadowProtect)

Week ending 2015-08-21

• Feature: Publicly unveil MyClient for Asigra! Register your interest on https://www.myclientglobal.com/asigra/ .
• Feature: Trigger event handler on fail to deliver email via SMTP
• Feature: Prompt to overwrite existing saved search
• Enhancement: Fast link to 'all'/'default'/'none' when viewing the Server Licenses dialog
• Enhancement: Update Connector suite to 1.8.2.0 (ShadowProtect)
• Fix an issue that could prevent communicating with Shuttle 1.8.1.0 (ShadowProtect)
• Fix an issue with recovering from certain failure conditions that could potentially impact Backupset sync (Ahsay)
• Fix an issue with using the spacebar button when a popup is open containing a dropdown item
• Fix an issue with entering invalid characters into a price field on the Billing tab
• Fix a cosmetic issue when editing time-based and checkbox-based options in an Event Handler
• Fix a cosmetic issue with blank rows on the 'About this installation' page
• Fix a cosmetic issue that could occur with graph display

Week ending 2015-08-28

• (no changes)

Week ending 2015-09-04

• Feature: New Server Status page https://www.myclientglobal.com/server_status/ linked when contacting us about a hosted infrastructure outage
• Feature: Allow more use of the 'add service' link to reseller operators
• Enhancement: Display permanent quota and temporary quota on billing tab
• Fix an issue with certain repair process for backupsets (Ahsay)
• Fix an issue with misleading HTTP codes used on error messages
• Fix an issue with automatic pricing rules and temporary quota changes
• Fix an issue with updating a customer's password on the backup server

Week ending 2015-09-11

• Feature: Allow searching backupsets by suspension status, client-only status, and whole customer's size (Asigra)
• Feature: Allow searching backupjobs by more backupset properties (Asigra)
• Feature: New resync option on Manage Servers page to retrieve additional less-frequent data (Asigra)
• Feature: Display total managed folders and total volumes on the View Customers page (ShadowProtect)
• Feature: Send diagnostic email to administrative alert contact if a customer attempts signup on a misconfigured New Account Plan (Ahsay)
• Enhancement: Display 'Backup reports are disabled for all reseller customers' when configuring email reports, to match Ahsay behaviour (ShadowProtect)
• Enhancement: Event Handler to create ticket will now attach customer to ticket if customer was present in the Event Source
• Enhancement: Add additional warnings when an Autoclient profile is misconfigured (Ahsay)
• Enhancement: Clarify unclear wording when storing passwords for a customer (Ahsay)
• Fix an issue impacting sync for backupsets and backupjobs only appearing on DS-Client side of DS-NOC (Asigra)
• Fix an issue with one-click server login (Asigra)
• Fix an issue with filesystem handling that could rarely impact various features
• Fix a cosmetic issue with missing connection arrow for certain types of event handlers
• Fix a cosmetic issue with user-supplied HTML/CSS overwriting global HTML/CSS on the Home page
• Fix a cosmetic issue with group sort order on the Manage Event Handlers page
• Fix a cosmetic issue with backupsets erroneously appearing as suspended (Asigra)
• Fix a cosmetic issue with zeroed cells on the View Customers page (ShadowProtect)
• Fix a cosmetic issue with backupset names in hover contexts (Asigra)

Week ending 2015-09-18

• (Custom Development)
• Remove support for specific combination of Windows XP + Internet Explorer 6/7/8. Please upgrade Windows version, or use a different web browser.
• Remove support for specific combination of Windows Vista + Internet Explorer 7. Please upgrade Windows version, or use a different web browser.
• Documentation: New 'Operator Passwords' page, updated 'Moving Accounts between AhsayOBS servers' page
• Fix an issue with newly generated accounts created via the WHMCS plugn (Ahsay)
• Fix an issue with backupsets appearing only on the DS-Client side of the DS-NOC (Asigra)
• Fix a cosmetic issue with multiple variants of system error statuses returned from backup server (Ahsay)
• Fix a cosmetic issue with periodic schedule display in Installation Summary documents (Ahsay)

Week ending 2015-09-25

• (Custom Development)
• Feature: Protect saved searches against deletion/modification
• Feature: API for adding new operator additional optional parameter to set operator's password
• Feature: Display time of last CRC check on the File Validation Check dialog, separate to time of last rebuild (Ahsay)
• Feature: Allow searching View Accounts page by duplicate customer name
• Feature: MyClient ShadowProtect Connector 1.9.0.0 release, in preparation for automatic shuttle registration support (ShadowProtect)
• Enhancement: Hide Shuttle-based connectors by default on the Mange Servers page - show by clearing the saved search (ShadowProtect)
• Enhancement: Return prefix matches first in the Quick Search bar (e.g. search for XYZ now returns XYZabc,abcXYZ instead of alphabetical abcXYZ,XYZabc)
• Fix an issue with the external login form widget (Ahsay)
• Fix an issue with the generate-password link when resetting operator password or setting operator password for the first time
• Fix an issue with automatically generated passwords not necessarily meeting system password length restrictions
• Fix an issue with links on the History dialog (Ahsay)
• Fix an issue with missing server type search options on the Manage Servers page
• Fix an issue with the 'refresh all' link on the Test Connections dialog
• Fix a cosmetic issue with software logo images on the Manage Servers page for licensees with multiple product support
• Fix a cosmetic issue with inconsistent currency symbol alignment on the Billing tab
• Fix a cosmetic issue with option ordering on the Text Templates page
• Fix a cosmetic issue with dialog links missing their dialog hint icon suffixes on the Customer Detail page

Week ending 2015-10-02

• Feature: Spatial query support - configure geographic regions on the System Settings page, then search on the View Accounts page
• Feature: Option to convert current 1024-base 'GB' display into either 1000-base 'GB' (SI standard), or 1024-base 'GiB' (IEC standard)
• Feature: Remotely revoke a connector from a shuttle (ShadowProtect)
• Feature: Remotely add a connector to a Shuttle for an existing account record (ShadowProtect)
• Feature: MyClient ShadowProtect Connector 1.9.1.0 release, improves performance of long-running Shuttle servers (ShadowProtect)
• Feature: Display, and allow searching by, the number of reseller offices to which a plan is available on the New Account Plans page
• Feature: Event handler to connect to customer records from a search on the View Accounts page
• Enhancement: More accurately track remote Shuttle software version
• Enhancement: Include Shuttles directly on the Test Connections dialog (ShadowProtect)
• Documentation: Update documentation and sample code for the API Methods page
• Fix an issue with alert notification when automatically unlocking locked user (Ahsay)
• Fix an issue with temporary quota change permissions (Ahsay)
• Fix an issue with elongated timeout periods for connectors behind shuttle (ShadowProtect)
• Fix an issue with passed data for the Account Quota Changed event handler (ShadowProtect)
• Fix a cosmetic issue with column sorting being unavailable on the New Account Plans page
• Fix a cosmetic issue with protecting a built-in system search
• Fix a cosmetic issue with subtitle information about zero quota if the meaning has been customized (ShadowProtect)
• Fix a cosmetic issue with bad or unknown server versions on the Manage Servers page (ShadowProtect)
• Fix a cosmetic issue with unclear ordering on the Test Connections dialog

Week ending 2015-10-09

• Feature: Option to make two-factor authentication mandatory
• Feature: 'Add Customer' workflow supports non-Ahsay plans
• Feature: Event handler for when a Ticket Inbox configuration is changed
• Feature: Event handler to send message to HipChat - https://www.hipchat.com/
• Feature: Allow searching the Manage Servers page by whether a Ticket Inbox is disabled
• Enhancement: More clearly emphasise when a Ticket Inbox is disabled on the Manage Servers page
• Enhancement: Update timezone information used for communicating with Connector software (ShadowProtect)
• Enhancement: Email bounce messages now go to the configured reply address. (This may increase the number of bounce messages you receive, but the underlying volume is unaffected)
• Enhancement: Send alert if the reply address is misconfigured
• Enhancement: After completing Add Customer workflow, add link to create additional customer
• Website: Clarify US/EU server choices when signing up, regarding the recent Safe Harbour overruling
• Fix an issue with ShadowProtect-type backup jobs initially appearing missed (Ahsay)
• Fix a cosmetic issue with the New Account Plans page if a plan is not available to any reseller offices
• Fix a cosmetic issue with the About This Installation page
• Fix a cosmetic issue with overly-wide images when creating a new account on the Add Customer page

Week ending 2015-10-16

• Feature: Sign up new ShadowProtect customers, with automatic Shuttle registration (ShadowProtect)
• Feature: Monitoring Priority option to hide from email reports (ShadowProtect and Ahsay)
• Feature: Administrative recovery feature on the System Maintenance page to download stored backupset metadata (Ahsay)
• Feature: Download all profile.xml files for a server, from the Manage Servers page > {select server} > Status tab (Ahsay)
• Feature: Event handler 'Send customer search as report' new template 'Full Detail' to use full table view, including custom columns
• Enhancement: Preserve lead import metadata when converting lead to account
• Enhancement: Improve error messages on the Test Connections page for Shuttles with incorrect password (ShadowProtect)
• Enhancement: Display correct last known status for suspended backupsets, and sort to the bottom of Customer Detail pages (Asigra)
• Enhancement: Use separate fields for multiple SMS recipients and email alert recipients on the System Behaviour page
• Fix an issue with unreliable servers by increasing backoff before retrying failed requests (Asigra)
• Fix an issue syncing a particular variety of misconfigured DS-Client (Asigra)
• Fix an issue that could occur if the embedded signup form was used with only a single plan available
• Fix an issue with the 'Attach reseller office to ticket' event handler
• Fix an issue with column selection when an administrative security context loads saved searches for another reseller
• Fix a cosmetic issue with allowing invalid email addresses on the My Account page
• Fix a cosmetic issue with the print button on the Map interface
• Fix a cosmetic issue with default zoom levels on the Map interface
• Fix a cosmetic issue with nonspecific links when navigating from the View Backupsets page to the Customer Detail page (Asigra)
• Fix a cosmetic issue with unsorted data when loading saved searches

Week ending 2015-10-23

• (Custom Development)
• Feature: Experimental new theme 'Figure/segments'
• Enhancement: Improve usability of LDAP interface
• Documentation: Asigra (technical overview)
• Documentation: Additional suggestions on the Email Deliverability page
• Fix an issue with loading saved searches in non-search contexts
• Fix an issue with reporting SMTP failures by email

Week ending 2015-10-30

• (Custom Development)
• New https://www.myclientglobal.com/ website design
• Feature: Automatically back up Profile.xml files from your AhsayOBS servers to MyClient on 7-day rotation.
• Feature: Installation Summary layout profiles
• Enhancement: Update WHMCS plugin to 1.8 (fixes a number of issues with WHMCS 6.x series)
• Enhancement: Additional help text when tagging customers via the detail dialog
• Fix an issue including ticket response markers on callback emails
• Fix an issue with a regression when making new search queries filtered by MB size
• Fix a cosmetic issue with miscategorised 'Event triggered connected to backupset' event handler
• Fix a cosmetic issue with the File Validation Check dialog if the time of last CRC check cannot be determined
• Fix a cosmetic issue with cursor behaviour on the Manage Servers page
• Fix a cosmetic issue with inconsistent design on the Manage Servers page for individual product features (ShadowProtect)

Week ending 2015-11-06

• (Custom Development)
• Feature: Support secure LDAPS when integrating LDAP logins
• Feature: Update Spanish translation
• Enhancement: Audit log when reseller was changed by an event handler
• Fix an issue removing saved searches on certain pages
• Fix an issue with certain types of concurrent network requests to certain backup server products
• Fix an issue with adding duplicate daily reports to an operator
• Fix an issue deleting the last backup report recipient (Ahsay)
• Fix a cosmetic issue with usernames on the Download Software page (Ahsay)

Week ending 2015-11-13

• Feature: Remove file/folder from all backupjobs in history (Ahsay)
• Feature: Search backupjobs by start/end hour (Ahsay)
• Feature: Update ShadowProtect Connector to 1.10.0.0 - Support running Shuttle on Linux (ShadowProtect)
• Feature: New obsintercept software to recover client passwords - https://www.myclientglobal.com/obsintercept/ (Ahsay)
• Feature: New obs-ldapd software to synchronise client passwords with LDAP - https://www.myclientglobal.com/obsldapd/ (Ahsay)
• Fix an issue with client-only backupsets on very large DS-NOC servers (Asigra)
• Fix an issue with client-only suspension heuristics if the DS-NOC is unable to supply accurate information (Asigra)
• Fix a cosmetic issue with untranslated text while logging in

Week ending 2015-11-20

• (Custom Development)
• Feature: Option to use Gio/Go as byte description suffix (France)
• Feature: Search backupsets by backupset not appearing in backupjob search (Ahsay)
• Feature: Update Spanish translation
• Fix an issue with configuring the 'Tickets (full)' homepage widget
• Fix an issue with background task scheduling
• Fix an issue that could very rarely occur with Group Policy backupsets or duplicate usernames (Ahsay)
• Fix an issue with removing the last backup report recipient (Ahsay)
• Fix an issue not preserving the time certain specific errors first occurred (ShadowProtect)
• Fix a cosmetic issue with the 'why?' link if the Connector server is unavailable (ShadowProtect)
• Fix a cosmetic issue with the Quick Customer Find box
• Fix a cosmetic issue with missing menu items if multiple backup products are given the same brand name
• Fix a cosmetic issue with non-positive currency displays in table views
• Fix a cosmetic issue with converting leads to accounts
• Fix a cosmetic issue where the button to protect a saved search was appearing in situations that it could not be used in

Week ending 2015-11-27

• Website: MyClient Self-Hosted - https://www.myclientglobal.com/selfhosted/ - contact us for early application
• Website: Live Demo site updated to include ShadowProtect, Asigra, Appassure sample data - http://publicdemo.servermanagerpro.com/
• Feature: Support monitoring v6 clients backing up to a v7.4.3.x AhsayCBS server. We're working with Ahsay to bring you full AhsayCBS v7 support, available soon!
• Feature: Allow searching backupsets by number of consecutive successes or failures (Asigra)
• Enhancement: Display service tab text in red if the account is suspended (Ahsay)
• Fix a performance issue with sending large email messages
• Fix an issue not setting AdGroup and Owner under certain conditions for accounts created via WHMCS (Ahsay)
• Fix an issue with the 'Full Detail' template on the customer report event handler if a saved search did not use custom columns
• Fix an issue with the Backupset Editor and One-Click Server Login on v7.4.3.x servers (Ahsay)
• Fix an issue with API export from the View Customers page (Ahsay)
• Fix a cosmetic issue with the Manage Servers page for v7 servers (Ahsay)
• Fix a cosmetic issue with extra images on the verification list dialog (ShadowProtect)
• Fix a cosmetic issue with backupset and computer names for backupsets managed by a Linux DS-Client (Asigra)
• Fix a cosmetic issue with server exception codes appearing in error messages (Asigra)
• Fix a cosmetic issue with the System Maintenance page

Week ending 2015-12-04

• Feature: Support rearranging search clauses up and down
• Feature: Configuration File Decoder updated to support Ahsay v7 .obm/config/settings.sys file
• Feature: Update Spanish translation
• Feature: New Event Handlers for Asigra - add note to backupset ; search and connect by backupset ; email backupset report
• Feature: Menu-initiated trigger Event Handler
• Enhancement: Nicer URLs for the Customer Portal (Ahsay)
• Enhancement: Test Connections also check the User Home monitor (Ahsay)
• Enhancement: A range of small performance improvements
• Website: Allow linking directly to a single changelog entry
• Fix an issue with not being able to save certain event handler combinations
• Fix an issue with certain GB-based search clauses
• Fix an issue with the Company Report event handler if the 'Send report even if no data' option was disabled
• Fix an issue with 'Permissions'-type backupsets (Asigra)
• Fix an issue with CSV import for customer account details
• Fix an issue with the Discrepancy Scan dialog (Ahsay)
• Fix an issue with selecting a mailmerge template
• Fix a cosmetic issue with breadcrumb navigation on the settings pages while using non-english translations
• Fix a cosmetic issue with MyClient installations missing Ahsay product support
• Fix a cosmetic issue with the Browse Installation Summaries page
• Fix a cosmetic issue with overflowing content when previewing an email on the Mail Browse History page
• Fix a cosmetic issue with showing a blank checkbox while attempting to set table columns for always-enabled columns with blank column headers
• Fix a cosmetic issue with remembering form field values on the Configuration File Decoder page

Week ending 2015-12-11

• Feature: Event handler for backupjob completed (Asigra)
• Ahsay v7 Compatibility: Remove AdGroup, File Validation Check, Profile.xml Backup options
• Ahsay v7 Compatibility: Automatically retrieve CBS server timezone
• Ahsay v7 Compatibility: Fix issues with browsing user log, and with syncing list of system users
• Fix a performance issue with first-time load for certain homepage widgets
• Fix a performance issue with stalled background sync jobs
• Fix a performance issue with buffering of CSV result rows
• Fix a cosmetic issue with wrong text description on the Profile.xml Backup page
• Fix a cosmetic issue with missing columns in the 'save view' export

Week ending 2015-12-18

• (Please be aware that owing to the holiday period, updates from this week may be delayed reaching your installation.)
• Feature: New 'Modern (custom)' theme with customisable accent colour
• Feature: Update WHMCS Plugin to 1.9 (improves compatibility with custom WHMCS 6.x themes)
• Feature: Add right-click context menu to the View Customers page for quick actions (Ahsay)
• Enhancement: Redesign settings page
• Enhancement: New icons on all dialog windows
• Enhancement: Clarify menu items when multiple products are supported; simplify menu items when only a single product is supported
• Design: Remove gradients from homepage widgets
• Fix a cosmetic issue with graph legends overlapping actual data points (Ahsay)
• Fix a cosmetic issue with no search clauses appearing on the Regions page
• Fix a cosmetic issue with renaming non-Ahsay services if 'Customer metadata sync method' option was enabled
• Fix a cosmetic issue with the 'browse files' page in the Live Demo portal
• Fix a cosmetic issue with confusing error message when connecting to a 7.3.x.x server (please upgrade to 7.5.x.x or later)

Week ending 2015-12-25

• (no changes)

Week ending 2016-01-01

• (no changes)

Week ending 2016-01-08

• (no changes)

Week ending 2016-01-15

• (no changes)

Week ending 2016-01-22

• Feature: New theme 'Graphite'
• Feature: Custom column ordering is saved along with saved search
• Feature: Bulk ticket editor
• Feature: Allow resellers with permission to create sub-resellers, to also manage operator accounts in their own reseller office
• Feature: Mandatory two-factor authentication is now a per-permission-group setting instead of a global setting
• Feature: Add 'Renewal Month' column on the View Accounts page
• Feature: Add Ahsay-specific columns (Plan Name, Username, Data Size, Retention Size) to the View Accounts page
• Feature: Update WHMCS Plugin to 1.10 (Fix an issue with reading server URLs, isolate and document template behaviour)
• Feature: Dashboard tiles now zoom in for more detail, and click through to the Customer Detail page
• Enhancement: Allow toggling remaining columns on the View Accounts page
• Enhancement: Dashboard Server widget now applies only to backupsets in the current dashboard
• Enhancement: Display separate 'Success (no changes)' status for light-green areas when on a dashboard
• Enhancement: Add a message explaining configuring branding images when multiple brandsets are configured for an installation
• Enhancement: Compatibility: Work around corrupt backupset profile information sent by an Ahsay v7 server
• Enhancement: Compatibility: Improve support for backupjobs made by an Ahsay v7 client to multiple destinations
• Enhancement: Improve performance of loading large table views
• Enhancement: Improve performance of exporting large CSV files
• Enhancement: Hide excessive entries from the homepage Activities widget (significant performance increase for larger installations)
• Fix an issue with backupjob reports not loading on Ahsay v7 servers
• Fix an issue with the Quota Restriction List option in a Permission Group
• Fix an issue with loading the Customer Detail page via WHMCS or a third-party plugin integration
• Fix an issue with unauthorised view of ShadowProtect accounts in the Managed Folder reassignment dialog
• Fix an issue with self-hosted installations failing to connect to database after recovering from a simulated license violation
• Fix an issue with replacing branding images
• Fix an issue with the Run Backup dialog
• Fix an issue with the single-user download link on the Customer Detail page, if the downloads page was globally disabled
• Fix an issue with overflowing text on the top statistics widget on the homepage
• Fix an issue with not allowing plus characters in email addresses
• Fix an issue with using the Refresh image button on the Customer Detail page if the most recent Ahsay backupjob was a CDP backupjob
• Fix an issue with trying to remove the oldest Primary reseller office if there are multiple Primary reseller offices
• Fix an issue with 'invalid request' error messages in email report links
• Fix a cosmetic issue with overlapping error message text when a backupjob report cannot be loaded in an email link
• Fix a cosmetic issue with incorrect overlap order for the Account menu and the Watchlist popup when using either the Figure or Graphite themes
• Fix a cosmetic issue with missing error message text in graph views on the Customer Detail page
• Fix a cosmetic issue with element layout on the Backupset Editor in non-Graphite themes
• Fix a cosmetic issue with the Customer Portal in non-Graphite themes
• Fix a cosmetic issue with missing gradients in homepage widgets in non-Graphite themes
• Fix a cosmetic issue with the 'save view' link on the Search Backupjobs page producing an unsorted result by default
• Fix a cosmetic issue with inconsistent hover tooltip behaviour on the top statistics widget on the homepage
• Fix a cosmetic issue with the 'choose account' link on the Downloads page if the choose-accounts view on the Downloads page is disabled
• Fix a cosmetic issue with dialog window content being obscured on resize, by removing the resize ability

Week ending 2016-01-29

• (Custom Development)
• Feature: Allow searching customers and backupsets by Salesgroup and Accountgroup (Asigra)
• Enhancement: Increase access to the System Notifications audit log page for Basic and Small Business
• Enhancement: Improve right-click context menu on the View Customers page (Ahsay)
• Fix an issue with setting the default Owner and AdGroup parameters for new customers created via WHMCS integration
• Fix an issue with validating password policies which included a character restriction
• Fix an issue with auto-generated operator passwords not validating against system password policies
• Fix a cosmetic issue with the 'Graphite' theme
• Fix a cosmetic issue with confusing redirection and/or error messages when forcing a password reset on your own operator account
• Fix a cosmetic issue with poor default line wrap on the Asigra Backupsets page
• Fix a cosmetic issue with the tickets page, CC subtitles on ticket notes, and note entry fields
• Fix a cosmetic issue with price formula entry areas on the Billing tab (Ahsay)

Week ending 2016-02-05

• (Custom Development)
• Feature: Option to open custom menu items in new tab
• Enhancement: Add a warning to the Manage Servers page for unstable server versions (Ahsay v7)
• Fix an issue with search filters (Asigra)
• Fix an issue with bad links generated in certain email backup reports (Ahsay v7)
• Fix an issue with subadmin sync (Ahsay v7)
• Fix an issue with emailing multiple customers directly from the right-click context menu on the View Customers page (Ahsay)
• Fix a cosmetic issue with the 'Graphite' theme
• Fix a cosmetic issue with outdated instructions on the System Behaviour page

Week ending 2016-02-12

• (Custom Development)
• Feature: Installation Summary profiles - customise many more fields in the Installation Summary document, and save your customisations for reuse
• Feature: Option to exclude a connector from the daily Check Folders report (ShadowProtect)
• Feature: Allow loading the default bandwidth options when configuring a New Account Plan (Ahsay)
• Enhancement: Improve performance of searching for incomplete backup jobs (Asigra)
• Enhancement: Allow searching by the new variations of incomplete backup job statuses (Ahsay v7)
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Enhancement: Standardise iconography for padlocks, the 'edit backup account settings' dialog, and installation summary completion option buttons
• Fix an issue with special characters in recieved emails (Ticket Inboxes)
• Fix an issue with the 'Send email to customer (company contact details)' event handler using non-Company email addresses if available
• Fix an issue with bandwidth setting dialogs not necessarily preserving the current bandwidth option (Ahsay)
• Fix an issue with the 'Automatically sync new DS-Systems on this DS-NOC' option not applying under certain circumstances (Asigra)
• Fix an issue with missing backupset profiles (Ahsay v7)
• Fix an issue with duplicate backupsets appearing, affecting backupsets with certain naming criteria (Asigra)
• Fix an issue with configuring bandwidth settings via the Reconfigure Plan dialog (Ahsay)
• Fix an issue with 'Invalid Request' errors when erasing an account via the right-click context menu (Ahsay)
• Fix an issue with the administrative 'All Plans' option on the Reconfigure Plan dialog under certain themes (Ahsay)
• Fix a cosmetic issue with quota bar displays for customers with certain specific large quota or usage values
• Fix a cosmetic issue with reporting options on the Manage System Behaviour page (ShadowProtect)
• Fix a cosmetic issue with unclear error reporting when checking for Managed Folder issues on an unresponsive connector (ShadowProtect)
• Fix a cosmetic issue with numeric suffixes for bandwidth options (Ahsay)
• Fix a cosmetic issue with the System Settings page

Week ending 2016-02-19

• (Custom Development)
• Feature: Support macro substitutions in email template subject lines
• Feature: Support backupset names in email macro substitutions, when provided by source event handler to a 'Send Email' event handler
• Feature: Allow searching and viewing the Invoice Email field on the View Accounts page
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Website: Add ShadowProtect information page
• Website: Fix an issue that could prevent creating new MyClient installations
• Website: Fix cosmetic issue with image buttons in the top bar
• Fix an issue parsing HTML-only emails in non-unicode character sets (Ticket Inboxes)
• Fix a cosmetic issue with certain versions of Firefox and Internet Explorer
• Fix a cosmetic issue with error message when removing items from the mail queue
• Fix a cosmetic issue with alignment on the Add New Server dialog, the Setup Wizard bar on 'Carbon', and the response message when closing a dialog

Week ending 2016-02-26

• (Custom Development)
• Feature: Option to display title on Dashboards
• Feature: Allow searching Backupsets by 'Customer quota used percent', 'Customer appears in customer search' (Ahsay)
• Feature: Allow searching customers by 'Has backupset appearing in backupset search' (Ahsay)
• Feature: Allow searching the System Notifications log page by 'Days Since Added'
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Enhancement: Always show information when hovering dashboard elements near page edges
• Fix an issue not correctly setting assignment for new Managed Folders found on a Connector via Shuttle that was dedicated to a single account (ShadowProtect)
• Fix an issue that could prevent saving changes on the System Behaviour page if invalid data was present on a background tab
• Fix an issue with resyncing historic backupjob information (Asigra)
• Fix an issue with automatically adding potentially unmanaged folders (ShadowProtect)
• Fix an issue with inconsistent path generation near drive root directories (ShadowProtect)
• Fix a cosmetic issue with timezone conversion for customer reports where the timezone was set to USA CDT (DST-invariant) instead of USA CST (DST-variant)
• Fix a cosmetic issue with custom all-pages footer text when using the 'Graphite' theme
• Fix a cosmetic issue with the chain browser when the chain is unavailable (ShadowProtect)
• Fix a cosmetic issue with unavailable row selection options on certain pages
• Fix a cosmetic issue with iconography on the View Customers context menu (Ahsay)
• Fix a cosmetic issue that could cause duplicate backupsets in some situations (Asigra)

Week ending 2016-03-04

• (Custom Development)
• Feature: Updated German translation
• Feature: Option to hide Storage Quota from Installation Summary documents (Ahsay)
• Feature: Add 'Open in New Tab' context menu option to the View Customers page (Ahsay)
• Feature: Event handler to run remote command on customer computer (Ahsay)
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Enhancement: Add additional help text to the Installation Summary submission form
• Fix an issue attempting to load the Restore applet for web browsers without Java available (Ahsay v6)
• Fix an issue using the enter key to log in in certain versions of Internet Explorer and Edge
• Fix a cosmetic issue when attempting to sync with an LDAP server on the Manage Servers page
• Fix a cosmetic issue with layout on some certain settings pages
• Fix a cosmetic issue with one-off schedules displayed in Installation Summary documents (Ahsay)
• Fix a cosmetic issue with confusing wording for the 'Flagged by Monitoring Priority' search clause (Ahsay)

Week ending 2016-03-11

• (Custom Development)
• Feature: Allow searching by renewal month on the View Accounts page
• Enhancement: Improve quality of generated PDFs (higher DPI rendering, upgrade PDF generation library)
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Fix an issue retrieving server license information (Ahsay v7 compatibility)
• Fix an issue with retrieving CDP backupjob information (Ahsay v7 compatibility)
• Fix an issue with backupsets seemingly randomly going missing from the server (Ahsay v7 compatibility)
• Fix an issue with retrieving single user information during single-user refresh process (Ahsay v7 compatibility)
• Fix an issue with potentially inconsistent event triggering behaviour when a backupset deletion was detected on the backup server (Ahsay)
• Fix an issue with determining issues with managed folders (ShadowProtect)
• Fix an issue with selecting a specific server on the 'Schedules Lookup Timeframe' page (Ahsay)
• Fix a cosmetic issue with homepage search widgets when no data was available to display
• Fix a cosmetic issue with redundant characters in generated URLs
• Fix a cosmetic issue with an unexpected error message when the server refuses to provide in-progress lookup information (Ahsay v7)

Week ending 2016-03-18

• (Custom Development)
• Feature: Update ShadowProtect Connector to 1.10.1.0 (improved error logging during shuttle communication failure)
• Fix an issue with LDAP connections from servers hosted by MyClientGlobal.com
• Fix an issue with determining whether or not a backupjob used CDP (Ahsay v7)
• Fix an issue with deleted-backupsets alert emails (Ahsay v7)
• Fix an issue with DestinationID errors appearing in server log file (Ahsay v7)

Week ending 2016-03-25

• (Custom Development)
• Feature: Event handler for backupjob completed with specific uploaded file (Ahsay)
• Feature: Option to add note, or delete customer record immediately when removing service (Ahsay)
• Feature: Allow searching Accounts by to whom commission is paid
• Feature: Allow searching Accounts by number of commission rules
• Feature: Update ShadowProtect Connector to 1.10.2.0, 1.10.3.0 (work around an issue that may occur if Windows Update is not up-to-date)
• Enhancement: Clickable navigation for TKT entries on the Manage Event Handlers page
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Fix an issue that could cause outdated data to be returned from the 'Has Schedule' filter query (Ahsay)
• Fix an issue that could cause deleted-backupset alert emails (Ahsay v7)
• Fix an issue that could cause information inconsistency in certain types of backupset reporting (Ahsay)
• Fix a cosmetic issue when using the Back button on the System Branding page on certain web browser versions (Webkit/Blink)

Week ending 2016-04-01

• (Custom Development)
• Feature: Homepage widgets for AppAssure
• Feature: Support click + shiftclick to select multiple rows on all grid views
• Feature: Event handler for backupjob completed containing a certain log message (Ahsay)
• Feature: Permission Group option to prevent resellers from modifying user passwords (Ahsay)
• Enhancement: Update German translation
• Fix an issue with the 'detail' dropdown (Ahsay)
• Fix an issue with User Group configuration (Ahsay v7 compatibility)
• Fix an issue that could produce unaffiliated operator accounts
• Fix a cosmetic issue with text truncation in the Customer Portal

Week ending 2016-04-08

• Enhancement: Reseller's 'Available Servers' option can now prevent plans from being shown on the Add Customer page (Ahsay)
• Enhancement: Update German translation
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Fix an issue with browsing historical log pages (Ahsay)
• Fix an issue with delayed reporting of backupset removal after the backup account was removed (Ahsay)
• Fix an issue with adding a note to a backupset via an Event Handler if the backupset has not yet had its first backupjob (Ahsay)
• Fix a cosmetic issue that could result in format specifiers appearing in menu item text
• Fix a cosmetic issue with response bar close buttons in the 'Modern' theme
• Fix a cosmetic issue with delayed animations in the 'Alpha' theme

Week ending 2016-04-15

• (Custom Development)
• Feature: Allow searching accounts to find duplicate usernames (Ahsay)
• Feature: New price plan link mode to copy formula source (Ahsay)
• Feature: New quota bar options for uncompressed storage (Ahsay)
• Enhancement: Update German translation
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Enhancement: Upgrade module sprite images (Ahsay)
• Fix an issue that could cause deleted backupsets to not be removed in some situations involving duplicate usernames (Ahsay)
• Fix an issue with the 'Multiple records with same name' query on the View Accounts page timing out on large installations
• Fix an issue with consecutive count statistics if only one backupjob has ever run (Ahsay)

Week ending 2016-04-22

• (Custom Development)
• Prevent modifying accounts, pending critical vendor bugfix (Ahsay v7)
• Feature: Option to globally disable day/week/month change statistics on quota bar displays (Ahsay)
• Feature: Option to disable the 'Free' column on the Customer Detail page (ShadowProtect)
• Feature: Download archived user profile data as CSV (Ahsay)
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Enhancement: Cosmetic redesign the System Maintenance page
• Fix an issue with blacklisting LAN ip addresses
• Fix an issue with quota rollbacks applying sooner than expected
• Fix a cosmetic issue with unscrollable checklists on the View Customers page (Ahsay)

Week ending 2016-04-29

• (Custom Development)
• Feature: Option to hide orphaned backupsets from all interface views (Asigra)
• Feature: Event handler for Replication Status Changed (Ahsay)
• Enhancement: Cosmetic upgrades for the new 'Graphite' theme
• Enhancement: Automatic password generator always generates 'Very Strong' passwords (Ahsay)
• Fix an issue with permission group restrictions for temporary quota changes
• Fix an issue with refreshing incomplete ShadowProtect backup jobs older than 48 hours via the refresh button (Ahsay)
• Fix an issue with last successful dates during repair operations (Ahsay)
• Fix an issue that could lead to unknown monitoring priorities set on backupsets (Ahsay)
• Fix a cosmetic issue with button text overflow on certain settings pages

Week ending 2016-05-06

• (Custom Development)
• Feature: Allow plan reconfiguration for authorised plans on customer's server regardless of reseller server restriction (Ahsay)
• Feature: Allow overriding the 'Free' column display for a given Permission Group (ShadowProtect)
• Feature: Additional customer name column on the Search Backupsets and Search Backupjobs page (Ahsay)
• Enhancement: Update ShadowProtect connector to 1.10.4.0, 1.10.5.0, 1.10.6.0, 1.10.7.0 (improved compatibility with ImageManager 7; improved compatibility with recent operating system versions; fix an issue with multiple- or upgraded- versions of ImageManager installed; fix an issue with submitting very long messages to the Windows Event Log; fix an issue that could cause temporary files to build up; fix an issue with single corrupt/defunct managed folders interrupting data servicing for other other folders)
• Enhancement: Cosmetic colouring job status on the Search Backupjobs page (Ahsay)
• Fix an issue with default monitoring priorities for newly detected backupsets (Ahsay)
• Fix an issue with infinite redirection loop for a reseller office editing an account when no plans are available (Ahsay)
• Fix an issue with certain search clauses missing when orphaned backupsets are globally hidden (Asigra)
• Fix an issue with server replication events not firing under certain circumstances (Ahsay)
• Fix a cosmetic issue with invalid email addresses on the Manage Event Handlers page

Week ending 2016-05-13

• Allow modifying accounts on 7.7 servers. Ban remains in place for older 7.x servers (Ahsay)
• Feature: Support Dashboards for ShadowProtect, AppAssure, Asigra
• Feature: Shared Quota support (Ahsay)
• Feature: Update Portuguese translation
• Feature: Optional column to display Replication status on the Manage Servers page (Ahsay)
• Enhancement: New information style for bar widgets in Dashboard views, offering more clear data visualisation
• Fix an issue with missing backupsets on the Demo Portal (Ahsay)
• Fix an issue with no information returned in the Search Backupjob Content report (Ahsay)

Week ending 2016-05-20

• Enhancement: Unify protected machines if primary and replica cores are both attached (AppAssure)
• Enhancement: Necessary compatibility changes (Ahsay 7.7 compatibility)
• Fix an issue with permission requirements to toggle the Mail Queue feature
• Fix an issue with retrieving backupjob information (Ahsay 7.7 compatibility)
• Fix an issue with 'no backup job on this day' error messages
• Fix an issue with the Search Backupjob Contents page
• Fix an issue with not preserving historical records for later merge when a server was deleted (Ahsay)
• Fix an issue with the 'Backupjob completed, logging a certain message' Event Handler rule (Ahsay)
• Fix a cosmetic issue with long text lines on Installation Summary PDF documents (Ahsay)

Week ending 2016-05-27

• Enhancement: Increase timeout for communicating with a connector behind a Shuttle (ShadowProtect)
• Fix an issue with preferring stored information over canonical server-supplied information in certain circumstances surrounding the Restore applet (Ahsay)
• Fix an issue that could prevent loading the Restore applet for accounts owned by a Subadmin (Ahsay)
• Fix an issue overwriting master data with replica data if both master and replica cores are attached (AppAssure)
• Fix an issue with using the User Monitor feature with duplicate usernames present on the server (Ahsay)
• Fix an issue with auto-unlocking accounts owned by a Subadmin (Ahsay)
• Fix an issue with the backupset search-and-replace feature for backupsets owned by a Subadmin (Ahsay)
• Fix an issue that could result in not applying account status changes (Ahsay)
• Fix an issue with too-broad default exclusions from the Potentially Unmanaged Folders check (ShadowProtect)
• Fix an issue with installation summary logo images not appearing in self-hosted MyClient installations where a custom hosts file is in place (Ahsay)

Week ending 2016-06-03

• Enhancement: Cosmetic upgrades to the new 'Graphite' theme
• Fix an issue with backupjob report statistics (Ahsay v7 compatibility)
• Fix an issue with tracking last change times for backupsets under certain abnormal sync conditions (Ahsay)
• Fix an issue with extracting operating system version and client software version for non-English language clients (Ahsay)
• Fix a cosmetic issue with the optional short 'plus-count' module display on the View Customers page not counting certain modules (Ahsay)
• Fix a cosmetic issue causing large amounts of erroneous 'New backupset detected' entries in the System Notifications page (Ahsay)
• Fix a cosmetic issue with missing installation name on the import-resellers dialog window (Ahsay)

Week ending 2016-06-10

• Reduce volume of generated CdpBackupset log messages, that could cause high disk usage on the CBS server (Ahsay v7 compatibility)
• Fix an issue with error retrieval for some certain backupjob reports (Ahsay v7 compatibility)
• Fix an issue with syncing recent backupjobs in certain specific cases (Ahsay v7 compatibility)
• Fix an issue with reassigning reseller's reseller in bulk via the Bulk Office Editor on the Manage System Users page
• Fix an issue with split clients when they are found on either the DS-System or DS-Client side of the DS-NOC, but not both (Asigra)
• Fix an issue with the 'toggle orphaned backupsets' feature on a Customer Detail page containing multiple merged Asigra services (Asigra)
• Fix a cosmetic issue with zero-size selection widgets on the 'Graphite' theme
• Fix a cosmetic issue with unclear 'Save Schedule' buttons in nested backupset editor pages (Ahsay)

Week ending 2016-06-17

• Feature: Event handler to send email report from any systemwide table
• Fix an issue with not merging client-only and system-only backupset entries in certain situations (Asigra)
• Fix an issue with Owner (Account Manager) field management for sub-reseller accounts
• Fix an issue with logging in on certain web browsers
• Fix a cosmetic issue with unclear wording around Alias sync options on the Data Binding tab (Ahsay)
• Fix a cosmetic issue with context menu transitions on the Graphite theme
• Fix a cosmetic issue with System I backupsets (Asigra)
• Fix a cosmetic issue with long text fields on System Settings menu buttons

Week ending 2016-06-24

• Feature: Log all backup report recipient changes to the System Notifications page (Ahsay)
• Enhancement: Add specific description to cover certain sync errors in server 7.7.2.0, since fixed in 7.7.2.1 (Ahsay)
• Fix an issue with flickering backupsets if sync processes take longer than a certain time period (Asigra)
• Fix an issue with first-time One Click Login to a server of unknown v6/v7 type (Ahsay)
• Fix an issue with not including recipients with custom configurations in the 'Backupset Report Recipients' search clause on the View Customers page
• Fix an issue with sync after re-using a server entry in MyClient to point to an entirely new Core (AppAssure)
• Fix an issue with UNC path detection in Unmanaged Folders check (ShadowProtect)
• Fix a cosmetic issue that could occur if multiple backup product support is enabled, but custom branding is disabled

Week ending 2016-07-01

• Feature: Synchronise and display pager/administrative contact email addresses (Asigra)
• Fix an issue with multiple page detection in log pages for certain versions of the backup server (Asigra)
• Fix a cosmetic issue with 1970 dates appearing in email reports (Asigra)
• Fix a cosmetic issue with certiain multi-line radio control options

Week ending 2016-07-08

• (no changes)

Week ending 2016-07-15

• Feature: Extract and display email, administrative, and pager contacts from DS-Clients (Asigra)
• Enhancement: Apply Asigra event filters to overwrite importance statuses
• Add tooltip message regarding clicking on thermometer segments (Ahsay)
• Fix an issue with manual runs of the Module Optimiser task (Ahsay)
• Fix an issue with syncing accounts containing identically named backupsets across different computers, appearing on the DS-Client and not appearing on the DS-System (Asigra)
• Fix an issue with logging in to the Customer Portal via a fully customised remote form on certain versions of Chrome
• Fix an issue with spurious disconnections when simulating login operations (Asigra)
• Fix a cosmetic issue with red lines on some pages when using the Modern theme

Week ending 2016-07-22

• Feature: Full offline installer (Autoclients)
• Feature: Select target install directory (Autoclients)
• Fix an issue with automatically merging multiple partially synced records (Asigra)
• Fix an issue with disassociated last job references (Asigra)
• Fix a performance issue with managing large numbers of account groups and sales groups (Asigra)

Week ending 2016-07-29

• Feature: Optional 'Number of devices (unique computer names)' column and search filter on the View Customers page (Ahsay)
• Feature: Option to display a dedicated column for Backupset IDs on the View Backupsets page (Ahsay)
• Feature: Allow making bulk changes to price plans when selecting multiple accounts to edit on the View Customers page (Ahsay)
• Feature: Supply server details to any custom handlers in the 'Replication Status Changed' Event Source (Ahsay)
• Enhancement: Cosmetic handling for status codes overwritten by a DS-NOC Event Filter (Asigra)
• Enhancement: Add warning to the Reseller Import dialog about the consequences of disassociating then re-importing SubAdmins (Ahsay)
• Disable 'Browse Files' feature for Ahsay v7 clients
• Fix an issue with delayed price calculations when updating Quota for an account (Ahsay)
• Fix an issue with using the CSR Generator with new ICANN gTLDs
• Fix a cosmetic issue with price area configuration on certain themes
• Fix a cosmetic issue with combined status display in certain semi-successful cases (Asigra)

Week ending 2016-08-05

• Feature: Support WHERE NOT in search clauses. Click the 'WHERE'/'AND' text to change the clause type
• Feature: Allow searching backupsets by Last Status as a combined client/server completion/error status (Asigra)
• Enhancement: Supply server details as event parameter in the 'Server Alerts Deferred' event handler (Ahsay)
• Enhancement: It's no longer mandatory to supply an installer name on Installation Summary documents (Ahsay)
• Fix an issue with backup job classification on the homepage Search Widgets (Asigra)
• Fix an issue with overwritten status types if an Event Filter was configured on the DS-NOC server (Asigra)
• Fix an issue with attempting to sync de-selected DS-System servers (Asigra)
• Fix a cosmetic issue with disabling buttons on the new 'Graphite' theme

Week ending 2016-08-12

• Feature: Allow customising the backup report email subject text to include custom text if all jobs were successful (Ahsay)
• Feature: Allow configuring maximum number of displayed notes, instead of hard limit of 40
• Feature: Allow searching backupjobs by Last Status as separate individual client/server completion/error status (Asigra)
• Feature: New report frequency 'Daily if backup(s) have ran/failed in the last 24 hours'
• Enhancement: Display per-destination sizes in the Data Usage grid (Ahsay v7)
• Enhancement: Separate the event handler 'Backupjob completed, logging a certain message' into two, depending on behaviour in the presence of multiple matches (Ahsay)
• Enhancement: Allow performing DIFFERENTIAL and COPY backup operations on Exchange Server backupsets (Ahsay)
• Enhancement: Categorise event types in the drop-down filter on the System Notifications page
• Enhancement: Updated software download operating system images and compatibility text (Ahsay)
• Enhancement: Improve page load performance for the 'Data Usage' grid section on a Customer Detail page (Ahsay)
• Enhancement: Display access URLs for each branding interface on the System Branding page
• Reduce displayed warnings/errors from the 'detail' link from 25 down to 10 (Ahsay)
• Fix an issue with timezone detection, and changing the account timezone (Ahsay v7 compatibility)
• Fix an issue with setting backup account modules (Ahsay v7 compatibility)
• Fix an issue with repeatedly renaming accounts when 'Two-way sync' or 'Backup server authoritative' sync modes are used on a merged account (Ahsay)
• Fix an issue with identifying warning/error messages within backup job reports (Ahsay v7 compatibility)
• Fix an issue with automatically assigning detected DS-Client records (Asigra)
• Fix an issue with communicating to a DS-NOC server that is slow to respond (Asigra)
• Fix an issue with syncing successive cores if one core fails to provide a version number (Asigra)
• Fix a cosmetic issue with missing placeholder text on the Global pane on the System Branding page
• Fix a cosmetic issue with displaying Ahsay configuration settings on non-Ahsay installations
• Fix a cosmetic issue with colouring for separate client/server completion/error status text (Asigra)
• Fix a cosmetic issue with outdated references to the Account Properties page by its old name
• Fix a cosmetic issue with missing colours for warning/error row entries when viewing a backup job report (Ahsay v7 compatibility)
• Fix a cosmetic issue with missing Data Size information in graphs (Ahsay v7 compatibility)

Week ending 2016-08-19

• Feature: New email report template 'Modern single-customer (including error detail)' (Ahsay)
• Feature: System Behaviour option to disable oneclick mode for Autoclients (Ahsay)
• Feature: Display 'Last successful job' inline with backupset detail (Asigra)
• Enhancement: Log additional messages to the System Notifications page for more types of system configuration changes
• Enhancement: Exclude local copy destination sizes from backupset size and account usage (Ahsay v7 compatibility)
• Enhancement: Retrieve version sooner for new servers (Ahsay)
• Enhancement: Support new software download URL format if autogenerated download URLs are enabled (Ahsay v7 compatibility)
• Fix an issue with the Data Upload graph (Ahsay v7 compatibility)
• Fix an issue with using the same remote Destination on multiple backupsets (Ahsay v7)
• Fix an issue with using the 'full offline installer' Autoclient option if the base URL cannot be retrieved (Ahsay)
• Fix a cosmetic issue with Destination sizes above 2GB (Ahsay v7)
• Fix a cosmetic issue with loading text editor areas if the system interface language was set to Portuguese
• Fix a cosmetic issue when attempting to view recent restore jobs (Ahsay v7)
• Fix a cosmetic issue with sorting custom account properties in search views

Week ending 2016-08-26

• Feature: Option to override email report language per-customer (Ahsay)
• Feature: Event Handler rule to submit an Installation Summary (Ahsay)
• Enhancement: Improve inline documentation when submitting an Installation Summary (Ahsay)
• Fix an issue with handling unknown backupset types in the Automatic Module Optimizer (Ahsay)
• Fix an issue with syncing Destination information from certain CBS server versions that miss out information in response (Ahsay v7 compatibility)
• Fix an issue with removing cores (AppAssure)
• Fix an issue with the 'Download Stored Backupset Profiles' feature if information was missing for a single backupset (Ahsay)
• Fix an issue with loading large reports from the backup server (Ahsay v7 compatibility)
• Fix an issue with not applying the 'Use Customer's Language' setting to external-view backup job reports if the customer was not logged in to the Customer Portal (Ahsay)
• Fix a cosmetic issue that could cause tickets to be missing from email reports in certain specific situations
• Fix a cosmetic issue with loading reports for a Connector that has since been removed from the system (ShadowProtect)
• Fix a cosmetic issue with respecting choice of 1000 / 1024 multiples in graph views (AppAssure)
• Fix a cosmetic issue with the Password Reset email message text
• Fix a cosmetic issue with not displaying server names for old submitted Installation Summaries (Ahsay)
• Fix a cosmetic issue with unexpected scrollbar on column selection popup on certain themes and on certain pages

Week ending 2016-09-02

• Feature: Event Source 'Menu-initiated trigger (about company)' for custom menu items with Company context
• Feature: Allow converting a Connector between direct-attachment and Shuttle-attachment, preserving all history (ShadowProtect)
• Enhancement: Allow renaming a Connector that is behind a Shuttle (ShadowProtect)
• Enhancement: Cosmetic improvements for the System Behaviour page on widescreen themes like Graphite
• Enhancement: Cosmetic improvements for the Graphite theme
• Increase communication timeout for Connector servers behind a Shuttle (ShadowProtect)
• Redistribute connection attempts to ensure no structural/systematic failures are caused by server ordering (ShadowProtect)
• Fix an issue with not automatically linking tickets to their most recent backupjob (Ahsay)
• Fix an issue with displaying very large backupjob reports (Ahsay)
• Fix an issue with loading notes on the Customer Detail dialog
• Fix an issue with saving price formulas
• Fix an issue with creating and editing geographical Regions
• Fix a cosmetic issue with switching between Compressed and Uncompressed sizes (Ahsay)
• Fix a cosmetic issue with loading ticket details for non-Primary users
• Fix a cosmetic issue with loading storage history graphs (AppAssure)
• Fix a cosmetic issue with padding around thermometers when hovering backupsets in classic (non-Graphite) themes

Week ending 2016-09-09

• Feature: Option to view and search by number of billing commissions on the Manage System Users page
• Feature: Allow setting a specific New Account Plan when creating accounts via the MyClient API (Ahsay)
• Enhancement: Improve recovery process for self-hosted licensees with bad serial numbers
• Enhancement: Allow using the New Account API for non-primary MyClient API keys (Ahsay)
• Enhancement: Cosmetic improvements for the Graphite theme
• Fix an issue with overwriting event statuses by backupset importance (Asigra)
• Fix an issue with the Region editor
• Fix an issue with primary contact handling after merging customer records
• Fix an issue with timezone support on certain server versions (Ahsay v7 compatibility)
• Fix an issue with selecting a permission group for new reseller offices created via the MyClient API
• Fix assorted cosmetic issues

Week ending 2016-09-16

• Feature: Option to display event log items as grid, on widescreen themes
• Feature: Option to disable email reports on a per-server basis (Ahsay)
• Feature: Option to prevent user contacts sync (Ahsay v7 compatibility)
• Enhancement: Cosmetic improvements for the new Graphite theme
• Fix an issue with retrieving filter overwrite rules (Asigra)
• Fix an issue with parsing filter overwrite rules with high bit set (Asigra)
• Fix an issue with permission groups for new reseller offices created via the MyClient API
• Fix a cosmetic issue with loading company notes on the Event Log page
• Fix a cosmetic issue with certain versions of the Safari web browser
• Fix a cosmetic issue with note areas containing no notes

Week ending 2016-09-23

• Feature: Bulk set language for multiple accounts (Ahsay)
• Feature: Display backupjob destination on the Search Backupjobs page (Ahsay v7)
• Feature: View backupset's worst status across multiple destinations (Ahsay v7)
• Feature: English (UK) translation
• Enhancement: Allow creating API keys to create new reseller on reseller's behalf
• Enhancement: Cosmetic improvements for the new Graphite theme
• Enhancement: Allow sorting by error and server-type on the Manage Servers page
• Fix an issue with providing status information for local-only backupsets with no DS-System component (Asigra)
• Fix an issue with deregistering cores (AppAssure)
• Fix a cosmetic issue with status colours for certain warning types (Asigra)
• Fix a cosmetic issue with inconsistent naming for different plan editor types (Ahsay)

Week ending 2016-09-30

• Feature: Support ACB module types (Ahsay v7 compatibility)
• Fix an issue with fast-pass error detection on colossal backup job reports containing over 200MB of log entries (Ahsay v7 compatibility)
• Fix an issue with not syncing report information for colossal backup job reports containing over 200MB of log entries (Ahsay v7 compatibility)
• Fix an issue assigning user groups upon new account creation (Ahsay v7 compatibility)
• Fix an issue updating primary contact setting

Week ending 2016-10-07

• Feature: Multiple destination support for event log backupset history bars (Ahsay v7)
• Feature: Destination filtering for backupjobs (Ahsay v7)
• Enhancement: Resync individual user right-click context menu action on the customer list (Ahsay)
• Enhancement: Monitoring priority configurations for backupsets now more explicit
• Enhancement: Cosmetic improvements to event log backupset components
• Enhancement: Cosmetic improvements for the new Graphite theme
• Enhancement: Display BackupSetID on backup job 'details' reports (Ahsay)
• Enhancement: Improved accuracy of backupset filtering for backupjobs (Ahsay)
• Expand sync behaviour to get latest jobs for each destination rather than just each backupset (Ahsay v7)
• Fix an issue with backupset destinations not appearing in certain cases (Ahsay v7)
• Fix an issue with incorrect storage statistics being displayed for some multiple-destination backupsets (Ahsay v7)
• Fix an issue with 'missed' jobs not displaying when filtering by destination (Ahsay v7)
• Fix an issue displaying non-functional buttons to users of the wrong permissions level
• Fix an issue with out-of-date data sometimes taking priority when multiple AppAssure replicas are attached (Dell AppAssure)
• Fix an issue with backupset error details overflowing their container on expansion

Week ending 2016-10-14

• (Custom Development)
• Fix an issue displaying backupset information on legacy themes

Week ending 2016-10-21

• (Custom Development)
• Feature: Custom homepages can now be specified in System Settings -> System Behaviour -> MyClient Interface
• Enhancement: Note display restrictions now apply to backupset notes on the event log page and customer details pages
• Enhancement: Resellers can now assign sub-resellers and parent resellers to tickets
• Enhancement: 'Untitled' labels for custom pages with no titles set
• Fix a cosmetic issue with backupset option separators
• Fix a cosmetic issue with long named watchlist items causing horizontal scrolling
• Fix an issue with tooltips appearing for permission restricted features
• Fix an issue with apostrophes displaying incorrectly in autoclient installers

Week ending 2016-10-28

• (Custom Development)
• Feature: Per server OBM/ACB license usage details viewable from the servers table
• Enhancement: Allow technician users to view and assign monitoring priorities

Week ending 2016-11-04

• (Custom Development)
• Feature: Add option to restrict the use of Diffie-Hellman cipher suite, due to poor default security of some Ahsay OBS SSL configurations
• Enhancement: Support for new v7 module types mobile and Office 365 Exchange
• Fix an issue with using the v7 system state module
• Fix v7 incompatible functionality appearing in customer portal for v7 customers

Week ending 2016-11-11

• Enhancement: Cosmetic improvements for the Graphite theme
• Enhancement: Added usemap tag to customer email header images to allow for inclusion of HTML maps via email text templates when using the raw html editor (map name is 'headermap')
• Fix an issue with DAR agents not being correctly removed in some instances after removal from the core
• Fix an issue with event handler custom email reports not including links in some columns
• Fix an issue with event handler custom email reports not restricting columns to those specified in the selected search
• Fix a cosmetic issue with disabled text fields still being editable in some circumstances
• Fix an issue with customer details page backupsets displaying with inconsistent heights

Week ending 2016-11-18

• (Custom Development)
• Feature: Add option to select the default date selection for installation date when generating installation summaries
• Feature: Add option to pre-resolve domain names for Ahsay servers to handle resolution issues in certain self-hosted situations
• Feature: Add 'search-servers' option to MyClient API
• Enhancement: Expand Ahsay license usage details for the Manage Servers server table
• Enhancement: Add support for new status type (Ahsay v7.9)
• Fix an issue preventing deselection of a column on the Manage Servers page

Week ending 2016-11-25

• (Custom development)
• Enhancement: Add additional Ahsay-related key types to MyClient API to allow for greater flexibility of control over API capabilities
• Fix an issue preventing some account modules from being applied at account creation (Ahsay v7)
• Fix an issue preventing modification of account backup report recipients under certain conditions (StorageCraft)
• Fix an issue causing the customer list email icon to not display under certain conditions
• Fix an issue preventing some event filters from applying to corresponding log items (Asigra)
• Fix an issue causing event handler all-tables report to return only a limited number of results in certain conditions

Week ending 2016-12-02

• Enhancement: Cosmetic improvements for selected table rows in new Graphite theme
• Enhancement: Add last success time column to backupsets page (Asigra)
• Enhancement: Add last success time filter to backupsets page (Asigra)
• Enhancement: Allow majority of backupsets page columns to be disabled (Asigra)
• Enhancement: MyClient API export results will now load the column selections of the saved search used in the API call
• Enhancement: Replace comma separators with bar separators for Ahsay license stats columns on the Manage Servers page to facilitate easier API result parsing
• Enhancement: More intelligent URL handling for the Software Download URLs editor
• Enhancement: Add separate backupset note restriction to complement existing note display restriction setting in System Behaviour
• Enhancement: Add 'Office has operators' column to operators export on the Manage System Users page
• Fix an issue causing disabled modules to display incorrectly in the price plans editor
• Fix an issue with 'set billing rate' event handler not updating subscription value immediately
• Fix an issue with very long commands failing to save in 'Run command..' event handlers
• Fix an issue with Mac Autoclients downloading Windows .exe in certain conditions
• Fix a cosmetic issues affecting Internet Explorer users
• Fix a cosmetic causing backup account configuration options to overflow borders for some non-English interface languages
• Removed beta billing comma decimal separator feature
• Fix an issue causing Ahsay account graph data to display incorrectly under limited conditions for large values
• Fix an issue with Ahsay account aliases not applying

Week ending 2016-12-09

• (Custom development)
• Feature: Per-reseller installation summary text templates
• Enhancement: Cosmetic improvements to some graphs and information areas on customer details pages
• Enhancement: Improved reliability of report parsing
• Fix a layout issue on customer details pages
• Fix a cosmetic issue affecting the display of remote commands

Week ending 2016-12-16

• (Custom development)
• Feature: Add event handler actions to trigger immediate rollback of temporary quota and bandwidth changes (Ahsay)
• Enhancement: Add a 'Bandwidth' column to the View Customers page (Ahsay)
• Enhancement: Improved support for new status codes and log entries (Ahsay)
• Enhancement: Add a system settings option to hide the restore button on customer details pages (Ahsay)
• Enhancement: Local URLs added to templates in the raw html editor will no longer be adjusted to relative URLs
• Fix an issue preventing very large bulk account deletions from the View Accounts page
• Fix a cosmetic issue affecting the layout of pop-up dialogues
• Fix a cosmetic issue affecting the display of mail preview headers
• Fix an issue with the 'Customer has temporary quota change' filter on the View Customers page (Ahsay)
• Fix an issue filtering by bandwidth from the View Customers page (Ahsay)
• Fix an issue preventing display of event log items in some situations
• Fix an issue preventing old profile.xml data from being pruned

Week ending 2016-12-23

• (Custom development)
• Enhancement: Allow bandwidth report generation to continue if a server is unreachable
• Enhancement: Update builds of sethost for Windows, Mac and Linux

Week ending 2016-12-30

• (no changes)

Week ending 2017-01-06

• (no changes)

Week ending 2017-01-13

• (Custom development)
• Fix a permissions issue preventing some user roles from being able to export accounts details

Week ending 2017-01-20

• (Custom development)

Week ending 2017-01-27

• (Custom development)
• Fix issue with v7 module assignments.
• Fix an issue with rollback event handlers not displaying correct feedback when run manually.
• Fix an issue with 'Removed user..' emails not correctly formatting server names in the subject line.
• Fix an issue causing the automatic module manager to disable extra modules.

Week ending 2017-02-03

• (Custom development)

Week ending 2017-02-10

• (Custom development)
• Fix an issue with currency formatting in some regions.

Week ending 2017-02-17

• (Custom development)
• Enhancement: Allow per-user automated bandwidth adjustments via event handler.
• Enhancement: Add Ahsay server license details columns to the Manage Servers page.
• Enhancement: Add Server column to Search Ahsay Backupsets page.
• Enhancement: Add User SubAdmin column to Search Ahsay Backupsets page.
• Fix an issue with automatic quota adjustments.
• Fix a layout issue with the plan reconfiguration tool.
• Fix an issue with quota and bandwidth rollbacks for Ahsay v7 users.

Week ending 2017-02-24

• Enhancement: Ahsay servers reconfigured to have 'example.com' domains will not sync.
• Fix an issue with Ahsay backupset editor not saving changes under certain configurations.
• Comet Support: Update branding components.
• Comet Support: Add support for new account creation.
• Comet Support: Email reporting.
• Comet Support: Add support for additional protected item types.
• Comet Support: Fix issue with spurious account generation.
• Comet Support: Fix issue with re-used usernames.
• Comet Support: System notification when users sign directly into Comet server.
• Comet Support: Ticket system integration.
• Comet Support: Fix issue with quota components displaying when quota disabled.
• Comet Support: Integrate protected item editor component.
• Comet Support: Add additional protected item types to protected item editor.
• Comet Support: Fix issues with protected item editor table generation under some configurations.
• Comet Support: ... and many more technical and general integration improvements.

Week ending 2017-03-03

• Feature: New system theme (Comet).
• Feature: Ahsay agent names now visible in MyClient (requires at least one new job sync to retrieve data) on the customer list.
• Feature: System Maintenance tool to retrieve all backupset profiles, -including- profiles for since-deleted backupsets (Ahsay).
• Enhancement: Allow the automatic addition of notes to customer records on event handler rollbacks to be disabled.
• Enhancement: Customer custom field columns (System Settings -> System Behaviour -> Data Binding -> Custom Fields) can now be optionally enabled / disabled on customer list.
• Enhancement: More reliable handling of module state for modules with dependent quota fields (Ahsay v7).
• Enhancement: Prevent email spam for temporarily refused server username/password combinations due to bug in Ahsay v7 server resulting in occasional erroneous rejections.
• Fix an issue with installation summary generation when no reseller is set for the user (Ahsay).
• Fix an issue with incorrect backupset file sizes being displayed under certain configurations (Ahsay v7).
• Fix an issue with report subject lines not indicating success when all non-hidden volumes have successful statuses (AppAssure).
• Fix an issue with client versions not being correctly parsed in rare cases (Ahsay v5).
• Comet Support: Reduce protected item editor scale.
• Comet Support: Introduce more nuanced font sizing to protected item editor components.
• Comet Support: Fix an issue with protected item editor retention/schedule editor fields not enabling/disabling automatically.
• Comet Support: Protected item editor client-version-based feature toggling.
• Comet Support: New style for protected item elements and job history bar.

Week ending 2017-03-10

• Feature: Enable Comet support for all users.
• Enhancement: Hide Comet menu items if no Comet users are available for the current user.
• Enhancement: Adjustments to menu layouts to correspond with product-specific nature of various pages.
• Enhancement: Include backupset status-specific notes consistently across report templates.
• Fix a cosmetic issue affecting breadcrumb navigation bars.
• Fix cosmetic issues affecting layout and content of Comet protected item elements.
• Fix a cosmetic issue affecting the display of times in Comet job reports under certain circumstances.
• Fix an issue applying Ahsay dependent settings.
• Fix an issue previewing reports.
• Fix an issue with 'save and close' function of Comet account management dialog.

Week ending 2017-03-17

• Removed support for MacOS autoclients.
• Enhancement: Improved descriptions for new status types (Ahsay v7).
• Enhancement: Cosmetic improvements for Comet UI elements.
• Enhancement: Cosmetic improvements for icon buttons.
• Enhancement: Linked tickets that have been closed are crossed out.
• Enhancement: Additional sync option ('Users + Backupsets + Jobs') to allow full manual resyncs (Ahsay).
• Enhancement: Toggle to allow hiding of default 'Welcome to {installation name}' message on login page (System Settings -> System Behaviour -> Interface -> 'Hide default welcome message...').
• Enhancement: Server Host (hostname) column for customers and backupsets pages (Ahsay).
• Fix an issue displaying the backupset editor under some configurations (Ahsay v7).
• Fix an issue with price calculation previews accounting for quotas of now-disabled modules.
• Fix cosmetic and autofill related issues affecting the Manage Backup Account dialog (Ahsay).
• Fix an issue causing unnamed columns to appear in the accounts CSV export.
• Fix an issue with the formatting of multiple email addresses in the accounts CSV export.
• Fix an issue with missing navigation elements in the 'Embeddable' theme.

Week ending 2017-03-24

• (Custom development)
• Feature: Option to prevent sync tasks for an Ahsay server, allowing it to be effectively disabled without removing its data from MyClient.
• Feature: Default timezones for new users can now be configured on a per-plan basis (Ahsay).
• Enhancement: Standard UI component adjustments for each theme to improve consistency.
• Fix an issue delaying background sync tasks.
• Fix an issue adding notes to tickets.
• Fix an issue affecting the delivery of email reports (ShadowProtect).
• Fix an issue causing some menu items to be absent on some themes.
• Fix an issue restricting certain functionality to customers using Ahsay products.

Week ending 2017-03-31

• (Custom development)
• Enhancement: Improvements to the Comet UI theme.
• Fix an issue causing navigation components to display incorrectly in certain situations.
• Fix a cosmetic issue affecting tooltips in certain situations.

Week ending 2017-04-07

• (Custom development)
• Feature: Home page widgets for Comet (see 'Search Widgets' documentation for configuration details).
• Enhancement: Recursive accounts search filter to allow for more complex queries based on reseller relationships and more.
• Enhancement: Updated ShadowProtect Connector now provides volume size to MyClient.
• Fix an issue causing accounts to be marked as deleted following a migration or period of downtime (Comet).
• Fix a cosmetic issue causing button icons to display incorrectly in some cases.
• Fix a cosmetic issue affecting the presentation of table search areas.

Week ending 2017-04-14

• (Custom development)
• Enhancement: Data usage table headings updated for semantic clarity (Comet).
• Fix an issue preventing the backupset editor from loading for some backupset types (Ahsay v7).
• Fix an issue preventing replication status from showing correctly (Ahsay v7).
• Fix layout issue affecting Customer Details page Protected Items tiles (Comet).
• Fix layout and clarity issues affecting customers with merged records (multiple services).
• Fix an issue causing overzealous user-side caching of site assets.
• Fix cosmetic issue causing dialog backgrounds to display incorrectly for users of some legacy themes.
• Fix an issue handling replicated account data when both source and replica are being synced with MyClient (Comet).
• Cosmetic enhancements for the Comet UI theme.

Week ending 2017-04-21

• (Custom development)
• Enhancement: Expanded functionality available to users with the Technical Manager role to include the System Notifications log.
• Enhancement: Added some additional default saved searches for Comet Sources.
• Fix an issue cleaning up dead account instances (Comet).
• Cosmetic enhancements for the Comet UI theme.

Week ending 2017-04-28

• (Custom development)
• Fix an issue parsing malformed jpeg branding images.
• Fix an issue causing account quota consumption to display incorrectly (Comet).
• Fix an issue with default tab selection in some dialogs.
• Cosmetic enhancements for the Comet UI theme.

Week ending 2017-05-05

• (Custom development)
• Enhancement: Can now delete ACB backupsets using the backupset editor.
• Enhancement: Added ability to specify the reseller office by name when creating Ahsay accounts via the API.
• Enhancement: Can now bulk update Ahsay v7 accounts.
• Enhancement: Added a 'Backupsets with schedules only' option to the backup report recipients for a customer.
• Fix an issue where creating an Ahsay account via the API without a plan would fail.
• Fix a cosmetic issue with response bars in dialogs.
• Fix backupset editor background color when using the Comet theme.
• Fix an issue where saving in the backupset editor could fail to apply the changes.
• Fix issue where some information was missing from installation summaries for Ahsay v7 reports.
• Fix a cosmetic issue with Comet thermometer bar spacing.
• Fix an issue with Comet quotas displaying incorrectly.

Week ending 2017-05-12

• (Custom development)
• Enhancement: Can now edit the Comet report email subject.
• Enhancement: Can now download the Ahsay v7 restore client from the customer detail page.
• Fixed a cosmetic issue with display of backup summary tooltips for Comet.
• Fixed an issue where Comet daily report subject would be empty in some cases.
• Updated the Shadow Protect Connector to version 1.11.1.0.
• Fixed issue with some Asigra backup types missing and causing errors.
• Fixed issue with homepage widgets with long text lengths being cut off.

Week ending 2017-05-19

• (Custom development)
• Performance improvements to the Ahsay sync engine.
• Fixed issue where syncs were failing in some cases due to excessive memory usage (Ahsay).
• Fixed error when trying to view a report when the associated account was missing (Comet).
• Fixed issue where some companies had no associated reseller office.
• Fixed issue where the manage account password dialog would require unnecessary scrolling (Ahsay).
• Fixed issue where password changes were not being applied (Ahsay v7).
• Fixed issue where viewing large job reports could timeout (Ahsay).
• Fixed issue where clients with no quota caused errors (Asigra).
• Fixed issue where Pre-Defined destinations showed with blank names on the customer page (Ahsay).

Week ending 2017-05-26

• (Custom development)
• Enhancement: Improve handling of invalid API responses (Ahsay).
• Enhancement: Log details of error conditions to the system log (Storagecraft).
• Fixed issue causing accounts to no longer be assigned to a plan (Ahsay).

Week ending 2017-06-02

• (Custom development)
• Enhancement: Allow for specification of desired permission group in the create reseller office API.
• Enhancement: Present more information when unexpected log types are encountered (Ahsay).

Week ending 2017-06-09

• (Custom development)
• Enhancement: Improved presentation and full length (non-truncated) messages in tooltips for response header in modern themes.
• Enhancement: Server version can now be viewed from the customer details page (Comet).
• Enhancement: Better handling of v7 password errors including during account creation (Ahsay v7).
• Enhancement: Module quota columns on the view customers page for mobile, Office 365 and MS Exchange (Ahsay).
• Fix an issue preventing sections of the System Behaviour settings page from appearing in some circumstances.
• Fix an issue preventing some Manage Servers page columns from appearing.
• Fix a cosmetic issue with visual cues for suspended users on modern themes (Ahsay).
• Fix an issue causing the quota bar to be missing in reports to recipients with custom reporting configurations (Ahsay).
• Fix an issue causing blank schedule types to appear as 'unknown' (Ahsay v7).
• Fix an issue preventing quotas from being set to '0' (Ahsay).

Week ending 2017-06-16

• (Custom development)
• Enhancement: Improved handling of discrepant sets of available timezones when applying bulk changes across a group of v7 and v6 customers (Ahsay).
• Enhancement: Stability, connectivity and logging improvements for the Connector software (StorageCraft).
• Enhancement: Improved the behaviour of managed folder pruning (StorageCraft).
• Fix a cosmetic issue affecting the display of server sync error indicators.
• Fix an issue causing incorrect presentation of account statistics in the usage graph (Ahsay).

Week ending 2017-06-23

• (Custom development)
• Feature: 'Delete account' functionality for Comet customers.
• Enhancement: Data and quota usage details now visible from the customer list (Comet).
• Enhancement: Use actual device count in favour of heuristics for v7 servers, since this information is now available via the API (Ahsay v7).
• Enhancement: New customers and backupsets search filters allowing certain sets of results to only be matched on particular weekdays - particularly useful for complex event handlers (Ahsay).
• Enhancement: 'Error communicating with StorageCraft connector' event source can now be restricted to connectors assigned to a particular reseller (StorageCraft).
• Enhancement: Non-technical operators can now view customers (StorageCraft).
• Enhancement: Context-menu based tagging (including in bulk) for customers on the customer list (Ahsay and Comet).
• Enhancement: Allow the primary office its operators from unmasking customer passwords (already possible for non-primary offices) (Ahsay).
• Fix an issue causing post-erasure redirects on dead customer records to go to the customer listing for Ahsay customers, regardless of the product type.
• Fix an issue encountered trying to render the navigation menu highlight bar when no navigation items are present.
• Fix a cosmetic issue with visual cues for disabled system operators on modern themes.
• Fix an issue making bulk modifications to time-zones with certain time-zone selections (Ahsay).

Week ending 2017-06-30

• (Custom development)
• Enhancement: Improve the presentation of protected items and storage vaults on the customer details page (Comet).
• Enhancement: Aggregate status column and filter on the customer list (Comet).
• Enhancement: Daily on failure report schedule type (Comet).
• Enhancement: Context-menu edit backup account option on the customer list (Comet).
• Enhancement: Last job status details for protected items, regardless of server job log retention policy (Comet).
• Enhancement: Clarify the naming of 'Usage' columns on customer list pages to 'Quota Usage' to avoid confusion (Ahsay and Comet).
• Enhancement: Display total for the folder size column in the footer of the customer list (StorageCraft).
• Enhancement: New dashboards search selection option matching all customers/backupsets on the system.
• Fix an issue preventing event handler triggered backup reports from being sent under certain circumstances.
• Fix an issue preventing some successful jobs from being recognised as such (Comet).
• Fix an issue with aggregate status generation (Ahsay v7).

Week ending 2017-07-07

• (Custom development)
• Enhancement: StorageCraft errors event handler can now be set to exclude hosted shuttles.
• Enhancement: Quota bars now show a textual percentage.
• Fix an issue where a users email could be set to empty.
• Fix an issue where email reports were still sending for deleted accounts and accounts with no sources (Comet).

Week ending 2017-07-14

• (Custom development)
• Enhancement: Added support for negative percentages to 'Customer's total usage changed by percent' and 'Customer's data usage changed by percent' event handlers (Ahsay).
• Fix issue causing 'Customer's data/total usage changed by percent' event handlers to fail in some situations (Ahsay).
• Fix issue causing jobs to be assigned to historical records when usernames are recycled (Comet).
• Fix issue archiving out-of-use data (Comet).
• Fix issue causing bad redirect after erasing a user (Comet).
• Fix issue causing new customers to be assigned to the primary office instead of reseller offices in rare cases (Comet).
• Fix an issue causing sorts on some columns to function unexpectedly.
• Cosmetic improvements to table rendering.

Week ending 2017-07-21

• (Custom development)
• Enhancement: All new and improved setup wizard.
• Enhancement: New welcome screen.
• Enhancement: New default MyClient branding images.
• Enhancement: New installations now default to Graphite theme and multi-modern report style.
• Enhancement: Visual improvements to Add Server dialog.
• Enhancement: Visual improvements to Plan editor.
• Enhancement: Visual improvements to Plan selection page.
• Enhancement: Visual improvements to the Permissions editor.
• Enhancement: Visual improvements to vertical tab settings sections and pages titles on Graphite theme.
• Enhancement: Visual improvements to error pages.
• Enhancement: New event handler folder icons.
• Enhancement: Added a module count column to the customer list (Ahsay).
• Enhancement: Improved customer list usage column names and ordering (AppAssure, StorageCraft).
• Enhancement: Improved monitoring priority link location (Asigra).
• Fix issue where number of custom modules enabled could be misrepresented.
• Fix issue with incorrect positioning of graph Y-Axis labels.
• Fix issue where tab bar would show in dialogs when no tabs were present.
• Fix issue where certain site images would not be cached correctly.

Week ending 2017-07-28

• Feature: Storage Vault editor (Comet).
• Feature: Devices are now displayed on the customer details page (Comet).
• Enhancement: Customer details pages now display live connection status for devices (Comet).
• Enhancement: Comet Protected Items editor updated to support recently added Comet Protected Items types (Comet).
• Enhancement: Customer list page now displays the number of devices for each customer (Comet).
• Enhancement: Customer list page now displays the number of protected items and storage vaults for each customer (Comet).
• Enhancement: Customer list columns 'Protected Data', 'Quota Usage', and 'Device Count' now generate per-page totals in the table footer (Comet).
• Enhancement: Protected Items on customer details pages now feature icons to indicate type and feature more prominent status indication (Comet).
• Enhancement: Sped up the closing of dialogs when no additional information is being displayed.
• Enhancement: Dialogs no longer require the page to scroll back to the top.
• Fix issue linking the Ahsay v7 Restore client from the Customer Portal (Ahsay v7).
• Fix issue causing issues rendering quota bars on the 'Modern single customer' report template in some situations (Ahsay).
• Fix issue causing mail previews on the 'muted' theme to render incorrectly.
• Fix cosmetic issue causing page contents to shift horizontally when dialogs are opened.
• Fix cosmetic issues displaying page information in the page header.
• Cosmetic enhancements to system settings pages to improve readability.

Week ending 2017-08-04

• Feature: New Protected Items can now be created for a device (Comet).
• Feature: Protected Items Dashboards (System Settings -> Dashboards) (Comet).
• Feature: Run custom backups on connected devices (Comet).
• Feature: Allow backup of user password to be stored at account signup (viewable in backup account settings from the customer details page) (Comet).
• Enhancement: Restructure customer details area to organise and display protected items per device (Comet).
• Enhancement: Account for server connectivity issues when displaying device live status on customer details pages (Comet).
• Enhancement: Customers can now be filtered by plan (Ahsay).
• Enhancement: Finished jobs with no report yet available will be re-checked until data is available to prevent missing details in email reports (Ahsay v7).
• Fix issue causing excluded sources to not appear in installation summaries for some users (Ahsay v7).
• Fix issue preventing plan selection in some cases in the reconfigure plan backup account settings area (Ahsay).
• Fix issue with extra results appearing for certain bandwidth based filters (Ahsay).
• Fix issue formatting issue affecting response headers when new account plans are created.

Week ending 2017-08-11

• Feature: Run scheduled backups on connected devices (Comet).
• Feature: Event Log (Comet).
• Enhancement: Protected item objects on customer details page and event log now feature dropdown to filter jobs displayed in the history bar by storage vault (Comet).
• Enhancement: Primary office can now filter by all plans from the customers page, regardless of assignment of plans in the permissions group (Ahsay).
• Enhancement: Protected items list column for device name (Comet).
• Enhancement: Improve navigation and dialog scrolling compatibility for mobile devices.
• Enhancement: New default theme 'Dusk' (replaces 'Comet' and allows for fully customisable branding).
• Enhancement: Allow for wider menu sizes to prevent regionalised menu titles being truncated.
• Fix issue preventing resellers from deleting their sub-resellers.
• Fix issue affecting CSS caching.
• A number of cosmetic enhancements for the 'Dusk' theme.

Week ending 2017-08-18

• Enhancement: Added currency formatting for 'Total Subscription' accounts page column.
• Enhancement: Improved MyClient theme names.
• Temporarily prevented backup account changes for CBS v7.13.0.0 servers to workaround Ahsay issue with contacts being deleted.
• Fix a CSS issue with response messages jumping unexpectedly.
• Fix issue preventing reports from sending (Comet).
• Fix issue preventing dashboards from working in certain situations (Comet).

Week ending 2017-08-25

• (Custom development)
• Enhancement: Improved menu layout when signing up new customers.
• Enhancement: Moved Ahsay-specific watchlist settings into the Ahsay settings area.
• Enhancement: Added ability to retrict reporting based on monotoring priority status.
• Corrected event log page title and added explanatory text (Comet).
• Cosmetic enhancements to the sign up page.
• Cosmetic enhancements to 'Dusk' theme dialogs.
• Cosmetic enhancements to company notes under 'Dusk' theme.
• Fix issue where Ahsay specific menu items could show for resellers without relevant users.
• Fix issue with application of monitoring priority conditions.
• Fix issue where 'Manage Dashboards' menu item did not show for all users.

Week ending 2017-09-01

• (Custom development)
• (Preparation for upcoming features)
• Enhancement: Current year macro for All Pages footer.
• Fix an issue causing emails about server/client-side backupset deletions not to be sent in rare cases (Ahsay)
• Fix an issue causing some menu options to be absent for some users.
• Fix an issue affecting the rendering of dialog titles.

Week ending 2017-09-08

• Feature: Save View option for customers (Comet).
• Feature: Watchlist (Comet).
• Enhancement: Mini watchlist combines customers of multiple product types (Comet/Ahsay).
• Fix an issue attempting to resync incomplete jobs for deleted users (Ahsay).
• Fix an issue causing Ahsay quota information to appear twice in CSV output.
• Fix an issue causing one-off payments to reappear in invoice summaries.
• Fix an issue rendering menus on some browsers.
• Fix an issue causing menu items for unused product types to appear under certain circumstances.
• Fix an issue rendering navigation elements.
• Improvements to reliability.
• Improvements to performance.
• Cosmetic improvements for the Dusk theme.

Week ending 2017-09-15

• (Custom development)
• Implement a workaround for a backup server bug causing contacts to be removed when account changes are made (Ahsay v7.13.x).

Week ending 2017-09-22

• (Custom development)
• Cosmetic improvements for the Dusk theme.

Week ending 2017-09-29

• (Custom development)
• Feature: Client software downloads (Comet).
• Enhancement: Recognise additional storage vault types (Comet).
• Enhancement: Track consecutive status counts for backup jobs (Comet).
• Fix an issue displaying leads.
• Fix an issue exporting leads.
• Fix an issue importing leads.
• Fix an issue displaying installation summary seedload inputs.
• Fix an issue with orphaned backupset show/hide functionality (Asigra).
• Fix an issue syncing data for orphaned backupsets (Asigra).
• Fix an issue with multilingual error response encoding.
• Improvements to CSS browser caching.
• Improvements to security.
• Improvements to performance.
• Cosmetic improvements for the Dusk theme.
• Cosmetic improvements for the Customer Details page.
• Cosmetic improvements for better semantic separation of Customer Details page elements.

Week ending 2017-10-06

• Feature: Monitoring priorities (Comet).
• Feature: Download all company and backupset notes to CSV (via System Maintenance).
• Feature: Re-send report (Comet).
• Enhancement: Allow all protected items page columns to be toggled (Comet).
• Enhancement: Filters for monitoring priorities, consecutive status, and last ran dates (Comet).
• Enhancement: Events to address backupjobs completing with missing reports (Ahsay v7.x).
• Fix an issue with sending Comet reports in some circumstances.
• Fix an issue causing server login link to be missing (Ahsay).
• Fix an issue with watchlist add/remove functionality (Ahsay).
• Fix an issue accessing client downloads from the customer details page (Ahsay).
• Fix an issue matching some status types when filtering by status type on the protected items page (Comet).
• Fix an issue displaying arrow indicators in some email report templates.
• Improvements to presentation of cancelled jobs (Comet).
• Improvements to mouseover behaviour for hover popups.
• Cosmetic improvements for table selections.
• Cosmetic improvements for action buttons.

Week ending 2017-10-13

• (Custom development)
• Fix an issue with page layout.
• Fix an issue with permissions application.

Week ending 2017-10-20

• Enhancement: Stored bytes column for customers to show total storage vault data (Comet).
• Fix an issue causing accounts to appear as online when previously associated devices are online on another account (Comet).
• Improvements to protected item status handling and display (Comet).
• Improvements to image rendering in some cases.
• Cosmetic improvements for the Dusk theme.
• Cosmetic improvements for the Comet event log.

Week ending 2017-10-27

• (Custom development)
• Improvements to display of customer agreement information during signup when no agreement has been set.
• Improvements to reliability.
• Cosmetic improvements for the Dusk theme.
• Cosmetic improvements to browser image rendering behaviour.
• Updated Comet protected item and storage vault editors to support latest Comet server changes.

Week ending 2017-11-03

• Feature: Track replication state (Hyper-V).
• Enhancement: Column and filter for number of protected item schedules (Comet).
• Fix an issue showing hidden backupsets on the watchlist (Ahsay).
• Fix an issue preventing sync tasks from being processed in certain cases (Ahsay).
• Improvents to support for Mobile and Cloud File backupset types (Ahsay).
• Updated Comet protected item and storage vault editors to support latest Comet server changes.

Week ending 2017-11-10

• (Custom development)
• Enhancement: Expand information shown for replication states (Hyper-V).
• Fix an issue displaying backupset statistics (Ahsay v7.x).
• Fix an issue retrieving destination statistics (Ahsay v7.x).
• Improvements to sync process performance (Ahsay v7.x).

Week ending 2017-11-17

• (Custom development)
• Fix an issue preventing reseller overrides for installation summary text templates from being set.
• Fix an issue saving changes to protected items and storage vaults for some browsers (Comet).
• Fix an issue synchronising destinations in certain cases (Ahsay v7.x).
• Fix an issue saving contacts when some information is ommitted (Ahsay v7.x).
• Cosmetic improvements for the Dusk theme.

Week ending 2017-11-24

• Feature: New report type 'grid', and report types now selectable with previous report type available as 'list' (Comet).
• Feature: System setting for default report type (Comet).
• Fix a number of issues impacting Internet Explorer support from version 8 onwards.
• Improvements to reliability.

Week ending 2017-12-01

• (Custom development)
• Improvements to device live status feedback (Comet).
• Improvements to structure and layout of various system settings.

Week ending 2017-12-08

• (Custom development)
• Feature: External customer reports (Comet)
• Feature: API exports for accounts
• Improvements to handling of branding resources for modern themes.

Week ending 2017-12-15

• (Custom development)
• Feature: Track and display data aggregates for user home commitment (Ahsay).
• Improvements to reliability of DNS resolution in various contexts.

Week ending 2017-12-22

• Improvements to account security.

Week ending 2017-12-29

• No changes this week.

Week ending 2018-01-05

• No changes this week.

Week ending 2018-01-12

• (Custom development)
• Feature: Auto-updater for self hosted installations.

Week ending 2018-01-19

• (Custom development)
• Improvements to data structure and feature integration (Comet).

Week ending 2018-01-26

• (Custom development)
• Feature: API for retrieval of Asigra customer information.
• Fix an issue with using duplicate usernames during signup (Ahsay).

Week ending 2018-02-02

• (Custom development)
• Improvements to PDF rendering.
• Improvements to installation summary content and content generation (Ahsay v7).

Week ending 2018-02-09

• (Custom development)
• Enhancement: Trial status event for logging purposes and to allow for event actions to be performed when trial status is changed.
• Fix an issue causing deselected sources to appear twice in installation summaries (Ahsay v7).
• Improvements to installation summary appearance and layout.

Week ending 2018-02-16

• (Custom development)
• Fix an issue causing excess caching of reports (Comet).
• Improvements to reliability and capabilities of report mailer (Comet).

Week ending 2018-02-23

• Feature: Per-backupset destinations page (Ahsay v7).
• Enhancement: New customers export option for MyClient API (Asigra).
• Enhancement: System Notifications log event and event handler source event for protected item creation (Comet).
• Fix an issue parsing weekly schedules for installation summaries (Ahsay v7).
• Fix an issue causing duplicate alert emails to be sent on backupset deletion (Ahsay).
• Fix an issue displaying group icons for event handler groups on legacy themes.
• Fix an issue with the height of email previews on legacy themes.

Week ending 2018-03-02

• Enhancement: Type filter for the protected items page (Comet).
• Enhancement: UI toggle buttons for grid/list mode.
• Fix an issue causing icons not to render in some situations.
• Fix an issue causing backupset statistics to occasionally be precluded from the usage grid (Ahsay).
• Fix an issue causing API fallbacks not to engage in particular circumstances (Ahsay v7).
• Fix an issue calculating data and retention file counts in compatibility fallback cases (Ahsay).

Week ending 2018-03-09

• (Custom development)
• Enhancement: Modernised backup job reports (Comet).
• Fix an issue displaying some data points in backup job reports (Comet).

Week ending 2018-03-16

• Feature: Event handler action to send a customer report using a given template (Ahsay).
• Enhancement: Account deletions and backupset deletions are now permitted via separate permission options.
• Enhancement: Protocol and port (non-standard ports) now visible for hosts on the Manage Servers page.
• Enhancement: Macro for company names in installation summary agreements (Ahsay).
• Enhancement: Additional customer details 'add service' option for adding new backup accounts under existing profiles (Comet).
• Fix an issue causing oversized branding images in reports to capable of covering up report content.
• Fix an issue preventing some users from editing monitoring priorities (Comet).
• Fix an issue causing module quotas to display when parent module is hidden during signup (Ahsay v7).

Week ending 2018-03-23

• Fix an issue causing incorrect version dependent module options to appear under certain circumstances (Ahsay).

Week ending 2018-03-30

• Enhancement: Contacts management reimplemented to improve support for complex data and MyClient/server synchronicity (Ahsay v7).
• Enhancement: Significant improvements to internal API request handling to address extremely large (multi-hundred MB) responses (Ahsay v7).
• Fix an issue causing Asigra backupsets with filtered statuses to not calculate concurrent status values correctly.

Week ending 2018-04-06

• Enhancement: Backupset file browser now supports browsing files for historical backupjobs (Ahsay v6).
• Enhancement: Display current system time in local timezone in the internationalisation settings for reference and confirmation.
• Fix an issue causing deleted backupsets to be re-processed as deleted when manual profile refreshes are initiated.
• Improvements to page-load efficiency of the backupset file browser.

Week ending 2018-04-13

• Enhancement: Add contextual information to quick-search results, and corresponding settings toggle to disable this functionality if not desired.
• Enhancement: Expand navigation bar quick-search results to include more customers (Comet).
• Enhancement: Add customer name columns to the customers page (Ahsay).
• Enhancement: Add 'Date created' column for the View Accounts page.
• Fix an issue with the event log default query (Asigra).
• Fix an issue preventing generation of some UI elements in rare cases (Comet).
• Fix an issue with missing customer names in submitted tickets when the ticket system is disabled and email fallback is used (Ahsay).
• Fix an issue causing storage vault detail tooltips to fail to load on the protected items page (Comet).
• Improvements to visual consistency for legacy themes.

Week ending 2018-04-20

• Feature: Uncompressed quota usage bar (can be forced as only visible quota bar by restricting compressed usage visiblity in permission group) (Ahsay).
• Enhancement: Restrict display of quick-search contextual data to situations in which matches are found for multiple record types.
• Enhancement: Display alterations for quick-search results to allow more data to be visible and prevent truncation.
• Enhancement: All columns on the jobs page can now be toggled (Comet).
• Fix an issue causing the default timezone for a plan to not be automatically selected during signup (Ahsay).
• Fix an issue causing some text to have the wrong color in some browsers.

Week ending 2018-04-27

• Fix an issue displaying some UI elements in high DPI display modes.

Week ending 2018-05-04

• Feature: Permission group setting to control the ability for resellers to edit customer names.
• Feature: System setting to control whether customers can modify their name field in the customer portal.
• Fix a cosmetic issue with form layouts.

Week ending 2018-05-11

• No changes this week.

Week ending 2018-05-18

• No changes this week.

Week ending 2018-05-25

• No changes this week.

Week ending 2018-06-01

• Enhancement: Improved French translation.
• Enhancement: First/Last name columns for customers on the backupsets page (Ahsay).
• Fix an issue preventing the restore client from being linked correctly in the customer portal and on the customer detail area (Ahsay v7.15+).
• Stability improvements.

Week ending 2018-06-08

• Enhancement: Support for the Open Direct module (Ahsay v7).
• Enhancement: Improved support for the Mobile and Office 365 Mail modules (Ahsay v7).
• Enhancement: Show type information for destinations on the usage grid (Ahsay v7).
• Fix an issue with macro replacements in some translations.
• Fix an issue displaying individual backupset details in reports in which some backupsets are hidden (Ahsay).
• Cosmetic improvements to data restore functionality (Ahsay).
• Quality of life improvements for two factor authentication.

Week ending 2018-06-15

• Enhancement: Visual overhaul for the customer portal interface (Ahsay).
• Fix some issues adding and modifying servers (MSX).

Week ending 2018-06-22

• Enhancement: Improve support for Hyper-V protected items (Comet).
• Fix issues applying backup account changes due to introduction of new APIs (Ahsay v7.15.6.38+).
• Fix issues interacting with per-module options in the price formula editor (Ahsay).
• Fix issue in which converting trial users to paid does not also address the suspension date for the account (Ahsay v7).

Week ending 2018-06-29

• No changes this week.

Week ending 2018-07-06

• Feature: System setting to show backupsets failing monitoring priority with 'warning' status in scheduled reports (Ahsay).
• Enhancement: HTTP basic auth support for server communications (MSX).
• Enhancement: Terminology improvements (MSX).
• Enhancement: Improved reseller support (MSX).
• Enhancement: Contextually improved clarity of per-product terminology on the Manage System Users page.
• Cosmetic improvements to user and data elements (MSX).

Week ending 2018-07-13

• Enhancement: Manage System Users page reseller account totals (MSX/Comet).
• Enhancement: Total/summary values for users/items/jobs (MSX).
• Fix issue allowing quick-search results list to populate after login when two factor authentication step incomplete.
• Fix issues making time zone conversions for a limited number of time zones (Ahsay).

Week ending 2018-07-20

• Feature: Per-destination quota support (Ahsay v7.15.6.38+).
• Enhancement: Add 'View customer' shortcuts to Manage System Users page (MSX/Comet).
• Enhancement: Add additional metadata to customer details page (MSX).
• Fix issue displaying special characters in dialog titles in some translations.

Week ending 2018-07-27

• Fix permissions issue caused by unrelated destinations when making quota changes (Ahsay v7.15.6.38+).
• Fix visibility of unavailable/unusable destination quotas (Ahsay v7.15.6.38+).
• Fix an issue causing aggregate quota to not be updated when no quotas set or available (Ahsay v7.15.6.38+).
• Cosmetic improvements and assistive details for per-destination quotas (Ahsay v7.15.6.38+).

Week ending 2018-08-03

• Feature: Reseller 'Total storage' column showing cumulative storage for a reseller across all supported product types (Comet/Ahsay/MSX/Asigra/StorageCraft/AppAssure).
• Reliability improvements.

Week ending 2018-08-10

• No changes this week.

Week ending 2018-08-17

• No changes this week.

Week ending 2018-08-24

• Feature: Ability to customise SMTP server message dispatch rates and timeout thresholds.
• Fix an issue utilising monitoring priority search filters (Comet).
• Fix an issue with higher-level report style/frequency overrides being ignored in some cases (Ahsay).
• Fix a cosmetic issue causing mini watchlist items to display individual scrollbars in certain circumstances (Ahsay/Comet).
• Fix an issue with (non-functional) report links being displayed to operators with insufficient permissions to view reports (Ahsay).
• Cosmetic improvements.

Week ending 2018-08-31

• Feature: Unified customers page (MSX+Comet/Ahsay).
• Enhancement: Homepage widgets (MSX).
• Enhancement: Homepage reseller statistics (MSX).
• Enhancement: Add server name to customer details area (MSX).

Week ending 2018-09-07

• Feature: Read-only backupset summary view for currently incompatible backupset types (Ahsay v7+).
• Enhancement: Show encryption type for backupsets, and allow backupset list filtering by encryption status (Ahsay).
• Enhancement: Reseller details page quota summary (MSX).
• Fix an issue causing custom billing properties to be incorrectly displayed in some cases.
• Fix an issue causing some retention settings to be displayed incorrectly in search results (Ahsay v7+).
• Default text improvements to prevent confusion regarding the usage of Linux clients (Ahsay).
• Default text improvements to backupset-related settings summary in installation summaries (Ahsay).

Week ending 2018-09-14

• Enhancement: Consecutive status filters for protected items (Comet).
• Efficiency improvements when loading unified customers page (MSX+Comet/Ahsay).
• Fix issues surrounding various edge cases when filtering by last job status (Comet).

Week ending 2018-09-21

• Enhancement: Per destination quota bars on customer details pages (Ahsay v7).
• Enhancement: Servers column for the customer list (Comet).
• Fix an issue affecting destination data usage statistics (Ahsay v7).

Week ending 2018-09-28

• Enhancement: Return ability to edit unused destination quotas, with caveats communicated clearly (Ahsay v7).
• Enhancement: Worst-case quota now displayed for customer list quota usage statistic in multi-quota scenarios (Ahsay v7).
• Enhancement: Permission-group level restrictions for the ability to configure customer report recipients (Ahsay).
• Enhancement: CSV export options for unified customer page and customers page (MSX).
• Efficiency improvements.
• Fix an issue causing API requests to be made for deleted users (Ahsay v7).
• Fix an issue causing quota below actual usage errors in multi-destination scenarios (Ahsay v7).
• Switch to live statistics retrieval for destinations on customer details pages (Ahsay v7).
• Cosmetic improvements for legacy themes.

Week ending 2018-10-05

• Feature: Reseller reports (Comet).
• Enhancement: Show related devices for jobs on the jobs list (Comet).
• Enhancement: Restricted quota list support for per-destination quotas (Ahsay v7).
• Fix issues surrounding server timezones (Ahsay v7).
• Improvements to user trial status display and configurability (Ahsay).
• Cosmetic improvements to make quota bars across the interface more consistent.

Week ending 2018-10-12

• No changes this week.

Week ending 2018-10-19

• Enhancement: Support for new QNAP module (Ahsay v7).
• Improved quality of visual assets.

Week ending 2018-10-26

• Fix an issue preventing system settings changes from being applied (CloudView).

Week ending 2018-11-02

• Fix an issue loading jobs from graph widgets on the day daylight savings is reverted in the system timezone.

Week ending 2018-11-09

• Resolve quota-related issues when adding new users to servers with policy restrictions on certain destination types (Ahsay v7).
• Fix plan-reassignment failure when changing plans for users on servers with policy restrictions on certain destination types (Ahsay v7).
• Hide details for unused product types on the Manage System Users page.
• Cosmetic improvements.

Week ending 2018-11-16

• Enhancement: Support for new status code (Ahsay v7).
• Security improvements.

Week ending 2018-11-23

• Enhancement: Improved tag support for the customer list (Comet).
• Fix an issue displaying (non-functional) tag-related options for operators with insufficient permissions.

Week ending 2018-11-30

• Enhancement: Configure reseller reports from the My Account page (Comet).
• Improved statistics representation for reports on running jobs (Ahsay).
• Numerous security improvements.
• Stability enhancements.

Week ending 2018-12-07

• Internal development.

Week ending 2018-12-14

• Internal development.

Week ending 2018-12-21

• No changes this week.

Week ending 2018-12-28

• No changes this week.

Week ending 2019-01-04

• No changes this week.

Week ending 2019-01-11

• Internal development.

Week ending 2019-01-18

• Internal development.

Week ending 2019-01-25

• Internal development.

Week ending 2019-02-01

• Internal development.

Week ending 2019-02-08

• Internal development.

Week ending 2019-02-15

• Security improvements.
• Enhancement: Reduced reliance on older APIs (Ahsay v7+).

Week ending 2019-02-22

• Internal development.

Week ending 2019-03-01

• Internal development.

Week ending 2019-03-08

• Feature: New backupset editor (Ahsay v7+).
• Feature: Browse and recover archived copies of prior backupset states (Ahsay v7+).
• Enhancement: Internal efficiency improvements.
• Enhancement: Reduced reliance on older APIs (Ahsay v7+).
• Enhancement: Additional search filters for protected items (Comet).
• Bug fix: Resolved some issues with the 'Backup now' action (Ahsay v7+).
• Bug fix: Fixed missing reseller assignment options for sub-resellers with ownership of lower-level offices.
• Bug fix: Improved consistency of permission applications.
• Bug fix: Resolve issue causing backupsets for deleted accounts to be requested from the server under rare conditions, resulting in a large number of API errors being logged (Ahsay).
• Bug fix: Prevent successive API calls being made for un-fetch-able users (Ahsay v7+).
• Security improvements.
• Visual improvements.

Week ending 2019-03-15

• Feature: Backupset delete action restored (now located in the backupset actions area) (Ahsay v7+).
• Enhancement: Reduced reliance on older APIs (most API errors being generated in the CBS log should now be resolved) (Ahsay v7+).
• Enhancement: Improve consistency and efficiency for backupset statistics calculation (Ahsay v7+).
• Enhancement: Additional context for some error messages to assist in the identification and reporting of issues.
• Enhancement: Optimisations to improve page load efficiency for some pages.
• Enhancement: Cosmetic improvements.
• Enhancement: Interface tweaks to better communicate functionality for archived backupset state perusal/reversion (Ahsay v7+).
• Bug fix: Resolved issues with search filters and columns relating to in file delta and delta merge on the backupsets page (Ahsay).
• Bug fix: Resolved issues with search filter for scheduler status on the backupsets page (Ahsay v7+).
• Bug fix: Resolved issues with the synchronisation of backupsets (Ahsay v7+).
• Bug fix: Resolved a cosmetic issue with the status colour used when displaying consecutive status counts for backupsets (Ahsay).
• Bug fix: Resolved an issue causing the legacy backupset editor to be displayed for backupsets in rare situations (Ahsay v7+).
• Bug fix: Addressed additional issues experienced when attempting to remotely execute backup jobs (Ahsay v7+).

Week ending 2019-03-22

• Enhancement: Logging tweaks to provide additional context for network-related communications issues (Comet).
• Bug fix: Resolved several issues causing save actions to fail in the backupset editor (Ahsay v7+).
• Bug fix: Address some instances of incorrectly worded settings (Ahsay).
• Bug fix: Address some edge-cases preventing 'Backup now' requests from succeeding (Ahsay v7+).
• Internal development.

Week ending 2019-03-29

• Enhancement: Re-synchronise account and backupset details after applying backupset changes to allow for immediate reflection (Ahsay v7+).
• Enhancement: Flag servers with sync disabled on the Manage Servers page.
• Enhancement: Read-only backupset report recipients view for users with insufficient permissions to make changes (Ahsay v7+).
• Enhancement: Improved presentation of user details when no data available for various types (Comet).
• Bug fix: Resolved issue causing encryption keys to be incorrectly interpreted in the backupset editor (Ahsay v7+).
• Bug fix: Resolved an issue blocking some users from updating backupset report recipients despite having permissions to do so (Ahsay v7+).
• Bug fix: Resolved issues allowing some users with insufficient permissions to edit protected items and storage vaults (Comet).
• Bug fix: Resolved issues allowing some users with insufficient permissions to edit quotas (Comet).
• Bug fix: Reduced sources of background API error noise (Ahsay).
• Reliability improvements for the backupset editor (Ahsay v7+).

Week ending 2019-04-05

• Enhancement: Improved the accuracy and usefulness of quota values shown in account-level summaries under multi-destination/multi-quota scenarios (Ahsay v7+).
• Bug fix: Resolved some issues affecting quota changes (Ahsay v7+).

Week ending 2019-04-12

• Feature: Expanded product availability for users accessing the customer portal (Comet).
• Feature: Cancel running job (Comet).
• Enhancement: Display the latest job logs at the time of page load for job details views (Comet).
• Enhancement: Immediately synchronise job status changes when the job details view has newer data than that on file (Comet).
• Bug fix: Addressed some API quirks of older server versions when saving changes in the backupset editor (Ahsay v7-v7.15.6.38).
• Bug fix: Resolved an issue causing some backupsets with no job history to not be flagged as such (Ahsay).
• Bug fix: Addressed some permissions issues encountered by a subset of users when attempting to initiate a backup remotely (Comet).
• Bug fix: Addressed an issue affecting the live display of device connection status to the server for some accounts (Comet).
• Bug fix: Resolved an issue preventing new jobs from being detected when manually re-synchronising a single user (Comet).
• Bug fix: Resolved an issue causing some protected item types to be displayed as 'Unknown' (Comet).
• Bug fix: Resolved an issue causing visual rendering issues for usage history graphs.

Week ending 2019-04-19

• Enhancement: Allow quota groups to be created / assigned in bulk (Ahsay v6).
• Enhancement: Support for JSON formatted output from the API.
• Bug fix: Resolved an issue causing graph keys to not be rendered in some contexts.
• Bug fix: Resolved an issue affecting v7 backupset configuration at the time of first detection.
• Improved terminology usage (Comet).

Week ending 2019-04-26

• Enhancement: Backupset editor support for the customer portal (Ahsay v7.15.6.38+).
• Bug fix: Resolved an issue causing a lack of useful feedback when unable to save backup account changes due to a server connection issue (Ahsay).

Week ending 2019-05-03

• Enhancement: Improved logging of server connectivity issues to the event log (Asigra).
• Enhancement: Additional multi-stage event handler linkages (Asigra).
• Bug fix: Resolved an issue affecting backupset type search filters (Ahsay).
• Bug fix: Resolved an issue causing unusable 'Add protected item' action to be displayed to users with insufficient permissions (Comet).
• Improved resilience to unreliable server connection issues when saving backupset changes (Ahsay v7+).
• Improved problem handling when viewing job reports (Comet).

Week ending 2019-05-10

• Enhancement: More useful feedback when changes cannot be saved in the backupset editor (Ahsay v7+).
• Bug fix: Addressed source of page-load failures in rare situations.
• Bug fix: Resolved an issue causing offline devices to occasionally be treated as online (Comet).
• Bug fix: Resolved an issue affecting multi-stage event handler linkage (Hyper-V).

Week ending 2019-05-17

• No changes this week.

Week ending 2019-05-24

• Enhancement: Unified quota macro for email templates supporting both single-quota and multi-quota configurations (Ahsay).
• Bug fix: Resolved visual issue causing some information to be hidden in the text template editor.
• Bug fix: Resolved issue causing some quotas to not be displayed (Ahsay v7.15.6.38+).
• Bug fix: Resolved issue causing disabled quotas to be displayed in some cases (Ahsay v7.15.6.38+).
• Bug fix: Resolved issue causing some statistics to be displayed in raw format in job report views (Comet).
• Removed confusing contextual information from the system settings 'Custom modules' page.

Week ending 2019-05-31

• Internal infrastructure improvements.

Week ending 2019-06-07

• Feature: CSV export capability for the 'Manage System Users' page.

Week ending 2019-06-14

• Bug fix: Addressed some browser-specific issues causing some fields to be auto-filled incorrectly.
• Bug fix: Addressed some issues causing system settings changes to be blocked in some contexts.
• Improved session security.

Week ending 2019-06-21

• Feature: Relative change detection (increase/decrease/any) for event handler triggers responding to permanent quota changes (Ahsay).
• Enhancement: Display current monitoring priority for each protected item on the protected items monitoring view (Comet).
• Bug fix: Resolved an issue causing newly added storage vaults to be unusable under certain server configurations (Comet).
• Bug fix: Resolved an issue causing white-label rebranding to fail for one tooltip (Ahsay).
• Bug fix: Resolved an issue causing remotely initiated backups to fail (Comet).
• Bug fix: Resolved an issue causing the customer Stats view to fail to load (Ahsay v7+).
• Visual/layout improvements for backupset items (Ahsay).

Week ending 2019-06-28

• Bug fix: Resolved a cookie issue preventing some users from logging into the portal until their browser cookie cache has been cleared.
• Internal infrastructure improvements.

Week ending 2019-07-05

• Feature: Support initiating retention passes on storage vaults (Comet).
• Enhancement: Informational tooltips for protected item types (Comet).
• Bug fix: Resolved an issue causing connective searches to return empty result sets in event handler context.
• Visual enhancements to better communicate non-interactivity of disabled inputs.

Week ending 2019-07-12

• Internal development.

Week ending 2019-07-19

• Bug fix: Resolved an issue causing System Settings changes to fail in rare cases.
• Bug fix: Resolved an issue leading to cascading synchronisation failures for some customers.
• Bug fix: Resolved content rendering issues in several areas affecting users with low-resolution devices.
• Bug fix: Resolved an issue causing reseller logo branding in backup reports to be ignored in very rare situations (Comet).
• Removed Windows XP from the list of supported platforms for client downloads (Ahsay).
• Terminology improvements.

Week ending 2019-07-26

• Feature: CSV export capabilities for the protected items monitoring page (Comet).
• Enhancement: Customer contact details for the protected items / backupsets monitoring pages (Comet/Ahsay).
• Enhancement: Customer contact information for protected item / backupset views (Comet / Ahsay).
• Bug fix: Resolved layout issues when viewing backup reports in some languages (Comet).
• Reseller branding improvements for internal reports on managed portals (Comet).

Week ending 2019-08-02

• Enhancement: Hide destinations without any data being stored (Ahsay v7.15.6.38+).
• Bug fix: Re-enabled some blocked backupset options following server update addressing API issues with these (Ahsay v8).
• Bug fix: Resolved an issue blocking quota changes for unused destination types (Ahsay v7.15.6.38+).

Week ending 2019-08-09

• Bug fix: Resolved an issue causing accounts on removed cores to persist (AppAssure).
• Bug fix: Resolved an issue causing language used in customer reports to default to the main portal brandset language in all cases (Ahsay).

Week ending 2019-08-16

• Enhancement: Expanded contextual information to clarify functionality when using the backupset 'Revert' action (Ahsay v7+).
• Enhancement: Archive a copy of the current configuration when reverting a backupset's configuration to a previous state (Ahsay v7+).

Week ending 2019-08-23

• Enhancement: Log usage of the backupset revert action to the system notifications log (Ahsay v7+).
• Bug fix: Resolved an issue with VM rename (Hyper-V).

Week ending 2019-08-30

• Bug fix: Resolved an issue preventing style tags from being viewed or modified after initial save in the raw HTML template editor.
• Bug fix: Resolved an issue causing incorrect display of device usage in some cases (Ahsay).
• Bug fix: Resolved an issue preventing users from updating the operator ticket summary scheduled send time in some cases.
• Enhancement: Added billing macros for device usage/quota and client types.
• Enhancement: Customer list columns for module usage (Ahsay).
• Visual enhancements for the price plan editor.

Week ending 2019-09-06

• Bug fix: Resolved an issue producing total storage usage figures on the destination list (Ahsay v7+).